Experience

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  Bank of america legacy abn amro bank n.v.

  Jan 1998 - Oct 2008

  Assistant vice president

  Analyzed business processes to identify internal and external banking risks, assessed risk level whileidentifying mitigating controls. Sarbanes-Oxley Project Manager supporting 400+ associates within Consumer Lending. Executed and managed internal audits within Retail Collections Services.

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  Chicago transit authority

  Apr 2010 - Aug 2016

  Lead bus transit operations within the second largest transit system in the United States. Managed staff (bus operators, service supervisors, clerks, janitors and box pullers) 600+ employees to ensure high quality, safe, efficient, on-time and clean transportation service is provided to the public. Reduced absenteeism, conduct disciplinary interviews, process union grievance investigations, decrease overtime, conduct accident investigations and produce detailed and comprehensive data and metrics to manage operations. Investigated violations of standard operation procedures and determine appropriate corrective action. Show less

  • Operations Manager

    Apr 2014 - Aug 2016

  • Performance Management Analyst

    Jan 2012 - Apr 2014

  • Safety & Risk Compliance Auditor

    Apr 2010 - Jan 2012
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  Chicago public schools

  Aug 2016 - now

  Ensure CPS Medicaid policies and practices are compliant with federal regulations, state statutes, and district policies in regard to the provision of required school-based health services by performing internal audits, Fee-For-Service (FFS) and Administrative Outreach Claiming (AOC) program oversight, and designing realistic workarounds which promote enhanced accountability and reporting. Develop and oversee internal practices/programming (Random Moment Time Study) to optimize CPS Medicaid reimbursements, and evaluate control efficacy. Support all school administrators e.g., Network Chiefs, Principals and Assistant Principals to enhance electronic documentation of service providers and approvers by developing training protocols throughout the school year and summer programming.Optimize Medicaid reimbursements to the district by aligning CPS practices and policies within district, charters/options, and non-public schools. Show less

  • Medicaid Compliance Manager

    Jan 2018 - now

  • Assistant Director Resource Management & Accountability

    Aug 2016 - now