Experience

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  Knit knot pvt ltd

  Mar 2000 - Jun 2003

  Merchandiser and ppc manager

  -Managed client relationships for high-profile accounts, including GAP, Chen One, and Cotton & Co., overseeing production planning, control, and administrative functions.-Developed and implemented budgeting and forecasting strategies to optimize resource allocation and enhance customer development efforts.-Increased sales revenue by establishing and nurturing strong relationships with key client outlets, resulting in improved customer satisfaction and loyalty.-Designed and executed ethical and measurable sales promotions that successfully secured new purchase orders from international buyers.-Consistently surpassed sales targets, as demonstrated in monthly, quarterly, and annual sales reports, contributing to the company's overall growth and market presence. Show less

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  Meft

  Mar 2003 - Feb 2004

  Internship (accounts)

  -Accurately maintained company ledgers, ensuring the timely recording of all financial transactions and supporting the preparation of monthly financial statements.-Managed billing processes by issuing invoices to clients, verifying payments, and reconciling discrepancies in accounts.-Entered and updated payroll records in the IT system, processing employee advances, salary adjustments, and ensuring timely payments.-Supported the finance team in reconciling bank statements, monitoring cash flow, and preparing reports for management review.-Assisted with general administrative tasks, such as filing, data entry, and maintaining documentation, contributing to efficient office operations.-Collaborated with senior accountants to understand and improve internal financial processes, gaining hands-on experience in corporate accounting practices. Show less

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  Sustainable development policy institute (sdpi)

  May 2004 - Jun 2005

  Field researcher, internee

  -Conducted comprehensive field research on livelihood assets, natural resources, and socio-economic conditions in Northern areas (NWFP), integrating information from current affairs articles, press clippings, and local reports.-Collected, organized, and analyzed data from multiple sources to develop insights into regional development challenges, contributing to SDPI's research initiatives and policy recommendations.-Compiled and authored detailed reports that were instrumental in highlighting critical issues affecting the Northern region, which were utilized by policymakers and stakeholders.-Developed a monthly Digest, summarizing research findings and relevant news, in multiple languages (international, local, and regional), distributed to academic scholars, resource centers, and libraries to inform further study and policy development.-Engaged with local communities and stakeholders to gather firsthand information, ensuring the accuracy and relevance of research outcomes.-Collaborated with senior researchers and contributed to SDPI’s knowledge base on sustainable development practices, influencing future research directions and policy-making efforts. Show less

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  And or logic pvt. ltd.

  Jul 2005 - Aug 2007

  Admin & accounts officer

  -Managed company accounts and employee data records, ensuring accurate tracking of cash payments and associated documentation in compliance with organizational policies.-Provided timely and precise recordings of all financial transactions, aligning with company requirements and deadlines, while preparing detailed reports for budget monitoring and progress assessments.-Delivered expert financial management advice on budget revisions, periodical forecasts, and adjustments, ensuring optimal financial oversight and planning.-Maintained and reconciled bank and cash accounts, conducted weekly cash counts, and prepared comprehensive monthly financial records, including cashbooks.-Oversaw disbursement of cash advances and reconciliations, ensuring recovery, while controlling staff salary payments, including tax liabilities, allowances, and other compensations.-Coordinated internal and external audits, ensuring compliance with ISO 9001-2000 Quality Management System (QMS), and supported budgeting, forecasting, and customer development initiatives.-Developed and implemented effective administrative and logistics procedures, including procurement management, ensuring streamlined operations across the organization.-Managed all aspects of procurement and logistics, including vehicle and driver coordination, while establishing and maintaining office protocols and procedures.-Directed recruitment and hiring processes, ensuring alignment with company standards and contributing to overall organizational growth and efficiency. Show less

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  Kfc uk & ireland

  Jan 2008 - Feb 2010

  Assistant manager

  -Collaborated closely with the Store Manager to plan, organize, and oversee daily operations, ensuring efficient workforce management through effective staff rostering and resource allocation.-Executed opening and closing procedures, managed banking responsibilities, and ensured accurate inventory and stock data entry into the MI system for optimal supply chain control.-Led the team in consistently achieving and surpassing CHAMPS standards (Cleanliness, Hospitality, Accuracy, Maintenance, Product, Speed of Service), contributing to enhanced customer satisfaction and operational excellence.-Assisted in food preparation, customer service, waste management, and inventory control, ensuring seamless operations and adherence to company standards.-Supported operational administration by ensuring precise input of labor tracker data, processing invoices, managing payroll, and overseeing cash flow in line with company protocols.-Proactively contributed to improving operational efficiency and customer service by proposing and implementing new strategies, driving process improvements across the outlet.-Recruited, trained, and developed team members, focusing on skill enhancement and fostering a high-performance culture aligned with business goals.-Attended management meetings to provide operational insights and completed all assigned tasks with professionalism and efficiency, contributing to the outlet's overall success. Show less

