Experience

• 

  Cnet content solutions

  May 2000 - Mar 2003

  Technical editor

  created marketing descriptions

• 

  Ikea

  Mar 2003 - Sept 2003

  Supply analyst

  Provided reporting and analysis for stocks.

• 

  Coca-cola hellenic

  Sept 2003 - Sept 2011

  • managed direct-store-delivery: 1100 delivery trucks, 2000 drivers & expeditors, 70 distribution centers country-wide, customer service and 3rd party management• standardized the distribution organization throughout Russia: procedures, processes, headcount, structure, salary• reduced distribution cost in the fleet- and labor-related areas: increased drivers' efficiency, implemented alternative deliveries, improved personnel retention rate, fleet exploitation control• developed and implemented SLA (logistics & sales) including cross-functional KBIs• controlled business planning and its execution country-wide• improved drivers efficiency and increased fleet utilization: mileages and fuel consumption reduction (GPS-monitoring)• implemented new set of daily/weekly operational KBIs: fleet utilization, return rate, strike rate, cash collection and others• designed personnel development program for distribution employees• developed training and professional logistic assessment system for distribution managers and supervisors: competencies interview, technical tasks and compliance rate• led country-wide project “Excellence across the board”: demand management, service menu, order management and cost-to-serve• improved the dispatching and delivery processes: procedure, KPIs, instructions, new software installation • managed customer service function for distribution and implemented customer service KBIs and trainings: positive contact, objection overcoming, safety and economy driving• created new function: distributors development function including regional managers: distributors logistics assessment, ratings, distributors' KBIs, P&L control and calculation • made and run new training for distributors “Operational awareness for distributors: sales and operations planning, warehousing and distribution” including how to achieve profitability Show less • organized and managed distribution of the Finished Goods to the company customers in Moscow city and region (department : area managers, supervisors, dispatchers, trainers, 300 drivers & 240 trucks)• developed cross-functional training “Efficient routing for sales representative: distribution” • implemented system of route visualization and routing for sales developers in MapInfo • developed cross-functional delivery KBIs in order to improve distribution efficiency and the company fleet utilization• developed logistics cost-to-serve model for Route-to-market strategy• implemented distribution cost reduction program: bulk delivery, delivery zones factors, alternative delivery types, reporting system• developed and implemented alternative types of delivery• implemented delivery route planning and load creation systems• managed post-merger logistics integration• launched two distribution centers and cross-docks• developed and implemented new payment systems and bonuses for the delivery truck drivers, dispatchers and supervisors• implemented the assessment system for the drivers and drivers’ rating• implemented department restructuring and personnel motivation programs• developed introduction program for delivery drivers "Basic Delivery Skills" and career growth program for delivery drivers• developed business-plan (resource requirements, OpEx) and strategic imperatives• conducted negotiations with logistic companies upon the third party delivery and implemented delivery outsourcing• developed and conducted trainings for delivery managers and supervisors for “Distribution University” Show less • managed Strategic Moscow Master Plan: qualitative and quantitative assessment (time studies, spaghetti diagrams, stem time analysis, demurrages, road infrastructure analysis, questionnaires, customer service assessment, service policy), development of proposals on delivery and warehousing optimization, cost optimization, supply chain infrastructure development• created and conducted warehouse and delivery trainings for GMs, operations managers, warehouse and delivery managers and/or supervisors (Warehouse Universities: KBIs, Picking area, ABC system, Honeycombing, Standard Operating Procedures, goods flow optimization and warehouse layouts and Distribution Universities: KBIs, routing, dispatching, delivery structure, cost optimization, Standard Operating Procedures, Strategic route planning, service policies, delivery assessment) • systematized and managed reporting system for Supply Chain• participated in the project “Route-toMarket”• conducted the third-party company logistical audit for the further acquisition & merger• participated in the integration team on the merger with other company: proposal on synergies and cost optimization, route-to-market team (McKenzie)• participated in the development and implementation of the new drivers commission and developed and implemented new payment system for pickers• performed warehouse and delivery assessments with further recommendations on business process streamlining and follow-up of changes• introduced the demurrages monitoring, visual dispatching system based on MapInfo• performed time studies and routing analysis for delivery trucks and sales representatives• designed warehouse and picking area layouts (including calculation of space requirements), performed time studies and “spaghetti” diagram for warehousing optimization• conducted strategic production and distribution planning for Coca-Cola Russia with i2 Supply Chain Strategist Show less

