
Amanda Pitchford

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About me
IT Specialist | Aspiring Software Developer
Education

Western Governors University
2024 - 2027Bachelor of Science - BS Software Engineering
Experience

Premier Communications
Nov 2007 - Jul 2008Managed the entire talent acquisition process, from resume screening to interviews, background checks, and onboarding.Prepared reports for senior management to identify areas for performance improvements.Conducted interviews and screenings to determine candidates' eligibility for employment.Hosted orientation sessions to welcome and prepare new employees.Ensured data privacy and security during the hiring process.Maintained the employee database with data accuracy and compliance.Conducted training sessions for new employees, facilitating their successful onboarding. Show less Led the implementation of a fingerprint access control system and CCTV surveillance for enhanced data security.Managed employee computer accounts and access, ensuring efficient IT operations.Implemented security measures and policies to safeguard data privacy.Tracked hardware and software inventory for optimal resource allocation.Provided efficient support, minimizing downtime, and maintaining productivity.Maintained the employee database with data integrity, ensuring accuracy.Assisted in developing IT policies for regulatory compliance.Utilized basic SQL skills for data analysis. Show less
Hiring Manager
Jan 2008 - Jul 2008IT Administrative Assistant
Nov 2007 - Jan 2008

First Capital
Jul 2008 - Apr 2009IT Administrative AssistantConducted cost-effective vendor negotiations, ensuring favorable pricing for hardware and software procurement, demonstrating financial acumen.Efficiently managed IT inventory, maintaining accurate records for asset tracking and management, which is critical for resource optimization.Collaborated with IT staff for critical systems maintenance and provided prompt end-user support, contributing to smooth IT operations and user satisfaction.Maintained organized IT documentation and contributed to IT policy development, emphasizing efficient record-keeping and security.Stayed updated on emerging technologies, demonstrating a commitment to staying current with industry trends and potential infrastructure improvements. Show less

FERRELLOIL CO., LLC
Apr 2009 - Apr 2010Assistant Mineral BuyerServed in a one-year contract position, responsible for preparing purchasing proposals for mineral owners.Produced and processed mineral deeds, drafts, invoices, and submittals, ensuring their accuracy and completeness for approval by customers and Senior Mineral Buyer.Conducted extensive data entry tasks, including the withdrawal of spacing reports from Pangaea, maintaining meticulous attention to detail.

ATI Career Training Center-Oklahoma City
Aug 2010 - May 2011Admissions CoordinatorSuccessfully organized and managed student enrollment processes, ensuring a smooth onboarding experience for students.Promoted to Admissions Coordinator due to exceptional productivity and efficiency, with a track record of supervising and delegating tasks to team members effectively.Proficiently oversaw and maintained the student information database, upholding efficiency, and accuracy in record management, which is critical for admissions operations.Demonstrated a commitment to data security and privacy by handling sensitive student information with the utmost confidentiality, ensuring compliance with regulatory standards. Show less

Mercer Valve Co., Inc
Jun 2011 - Aug 2013Quotations AssistantMaintained precise databases for quotations, ensuring data integrity and accessibility.Effectively communicated complex technical specifications to both customers and sales representatives, ensuring clarity and accuracy in quotations.Ensured strict adherence to export regulations, demonstrating a commitment to legal compliance and international business practices.Identified opportunities for process improvement and proposed automation solutions, streamlining workflows and enhancing efficiency. Show less

Agio
Aug 2013 - Mar 2014Office CoordinatorEnsured a welcoming environment for clients and employees while overseeing facility operations.Managed procurement of hardware, software, supplies, and equipment.Streamlined travel arrangements, improving efficiency for internal travelers.Tracked company mobile phones, equipment, and office supplies for cost-effective resource allocation.Provided personalized assistance, including scheduling, event planning, and morale-boosting initiatives for team members.Utilized Salesforce for vendor management and asset tracking to enhance transparency.Organized conference calls and meetings, facilitating seamless communication.Managed office logistics and ensured the maintenance of IT equipment for an organized workspace. Show less

Citizen Potawatomi Nation
Dec 2014 - nowLed successful IT initiatives, including UniFi access points and secured doors deployment.Implemented domain group policies for improved security and system administration efficiency.Provided comprehensive technical support for hardware, software, and network issues.Monitored servers, network devices, and systems proactively to optimize performance.Assisted with LAN configuration and troubleshooting for seamless connectivity.Managed user accounts and access permissions through active directory and other systems.Maintained up-to-date documentation of system configurations and procedures.Supported setup and maintenance of IT hardware and peripherals.Assisted in implementing and managing IT projects, upgrades, and installations. Show less Oversaw daily operations, ensuring policy compliance and staff coordination.Provided prompt technical support for gaming equipment and software, resolving issues effectively.Utilized Konami & Everi software for comprehensive gaming statistics and analysis.Maintained network connectivity and coordinated equipment maintenance for optimal performance.Conducted training on gaming systems and rules, enhancing team proficiency.Supervised dealers, managed player behavior, and skillfully resolved disputes.Monitored table game performance, collaborating with other departments to uphold game integrity. Show less
Systems Admin | IT Coordinator
Nov 2022 - nowTable Games Floor Supervisor | Craps Box Person
Nov 2019 - Nov 2022Table Games Dealer
Dec 2014 - Nov 2019

MxSociety
Apr 2021 - nowFounderFounded and adeptly managed a successful clothing brand from inception, showcasing entrepreneurial leadership and the ability to build a flourishing business venture.Designed and hand-printed all clothing designs, ensuring exceptional quality and craftsmanship.Established vendor relationships and sourced high-quality materials to optimize product excellence.Designed and implemented a home network infrastructure for seamless communication and resource sharing.Developed and maintained the business website using Wix, HTML/CSS, and utilized web analytics for performance tracking.Executed effective social media campaigns and comprehensive marketing strategies.Managed all financial aspects, including accounting, licensing, and regulatory compliance.Oversaw product creation, packaging, and shipping, ensuring customer satisfaction. Show less

White Lotus Gaming
Jan 2023 - nowCo-FounderCo-founded and actively manage a successful e-commerce toy and game store.Spearheaded efforts to secure a physical location, demonstrating negotiation and leadership skills.Designed multiple building build-out and layout options for the physical store using SketchUp.Developed the business website using Wix, HTML/CSS, and JavaScript, improving user experience.Cultivated relationships with wholesale vendors for games and accessories, negotiating pricing for cost-effective operations.Executed effective social media management and marketing campaigns to expand the brand's online presence.Demonstrated strong inventory management and research skills in emerging markets.Managed financial aspects, including accounting, licensing, and regulatory compliance.Contributed significantly to the growth and success of the business. Show less
Licenses & Certifications
- View certificate

Mastering Group Policy on Windows Server
UdemyJul 2023
Volunteer Experience
Volunteer
Issued by Girl Scouts of the USA on Jan 2010
Associated with Amanda PitchfordVolunteer - Family Readiness
Issued by Army National Guard on Jan 2007
Associated with Amanda Pitchford
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