Syed Md. Sharif

Experience

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  Renovision Automation Services Pvt. Ltd.

  Sept 2015 - Feb 2017

  Desktop Support Engineer

  • Provide L1 support, Remote support, coordination with user and Other Engineer, • Provide Software, Hardware and Network Support, as well as Operating System loads and organizational. Trouble shooting virus related problem and installing Antivirus• Installing and troubleshooting operating system (Win XP, Win Vista, Win-7, Win-8.1,win-10• Provide Support in Resolving Networks Problem and trouble shooting of LAN Connectivity issues.• Configuring Microsoft Outlook for user and troubleshooting Mail Problem• Installation Configuration of Print devices (Network printers like HP LaserJet 2200, HP LaserJet 2300, HP LaserJet 2420, HP LaserJet 4250, HP LaserJet 5000, HP LaserJet 5100 and local printers) on desktops• Installation & trouble shooting of different client applications software’s i.e.• Barcode application, Med mantra application, Savior application etc. over Windows XP/Win 7 Platform• Implementing MS Outlook Backup and restore of mail message, mail address book, recover corrupted mail and completely trouble shooting• Manage Backup, Departmental Backup• Manage Data Centre,( Check Data Centre temperature, Humidity, Vendor Management)• DHCP Server Manage, DC/AD User management (Basic)• Windows Patch management• Understanding of Services and installed components.• Understanding of Event Viewer and logs.• Good Communications Skills, In-house client management.• Monitoring in what’s up gold. Show less

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  Wipro Ltd. - India

  Aug 2017 - Jul 2020

  System Administrator

  • Project is all about to Computerization and Establishment of VPN Network between all the Immigration Check Post of India. All Immigration Check Post of India are locally Connected by VPN via BSNL Lease Line to BOI Delhi HQ Server and Centrally Connected to Delhi - Bureau of Immigration (BOI), NIC (National informatics centre) HQ-Delhi with high responsibility.• Job responsibilities include preparing and maintaining the site comprising of a CISCO 1905 router, CISCO 2960 switch, Windows 8,10 clients, Web Cam,7961 IP Phones, EPRM (Electronics Passport Reading Machine) that are connected centrally by VPN via BSNL Lease Line( 2 MBPS ) for Bureau of Immigration (BOI) with high security and responsibility.• Good Experience Network monitoring, remote administration, configuration, trouble shooting, setup, deployment, IP Schema, IP Protocol, Knowledge/experience of High end routers, switches.• Provide troubleshooting support to maintain all networks, hardware systems and monitor them proactively to ensure that production downtime is minimized.• Evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure and ensure an effective communication process is in place with all the stakeholders including vendors, server, voice & AMC support teams.• To installation, configuration and troubleshooting of total online software package (Immigration Control System).• To monitor of daily work scheduling and progress tracking.• To perform End to End router and switch testing through telnet, putty.• To monitor that the link (WAN network connectivity) is UP. In case the link is down, then follow up with BSNL to make the link UP.• To take total responsibility of receiving the hardware’s from Vendor and IT Asset Management through Online Inventory Management System.• To take care of logistic management of the project materials. Show less

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  Merryknoll Ergo Systems Pvt. Ltd.

  Feb 2021 - Apr 2021

  Business Development Associate

  • Understand the company’s product line & boost sales by maintaining the potential customers.• Data collection of interior Architecture contractor & builder’s phone no & email address from Google.• Lead generate by cold calling. And also maintain new & existing client.• Got details knowledge of different products offered by Merryknoll. • Pitched Products according to the requirement of the clients. • Around 700+ calls & 2000+ mails• 500+ follow-ups & 1700+ follow-ups• 30 clients sent the quotation of chair & Workstation Show less

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  ICICI Bank

  Mar 2022 - now

  Deputy Manager

   Acquisition of MSME Clients of ticket size of INR 10 lakhs to INR 20crs. Products handled secured Overdraft, Cash Credit, Term Loan, Bank Guarantee, Letter of Credit etc. Requisition of Pricing proposals- Detailed Business Analysis, Financial Analysis, Banking Analysis, Study of customer’s credit history. Inter-team liaison with Credit, Policy, Operations, Valuation and Legal team.  Ensuring service to clients with best possible reduced TAT from stage of sourcing to disbursement. Portfolio Monitoring of 15 clients with book size of INR 20crs- Updating of pending compliances, Timely renewals, keeping a track of timely interest servicing, providing guidance to clients to maintain a good track of their accounts. Regular engagement with customers in order to ensure high level of customer satisfaction. Monitoring the transactions of client ,Bank track record, bounce rate and responding to transaction monitoring unit. Handling of 3 Branches for business loan and sales. Conducting of regular training sessions for all branch officials on Business Loan Product Knowledge.Latest Achievements:  Activated one branch with 1cr case within 2months. Show less