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Nimisha Mishra

Nimisha Mishra

HR Intern

Followers of Nimisha Mishra8000 followers
location of Nimisha MishraDelhi, India

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  • Timeline

  • About me

    Deputy Manager at HDFC BANK - (LAP-Operations)- location Delhi || Ex. ICICI BANK || Ex. Aditya Birla Group

  • Education

    • Babu Banarsi Das University, Lucknow

      -
      Bachelor of Business Administration - BBA Business Administration and Management, General

    • GLA University

      2016 - 2018
      Master of Business Administration - MBA Human Resources Management and Services First

      Activities and Societies: Management Loan like sanction and disbursement. Branch Banking Operations - Mortgage - LAP✓ Daily MIS preparation related to Pending and Processed Deferrals✓ Handling of complains of Business on “ Outlook“ to solve all quires related Mortgages.✓ Handling of Vendor Queries like Id’s creation, deletion, unblocking.✓ Monitoring of vendors Activities files dispatch and Scanning.✓ Worked on Idea utility to check suspicious data of bank and updatethe status of cases.✓ Timely Coordinate with bank IT.✓ Always up to… Show more Branch Banking Operations - Mortgage - LAP✓ Daily MIS preparation related to Pending and Processed Deferrals✓ Handling of complains of Business on “ Outlook“ to solve all quires related Mortgages.✓ Handling of Vendor Queries like Id’s creation, deletion, unblocking.✓ Monitoring of vendors Activities files dispatch and Scanning.✓ Worked on Idea utility to check suspicious data of bank and updatethe status of cases.✓ Timely Coordinate with bank IT.✓ Always up to date myself with bank internal process / Compliancechanges / Audit requirement, for implements the same at vendor end.✓ Coordinate with Credit team and open DOD a/c within TAT.✓ Handling DSA impanelment and Activation and deactivation query and Documentations✓ Disbursement and Documentation of files - LAP / DOD / LARR / LCP✓ ROC fillings.✓ Customer Services - SI update , charges reversal , ROI update.✓ PO printing and Manage of Stock MIS✓ DOD limit re-instant and drop down request. Show less

    • GLA University

      2016 - 2018
      Master of Business Administration - MBA Human Resources Management and Services

  • Experience

    • SamInfratech (P) Ltd. (Telecom Implementation ,HVAC & Software Development )

      Jun 2017 - Jul 2017
      HR Intern

    • ADITYA BIRLA CAPITAL ADVISORS PRIVATE LIMITED

      Aug 2018 - Dec 2018
      Business Development Manager

    • ICICI Bank

      Mar 2019 - Oct 2022
      Assistant Manager

    • HDFC Bank

      Oct 2022 - now
      Deputy Manager

      ● Managed end-to-end process of disbursement of retail loan ( LAP, Loan against rent receivable & Loan against commercial properties) in the form of overdraft and Term loans.● Managing direct team of twelve people for retail loan disbursement of entire Delhi NCR Region. Managing highest volume of cases in number and value in PAN India which is roughly of more than 500 cases per month with an average value of Rs 550 crores.● Managing customer service (CRM) for entire Delhi, Noida, Faridabad, Gurgaon, and Sonipat.● Managing various MIS and sharing with dierent stakeholders and management.● Ensure daily execution of documentation in full compliance with internal standards and external regulatoryrequirements● Ensure that the team is having regular interactions with the RMs to complete correct documentation at thecustomer’s end.● Providing monthly MIS related to the cases and ensuring that the team is providing all the required informationin a timely and seamless manner as and when required.● Handle customer services and resolve them within TAT (Change in ROI /GST update / Interest Reversal)● Handling Housekeeping queries related to Disbursement files and resolve them within TAT.● Handling DSA (Direct Selling Agent) Empanelment and their queries.● Support the unit manager in preparation of any Audit related i:e internal / external, regulatory, statutory, etc.attend to any audit findings and resolve them immediately.● Casa account opening process.● ROC charge filing on MCA● Deferral closure activity Show less

  • Licenses & Certifications

    • Business quiz

      IIT Roorkee Alumni Association

  • Volunteer Experience

    • Discipline

      Issued by BBD University
      BBD UniversityAssociated with Nimisha Mishra