Experience

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  Stein corp

  May 2018 - Jan 2020

  Cashier

  • Responsible for supervising and reporting finances, ensuring accuracy in budget and expense management.• Provide excellent customer service, addressing inquiries and ensuring a positive experience.• Oversee the receipt of products from various suppliers and analyze consumption to request new products, optimizing inventory and ensuring product availability.• Resolve conflicts in the food area, promoting a harmonious and efficient work environment.• Digitalization of data in databases, implementing processes for automatic deductions from the payroll based on customer consumption. Show less

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  N3 results

  Jul 2020 - Aug 2022

  Customer lifecycle manager

  • Identification of potential clients to develop business opportunities in Central America and South America.• Ability to engage in technical dialogues that allow for a deep understanding of client needs and offer effective solutions.• Positioning of on-premises and cloud solutions (M365, Dynamics 365, and Microsoft Azure).• Pioneer in positioning cloud solutions during the early stages of the trend, contributing to technological adoption in the region.• Skill in effectively documenting each step in the CRM, ensuring team alignment.• Proactive follow-up to identify and propose improvements in the client's infrastructure.• Collaboration with colleagues to drive the positioning, growth, and acceleration of products and solutions, ensuring the successful closure of business opportunities. Show less

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  Accenture

  Jan 2022 - Jun 2024

  • Consolidate relationships with distributors and business partners to close and increase the number of business opportunities, positioning the value of Microsoft solutions.• Manage renewals with the goal of ensuring compliance within the established timeframe.Direct communication with the client to understand blockers, improvement opportunities, areas of interest, etc.• Consolidate business opportunities through maturity states to define actionable steps for achieving successful closures.• Work closely with business partners for their development.• Anticipate client needs and align them with appropriate products and services.• Contract management.• Stay informed to remain competitive in a rapidly changing technological landscape.• Ensure customer and partner satisfaction with the sales process. Show less

  • Closer

    Aug 2023 - Jun 2024

  • Partner Connection Manager

    Jul 2022 - Nov 2023

  • Inside Sales Account Representative Associate

    Jan 2022 - Aug 2022
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  Cognizant

  Jun 2024 - now

  Senior partner specialist / google partner advisor

  • Strategic and personalized consulting for ISVs and technology partners, aiming to build and grow businesses on Google Cloud, improving their competence and facilitating access to the Premier level.• Alignment of business strategies: Collaborating with partners' sales, marketing, and technical teams to ensure optimal execution and maximize business opportunities.• Specialized support and escalation point for resolving process-related questions and programmatic inquiries, ensuring smooth collaboration with Google Cloud.• Transformation of strategic planning: Providing expert insights to enhance partners' business strategies, guiding them through program benefits and optimizing their growth approach.• Access to the Partner Advantage Portal, with guidance to help partners reach the Premier level and explore additional participation and expansion models.• Marketing enablement and support in GTM (Go-To-Market) activities, providing key resources to build a healthy pipeline and expand the customer base through the renewal and expansion of existing contracts.• Optimization of the Partner Advantage program: Assisting in the development and execution of business plans, maximizing the use of relevant incentives and offers for partners.• Assistance in navigating programs and the GCP Marketplace, helping partners achieve their business objectives through effective program management. Show less