Guilherme Bittencourt Marques

Experience

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  S&V Consultoria e Tecnologia

  Jan 2008 - Dec 2008

  Infrastructure Project Intern

  • Developed access control system projects with Smart Cards, Vehicle ID Tags and CCTV. • Advised on customer requirements and needs. • Infrastructure projects to implement access control and CCTV. • Developed projects and prepared documents: site survey, infrastructure, executive projects and as-built Audits for supplier qualification and retention. • Approval, development and specification of new products. • Main Customers: Siemens, Grupo Gerdau, CSN, Petrobrás, AmBev, Transpetro and VR. Show less

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  Instituto de Ensino Superior de Catanduva

  Feb 2009 - Oct 2009

  Substitute Lecturer

  • Prepared lectures, practical projects and tests. • Taught basic programing principles and methods, using the Pascal and C languages. • Learning through practical lectures.

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  Grupo Pão de Açúcar

  Oct 2009 - Jun 2011

  Junior Technical Support Analyst

  • Managed installation projects for CCTV and electronic alarm systems for the Group’s stores and distribution centers. • Analyzed new solutions and projects offered by the CCTV and alarms market. • Researched new suppliers with the capability of meeting the Group’s nationwide demand. • Managed technical support for equipment under guarantee and maintenance contracts. • Purchased CCTV equipment and electronic alarm systems via the on-line marketplace. • Managed building suppliers handling the installation of CCTVs and alarms in refurbishment projects and/or new stores. Show less

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  G4S

  Jul 2011 - Feb 2015

  Security Engineer Manager

  • Project management for systems automation, access control, CCTV, alarms, fire detection systems, among others. • Used PMI methodology and good practices, aiming to deliver projects within the contract scope, deadlines and planned cost. • Planned and organized project execution, implementing and monitoring the entire project. • Provided support to the commercial sector for large project proposals, such as the implementation of the multimedia systems for Metro systems, electronic security automation in ports and corporate buildings. • Provided project support to the Engineering, Procurement, Finance and Billing sectors. • Analyzed projections and controlled the physical and financial progress of a project or task. • Managed and coordinated the Engineering team, developing and improving solutions for commercialized systems and integration projects. • Decision support to the Engineering sector. • Managed and coordinated the team undertaking final project commissioning, integrating all the company sectors, stakeholders and end customers involved. • Prepared systems training manuals for customers. • Prepared specification documents, equipment and materials lists to organize project scope and purchase materials for final project installation. • Used PMI methodology and good practices, aiming at project delivery within contracted scope, deadline and costs. • Managed projects for automation systems, access control, fire detection systems, alarms, etc. Show less

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  Telefónica

  Jan 2016 - Dec 2020

  Forecast and budget management for over 40MM BRL revenue per year.Responsable for maintaining all KPI's and SLA's contracted for all Telefonica's customer.Responsabel for managing a 50 people operational team to assure all revenue and scope deliveries for company.Prepare and present all executive reports for each project monthly with a physic/financial view and plan of action based on a PDCA process.Prepare and present all executive reports for internal management based on a SWOT analysis. Show less Reported to the Operation Superintendent in Brazil, with a team of 09 employees.• Project management for systems automation, access control, CCTV, alarms, fire detection systems, among others. • Used PMI methodology and good practices, aiming to deliver projects within the contract scope, deadlines and planned cost. • Planned and organized project execution, implementing and monitoring the entire project. • Provided support to the commercial sector for large project proposals, such as the implementation of the multimedia systems for Metro systems, electronic security automation in ports and corporate buildings. • Provided project support to the Engineering, Procurement, Finance and Billing sectors. • Analyzed projections and controlled the physical and financial progress of a project or task. • Prepared systems training manuals for customers. • Prepared specification documents, equipment and materials lists to organize project scope and purchase materials for final project installation. Show less

  • Operations and Maintenance Manager

    Feb 2018 - Dec 2020

  • Eletronic System Coordinator

    Jan 2016 - Feb 2018
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  Amazon Web Services (AWS)

  Dec 2020 - now

  Security Program Manager