Experience

• 

  Genting malaysia berhad

  May 2013 - Jan 2014

  System administrator

  Daily job scope to support internal customer IT issue, plan and execute daily backup job, monitor internal company network and run report.

• 

  Tm one

  Feb 2014 - now

  Actively participate in troubleshooting related to customer Office 365 issues.Participate in maintaining customer on-premise active directory and WSUS servers, plan and execute preventive maintenance. Participated in MyGovUC (formerly known as 1GovUC) project. Job scope to assist customer daily incident and request tickets, maintains and troubleshoot on-premise servers including active directory, Microsoft Exchange, Lync/ Skype For Business, SCOM and Hyper-V.

  • Assistant Manager, M365 Operation Team

    Jan 2021 - now

  • Assistant Manager, Email and Messaging

    Feb 2014 - Dec 2020