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  Securitas uk

  Mar 2010 - Mar 2017

  Retail operations and security supervisor

  -Coordinated daily team management and organized activities to minimize pilfering and shrinkage, ensuring efficiency and reducing losses.-Ensured the implementation of quality standards in service delivery while addressing customer needs, enhancing the overall customer experience.-Liaised with retail managers, shop floor workers, and cashiers to ensure compliance with Health & Safety regulations.-Recruited, trained, and coached Security Staff, providing performance assessments, ongoing feedback, and counseling as needed.-Motivated and trained teams to handle customer complaints, issues, and inquiries with professionalism, improving customer satisfaction.-Actively monitored the sales floor to mitigate errors that could lead to profit losses, ensuring operational accuracy and accountability.-Managed financial documents related to scheduling expenditures, monthly and annual budgets, and performed variance analysis to guide decision-making.-Protected company and worker rights in accordance with local laws, stepping into the role of overall manager when required, demonstrating proven leadership and a track record of positive results.-Organized and led charity fundraising events for “Mind, Kent” to support mentally disabled individuals, enhancing the company’s social responsibility. Show less

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  Expertise homecare

  Mar 2017 - Jun 2020

  Senior project coordinator

  -Managed and monitored project plans, schedules, working hours, budgeting, and expenditures to ensure seamless execution of initiatives.-Organized, attended, and actively participated in client meetings, ensuring timely documentation and follow-up on key decisions and actions.-Prepared presentation materials and provided administrative support as needed for team meetings.-Assisted the care team in developing and evaluating health interventions, maintaining compliance with organizational guidelines, healthcare laws, and regulations.-Maintained a comprehensive patient care database, ensuring accuracy through data entry, verification, and consistent backups.-Facilitated community inclusion and participation based on individual client needs, supporting them in accessing community activities, services, and venues.-Demonstrated initiatives to meet both client personal needs and team objectives, while managing challenging behavior and promoting positive, socially appropriate behavior.-Engaged clients in stimulating activities to maintain motivation, and assisted with learning and development to support their personal growth. Show less

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  Bukhari construction’s & renovation

  Jun 2018 - Aug 2024

  Ceo & founder

  -Established and led a successful construction and renovation firm, specializing in building, selling, and renovating residential properties.-Managed all aspects of business operations, including project management, budgeting, forecasting, and client relationship management, ensuring high-quality deliverables on time and within budget.-Developed and implemented strategic plans to drive business growth, resulting in increased sales and market presence within the local real estate sector.-Oversaw all phases of construction projects, from initial design and planning to execution and final inspection, ensuring compliance with local building codes and regulations.Built and maintained strong relationships with clients, subcontractors, and suppliers, facilitating effective communication and collaboration throughout the construction process.-Conducted market research to identify trends and opportunities in the real estate market, adapting business strategies to meet changing client demands and maximize profitability.-Led a team of skilled professionals, providing training, mentoring, and performance evaluations to foster a productive work environment and enhance team capabilities. Show less

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  Descon

  Jan 2021 - Jul 2024

  Operations manager

  -Led the planning, execution, and oversight of engineering projects, ensuring alignment with organizational objectives and client expectations.-Managed project budgets, schedules, and resources, achieving timely delivery and cost efficiency across multiple projects.-Collaborated with cross-functional teams, including engineering, procurement, and quality assurance, to optimize project workflows and enhance operational efficiency.-Developed and implemented standard operating procedures (SOPs) to improve operational processes and ensure compliance with industry regulations.-Monitored and analyzed project performance metrics, using data-driven insights to inform decision-making and drive continuous improvement initiatives.-Cultivated strong relationships with clients, stakeholders, and vendors, facilitating effective communication and collaboration throughout project lifecycles.-Led and mentored a team of professionals, fostering a culture of teamwork and professional growth through training and development initiatives.-Implemented risk management strategies to identify potential issues and proactively develop mitigation plans, ensuring project stability and success. Show less