  • Country Distribution Manager

    Apr 2008 - Sept 2011

  • Moscow Distribution Manager

    Sept 2005 - Apr 2008

  • Supply Chain Analyst

    Sept 2003 - Sept 2005
• 

  Fm logistic

  Oct 2011 - Jul 2013

  Transport director

  managed Transport Business in the company: above 400 customers, more than 100 subcontractors, total headcount more than 160 employees including Commercial dept., Transport Operations (Planning and Delivery Control), Customer Service, Subcontractors Management, Document Management, Finance Controlling, Process and Quality and HR; 11 cross-docks across Russia, turnover more 1,3 mln. pallets, 530 thousand orders per year (LTL and FTL shipments)reengineered the business processes: new scopes of responsibilities for Commercial, Customer Service and Operationsreduced overdue paymentsrestructured Operations and Commercial teams: implementation of delivery control function and customers allocation per commercial managersimplemented 24-hour Operations and Document Management along with summarized work-hours compensationimplemented new KPIs and bonus systemimplemented Sales and Operations Planningprepared for ISO certification and successfully passed the certification audit in March 2013: procedures, managerial routines and quality managementimplemented scoring system for new customers (debtors risks) and for the subcontractors based on the actual KPIs and rates levelimplemented trailers’ maintenance program and subcontractors development function Show less

• 

  Aquanika

  Aug 2013 - Dec 2014

  Logistics director

  Managed logistics department: planning, purchasing, warehousing, delivery and fleet.Implemented new KPI and bonus system for warehouse, delivery, purchase, planning and transport.Increased warehouse efficiency and optimized the headcountImplemented new warehouse layout to reduce honeycombing effect and GMPsUpdated job descriptions for all employees in the logistics dept.Increased transport utilization and reduced transportation costStarted logistic testing process for new and relaunched SKUs with new palletizationReduced COGSExtended number of transport suppliers and implemented electronic transport and purchase tendering.Sold out unused transport assets.Conducted SOP training and implemented 4- and 12-weeks planning process (forecasting, production planning, logistic resource allocation) Show less

• 

  Hilti

  Jan 2015 - Jul 2022

  Vice-president for logistics, eastern europe region

  • Managed logistics department: transport, material management, import operations, warehousing, logistics development and asset protection• Optimized Headcount and organizational structure , increased logistics efficiency within anti-crisis measure, anti-crisis measures implementation• Implemented SOP: SFI and Executive SFI meeting• Implemented LEAN initiatives: SFM, 5S, Warehouse BPPM, SQC, Kaizen events• Reorganized the distribution scheme at Moscow and optimized the transport cost• Implemented Dispatching software and new drivers and fleet standards• Launched Pick-Up points (Hilti Centers closure)• Implemented new compensation model for Warehousing• Supported quick switch from anti-crisis measures to 25% Sales growth• Implemented the training "Logistics for non-logistics managers" which helped to improve cross-functional collaboration• Conducted trainings for logistics employees: DISC in everyday life, cost-drivers at transport and warehousing• Implemented new warehouse layout• Prepared and regular conducted trainings for delivery drivers and drivers’ rating• Implemented new deliver rate KPI – based on customer approach• Reorganized logistics management structure: RLM as SPOC• Reorganized and drastically improved documentation management including performance based contract with carriers• Developed warehousing infrastructure (opened new warehouse) Show less

• 

  Hilti russia

  Jul 2022 - now

  Vice president operations, cis

  Managed materials management, import and export, transport, warehousing, controlling, big project support, development and repair tool service