
Gerald Hager, SPHRi, SHRM-CP, BS, MBA

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About me
Human Resources Manager at The Exchange
Education

University of Maryland University College
2008 - 2015Bachelor's degree East Asian Studies
Defense Acquisition University
-Production Quality Management (PQM) LVL 2
University of Maryland Global Campus
2017 - 2020Master of Business Administration - MBA Business Administration and Management, General
University of Maryland Global Campus
2020 - 2021Bachelor's degree Human Resource Management
Experience

US Navy
Nov 1996 - Jun 2017Supervised Logistic Management Specialists (LMS) and Navy and Marine Corps personnel in managing seven aircraft depot contracts with five foreign contractors on F/A-18, C-130, H-60, H-53, UH-1, AH-1, and V-22 aircraft. Provide training, assign work priorities and assist subordinates. Served as a government lead for aircraft undergoing scheduled and unscheduled maintenance at contractor sites. Coordinated with FRCWP supporting departments (i.e. Supply and Engineering), squadrons, wings, and TMS class desks to refine and optimize induction of aircraft into scheduled maintenance. Ensuring aircraft are delivered on time. Ensured all contractor sell packages fulfill IMC/P Specification requirements and that squadrons received accurate data for their aircraft logbooks. Developed Individual Development Plans for each Logistics Management Specialist, and facilitate employee training and professional development within the department. Maintain the performance records for each LMS, and provide quarterly appraisals, with an end-of year performance close-out. Submit performance awards and other personnel actions. Reviewed IMC/P specifications and provide updates to the Program Manager Air and Fleet Support Team. Efforts ensure that IMC/P specifications are kept current at all times. Reviewed all aircraft maintenance reports for accuracy before they are submitted to external agencies. Coordinate with FRCWP departments (e.g. Engineering, Supply, and Quality Assurance) to mitigate any possible government delays that may impact delivery schedule. Used knowledge of Navy Supply Chain to ensure that parts and material were appropriately expedited. Worked with Engineering to ensure that Request for Engineering Information Requests were prioritized. Coordinated with Production Department personnel, T/M/S Class Desk and the Wing to ensure that the induction schedules are solidified for a minimum of two fiscal years and ensure that Wings will meet their RBA requirements. Show less Managed 326 personnel and set maintenance priorities across 58 aviation maintenance work centers, resulting in the repair of 20,153 aircraft components and a 90.2% Ready For Issue rate and a 97% test bench availability rate. Developed and maintained training needs and ensured all employees maintained current qualifications. Assigned work priorities based on experience, Human Resources, and materials. Worked with logistics personnel to acquire required materials. Delivered presentations to leadership on maintenance status, accomplishments, challenges, and needed support. Show less Delivered lectures employing effective questioning, Visual Aid Panel (VAP) and communications techniques; delivered instruction employing demonstrative strategies; operated and overhead projectors and video systems; demonstrated knowledge of instructor guides, workbooks, computerized reporting systems, evaluation, and participant material; and develop learning outcomes for a topic. Participants practice constructing and delivering instruction. Lectures provide procedures and general information, which is then applied in the laboratory sessions. Emphasis is place on the instructional strategies of lecture/demonstration. • Evaluated instructors in areas of instructional delivery, use of media ; such as overhead projectors and media systems, and effective communication • Implemented the HPDTS course at MCAS Miramar learning site, working with Systems and Electronics Incorporated (SEI) representatives to gain advanced technical knowledge of Unit Under Test procedures. Then ensured all instructors received the proper training to teach the course Show less
Aircraft Maintenance, Repair, and Overhaul Supervisor
Jun 2014 - Jun 2017Naval Aviation Maintenance Manager/Operations Manager
Jun 2011 - Jun 2014Avionics/Armament Division Supervisor
Mar 2008 - Jun 2011Aviation Maintenance/First Line Supervisor
Jan 2004 - Mar 2008Instructor
Jan 2001 - Jan 2004Avionics Technician
Nov 1996 - Jan 2001

Teacher-Student.com
Oct 2016 - Aug 2017English Second Language TeacherTeaches basic English skills, such as listening, reading, writing and speaking. Developed a curriculum that takes an overall approach to English study and focuses on a specific aspect of language, for example, conversational or workplace English. Use rote pronunciation techniques, quizzes, textbooks, videos and computer lessons.

The Exchange
Apr 2017 - nowResponsible for the technical aspects of a human resource department, such as recruitment efforts, verifying credentials, and analyzing employee benefit programs. In charge of keeping accurate records of certifications, as well as classified information, on behalf of their organization.Human Resources (HR) Technician Tasks:Draft and edit job descriptions and recruitment bulletins.Enter, reconcile, check, and log timesheets and requests about timesheets.Assist in vetting, checking references, scheduling, and hiring, including recruitment. Show less Assists with day to day operations of the HR functions and duties. Provides clerical and administrative support to Human Resources executives. Compiles and update employee records (hard and soft copies). Processes documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc). Coordinates HR projects (meetings, training, surveys etc) and take minutes. Deals with employee requests regarding human resources issues, rules, and regulations.Assists with payroll preparation by providing relevant data (absences, bonus, leaves, etc).Communicate with public services when necessary. Properly handle complaints and grievance procedures. Coordinates communication with candidates and schedule interviews. Conducts initial orientation to newly hired employees Show less
Human Resources Manager
Apr 2022 - nowHuman Resources Technician I
Sept 2019 - Apr 2022Human Resources Assistant
Aug 2017 - Sept 2019Store Associate (Hard Lines)
Apr 2017 - Aug 2017
Licenses & Certifications
- View certificate

Diversity Blueprint Virtual Conference
Brooks ConsultantsAug 2024 - View certificate

Veterans At Work Certificate
SHRMApr 2024 
Journeyman Card: Electronics Mechanic (Any Industry)
U.S. Department of Labor- View certificate

Human Resources Foundations
LinkedInSept 2018 
Master Training Specialist
US Navy- View certificate

Human Resources: Running Company Onboarding
LinkedInSept 2018 
Production Quality and Manufacturing Level II
Defense Acquisition University- View certificate

SHRM Certified Professional (SHRM-CP)
SHRMFeb 2023 
N5 Japanese Language Proficiency Test
JLPT - Japanese Language Proficiency Test- View certificate

Senior Professional in Human Resources - International™ (SPHRi™)
HRCIFeb 2025
Honors & Awards
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBAArmed Forces Expeditionary Medal -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBACoast Guard Unit Commendation -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBAHumanitarian Service Medal x2 -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBAMeritorious Unit Commendation x3 -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBAMilitary Outstanding Volunteer Medal -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBANational Defense Medal -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBANavy Good Conduct Medal x7 -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBANavy Unit Commendation -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBANavy and Marine Corps Achievement Medal x6 Secretary of the Navy
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBANavy and Marine Corps Commendation Medal x2 Secretary of the Navy
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBAOverseas Service Ribbon x 9 -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBASea Service Ribbon x6 -
- Awarded to Gerald Hager, SPHRi, SHRM-CP, BS, MBASharp Shooter Pistol Ribbon -
Volunteer Experience
Community Service Team Lead
Issued by US Navy on Jun 2012
Associated with Gerald Hager, SPHRi, SHRM-CP, BS, MBA
Languages
- enEnglish
- jaJapanese
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