Experience

• 

  Sun 'n sand resort

  Feb 2008 - Dec 2008

  Housekeeping associate ( part time job )

  Housekeeping associate . Rooms cleaning . Guest relation. All type of polishing of floor. Take care of public areas activities. And learning new things with seniors and helping them .

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  Taj hotels

  May 2009 - Nov 2010

  Housekeeping associate

  Taking care the floor rooms as per the standard . Take care the all type of floor polishing and tarenova polishing. Doing all type of inventory . Lost & found . Guest hold items .

• 

  Marriott international

  Nov 2010 - Jun 2012

  Housekeeping associate. (renovation)

  Rooms management & laundry operation. All types of lost & found items procedure . All type of inventory guest feedback , extra iteams . Store handling . Desk operation etc.

• 

  Hilton

  Jun 2012 - Feb 2013

  Housekeeping executive (pre-opening )

  Rooms management & laundry operations. All types of departmental training programs. Assigned the work as per credit . Checking the rooms as per Hilton standard . Taking the ON'Q insider PMS trainings . All types of inventory.

• 

  Marriott international

  Feb 2013 - Oct 2014

  Housekeeping/laundry executive

  Rooms Management. & In House laundry operations. Guest relation . Staff management. And public areas all activities .

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  Taj hotels

  May 2015 - Feb 2016

  Housekeeping executive ( renovation opening )

  Rooms Management. public area. and laundry operation. .

• 

  Ihg hotels & resorts

  Feb 2016 - Mar 2018

  Assistant housekeeping manager (renovation pre-opening )

  Responsible for overall hotel upkeep and cleanliness.• Officiating Executive Housekeeper in absence of Executive housekeeper.• Budget making and ensuring same is adhered to.• Refurbishment of rooms and public areas.• Responsible for major renovations, super cleaning of rooms and VIP movements.• Conducting daily briefings and auditing floor housekeepers for room checks.• Approval and reordering of new/old housekeeping related items/amenities.• Planning shift allocation of team of 63 assistants, 09 supervisors.• Responsible for all audits and guest satisfaction scores.• Making and implementing of all action plans and improvement plans.• Collation of Standard Operating procedures.• Conducting interviews/appraisals/job chats.• Coordination and liaison with other departments and various contractual agencies.• Seeking guest feedback and encouraging team to make defect free rooms to increase overall guest scores.• Actualization of training and conducting training sessions for team members. Show less

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  Accor

  Jul 2018 - Apr 2021

  Responsible for overall hotel upkeep and cleanliness.• Officiating Executive Housekeeper in absence of Executive housekeeper.• Budget making and ensuring same is adhered to.• Refurbishment of rooms and public areas.• Responsible for major renovations, super cleaning of rooms and VIP movements.• Conducting daily briefings and auditing floor housekeepers for room checks.• Approval and reordering of new/old housekeeping related items/amenities.• Planning shift allocation of team of 63 assistants, 09 supervisors.• Responsible for all audits and guest satisfaction scores.• Making and implementing of all action plans and improvement plans.• Collation of Standard Operating procedures.• Conducting interviews/appraisals/job chats.• Coordination and liaison with other departments and various contractual agencies.• Seeking guest feedback and encouraging team to make defect free rooms to increase overall guest scores.• Actualization of training and conducting training sessions for team members. Show less

  • Housekeeping Manager

    Apr 2019 - Apr 2021

  • Housekeeping Assistant Manager

    Jul 2018 - Apr 2019
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  Hotel corporation of india limited

  Nov 2021 - now

  Corporate group executive housekeeper

  Handling 700+ rooms inventory, VIP AirIndia Lounges ( Domestic & international) and 2 flight catering kitchen over the 3 city's