
Timeline
About me
Director, Operations at The Resource Group, Spend Management Solutions
Education
Western governors university
-Bachelor of science business managementWestern governors university
-Master of business administration - mba
Experience
St.vincent health
Mar 2005 - Jun 2017Supported team of 3 Inventory Coordinators responsible for $7M in inventory. Team was responsible for inventory functions and customer service of Cardiovascular Surgery, Electrophysiology Laboratory, Cardiac Catheterization Laboratory, Vascular Laboratory, Heart Emergency Unit, and Progressive Cardiac Care Unit.• Supported Receiving and Distribution team responsible for 1,800 Par bins, 3,100 Inventory Business Unit bins, and receiving duties.• Contributed to improved relationships between the Receiving and Distribution team and clinical leadership.• Worked alongside supplier representatives on implant contract addendums and consignment validations, reducing the number of unnecessary consigned bins. Show less
Supervisor, Operations
Mar 2016 - Jun 2017Supervisor, Operations
Apr 2014 - Mar 2016Inventory Coordinator, Operations
Mar 2005 - Apr 2014
The resource group, spend management solutions
Jun 2017 - nowSupported team of 1 Associate Manager, 8 Supervisors, and 34 Inventory Coordinators responsible for $9.4M in inventory. Team was responsible for inventory functions and customer service of Peyton Manning Children’s Hospital, Indianapolis Ortho Hospital, Surgery, and 8 floors of the main hospital. Ascension St. Vincent Indianapolis has over 700 patient beds, is a level 1 trauma center, and is the largest Ascension facility in the Indiana market.• Successfully guided and assisted the team through stressful and difficult situations caused by a high COVID-19 patient population and low staffing levels. Contributed to a reduction in the vacancy rate from 24% to as low as 4% within the campus by focusing on retention and assisting the recruitment team with job postings and candidate screening.• Coordinated efforts to meet Key Performance Indicators throughout the pandemic. Exceeded target every fiscal year for Contract Compliance, Stat requisitions, Pay Only requisitions, and Freight. From FY2020 to FY2023, decreased Pay Only metric by 50% and Specials metric by 10%.• Collaborated with clinical leadership on PPE needs during COVID-19 supply shortages. Rounded on units serving COVID-19 patients, ensuring adequate PPE levels to keep our clinicians safe.• Replaced compression racking and plastic bins with wire basket shelving in 20 supply rooms, helping increase clinical customer satisfaction and supply capacity.• Coordinated efforts to reduce walking distance for 12 of our Inventory Coordinators by adjusting unit responsibilities. Reduced quantity of floors each associate travels to by an average of 40%, increasing the average quantity of lines picked and delivered. • Hosted a volunteer with special needs and an Operations Community intern. Mentored them and provided guidance on appropriate relationship building and provided daily operations shadowing.• Provided mentorship to an Associate Manager of Operations. Celebrated her internal promotion. Show less Supported team of 1 Supervisor and 4 Inventory Coordinators responsible for $12.5M in inventory. Team was responsible for inventory functions and customer service of Cardiovascular Surgery, Electrophysiology Laboratory, Cardiac Catheterization Laboratory, and Vascular Laboratory.• Partnered with clinical leadership on supply needs and cost reducing initiatives.• Worked closely with the Critical Products Manager responsible for cardiovascular services on supplier relations, cost-saving initiatives, and clinical product complaints. • Mentored Inventory Coordinators by training on our inventory management system, modeling strategies for building customer relationships, and working on confidence. Celebrated one Inventory Coordinator’s promotion to Operations Supervisor. Show less Supported team of 1 Supervisor and 3 Inventory Coordinators responsible for $7M in inventory. Team was responsible for inventory functions and customer service in Cardiovascular Surgery, Electrophysiology Laboratory, Cardiac Catheterization Laboratory, Vascular Laboratory, Heart Emergency Unit, and Progressive Cardiac Care Unit.• Aided team overseeing owned inventory value of $4 million (5,000 bins across 3 Inventory Business Units) and consigned inventory value of $3 million (1,000 bins across 3 Inventory Business Units).• Contributed to Key Performance Indicator improvements: Including inventory turns, fill rates, and freight.• Collaborated with Finance on a $3 million monthly supply / implant budget. Show less
Director, Operations
Feb 2023 - nowSenior Manager, Operations
Mar 2020 - Feb 2023Manager, Operations
Jul 2018 - Mar 2020Associate Manager, Operations
Jun 2017 - Jul 2018
Licenses & Certifications
Comptia project+ certification project management
ComptiaJun 2016
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