Experience

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  Absolute people screen

  Feb 2019 - Nov 2020

  Brief Summary of Job Responsibilities:- Generating Consolidated MIS for all Associates and taking daily Team Huddle.- Setting goals for every Associate on daily basis ensuring that all cases assigned to the Associates are documented correctly in their MIS & should be initiated the same day.- Keeping a close watch on all BTAT's across different checks & taking daily 1 X 1's with the Associate and auditing all MIS's to ensure that the Associate has documented all checks correctly.- Ensuring that there is detailed thorough documentation on all the checks in the Associate's MIS & also addressing general issues in team huddle.- Taking updates from all the Associates & updating the EOD tracker.- Identifying the best performer of the day by analysing the verification numbers at the end of day.- Doing World Watch Plus & World Check by Thomson Reuters for whole team.- Updating Team Demographics file whenever a new hire joins & conducting necessary BGV of the employee & training a new person who joins the organisation & taking the new hire through the Orientation training.- Organising a Screening Assessment for new hire, analysing the report and sharing the feedback/score back to the Associate.- Ensuring that all Associates work with the highest level of integrity and professionalism in the office & are always professional / polite / courteous on the phone.- Handling the departure cases / protocol- Transferring checks, Archiving MIS, Transition between the departure Associate and the Recipient, informing CRT on the checks transfer.- Identifying the Star Performer of the month.- Setting up an action and improvement plan for all associates & seeking Associate wise feedback from Reports QC & CRT in terms of any improvements required from Associates and delivering to the Associate.- Creating a weekly analysis on Operational Lapses / Compliance Defects.- Initiating overseas checks with overseas partners.- Other Business Directives / Projects.. Show less Brief Summary of Job Responsibilities:- Attaining verifications according to the predefined quality standards, service level and productivity targets on assigned cases.- Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Identity Checks, Address Checks, etc.- Conducting Ex-Employee Surveys.- Analyzing Employment Gaps and conducting Resume Checks- Analyzing verifications received and quality check as per internal parameter.- Updating internal MIS by the minute on all checks / cases.- Achieving a low turnaround time for completing checks across all categories.- Creating and maintaining healthy relationships with verification source contacts- Drafting screening reports and submitting the same to the client relations team for issuance to the client. Show less

  • Lead Associate - Operations

    Nov 2019 - Nov 2020

  • Employment Screening Verification Specialist

    Feb 2019 - Nov 2020
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  Securitas india - background verification

  Feb 2021 - Feb 2022

  Quality check
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  Syneos health

  Feb 2022 - now

  • Human Resources Specialist

    Jul 2023 - now

  • Human Resources Coordinator

    Feb 2022 - Jul 2023