Experience

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  Starbucks

  Nov 2009 - May 2015

  Shift supervisor

  -Hand-crafting beverages made to order-Creating a welcoming, comfortable environment for customers-Assisting customers with purchasing items using my knowledge of coffee, tea, and the retail products that we sell-Assisting in setup and tear-down of seasonal promotions-Handling money; cash drawers, daily deposits, etc.-Time management; deploying positions and scheduling breaksCertified Barista Trainer - February 2010-Certifying and training new employees

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  Apple

  Oct 2014 - Sept 2021

  Served as primary contact for in-store merchandising and technology, providing expertise, training, and supportTrained team members on visual merchandising and managed core team for ongoing tasks and product resetsEnsured functionality of all in-store technology, including POS devices, computers, iPads, and network equipmentSupported service providers during maintenance and upgrades, collaborating with Operations LeadEducated store team on merchandising principles and maintained demo product displaysLiaised with corporate retail support teams and maintained communication channelsStayed updated on merchandising and technology trends, sharing insights with the store teamProvided feedback to leadership on maintaining technology and presentation standards Show less

  • Technology & Merchandising Pro

    Aug 2018 - Sept 2021

  • Preservation Specialist

    Jun 2016 - Aug 2018

  • Specialist

    Oct 2014 - Oct 2016
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  Clearpath mortgage solutions

  Sept 2021 - Apr 2022

  Office coordinator & marketing assistant

  Supported Director of Marketing in strategy implementation and event coordinationGathered and analyzed social media/web analyticsCreated and published online contentCoordinated and produced bi-weekly podcasts

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  Servant

  Apr 2022 - Mar 2024

  Project coordinator

  Passionate about merging technology and faith, Servant is a leading consultancy dedicated to crafting world-class digital strategies and solutions, driven by a mission to serve the Kingdom with experience and expertise.-Led project planning, initiation, and team assembly in a dynamic tech startup environment, navigating numerous challenges with resilience and creativity.-Managed project resources, budgets, and timelines with a keen focus on efficiency and effectiveness, ensuring alignment with Servant's vision of merging technology and faith.-Identified and mitigated project risks, proactively resolving issues to maintain project momentum and deliver high-quality outcomes.-Facilitated communication and collaboration among stakeholders, fostering a culture of transparency and shared purpose.-Coordinated rigorous quality assurance and testing activities to uphold the integrity and reliability of digital solutions.-Managed changes to project scope, schedule, and budget with agility and adaptability, maximizing flexibility while staying true to Servant's mission.-Led project closure and conducted comprehensive post-project evaluations, extracting valuable insights to inform future initiatives and drive continuous improvement. Show less