Experience

• 

  Icreate technologies llc

  May 2018 - Jun 2018

  Student intern

  2 months of experience using AWS's cloud services, such as EC2, storage (S3), and others; Expertise applied to projects

• 

  Iverve limited

  Dec 2018 - Dec 2019

  Business development executive

  Giving top management updates that are precise, succinct, and unambiguous.Using efficient communication channels to ensure overall project tracking, planning, coordination,and status reporting to the many stakeholders.Check to see that every task is completed on time, within scope, and on budget.Recognized important relationships, interviewed people at all levels of the supply chain organization.Identified risks and new growth opportunities.

• 

  Implicit infotech llp

  Jan 2020 - Mar 2021

  Business development executive

  Presented the plan and provided sales pitches to seniors and advised proposals for clientsAnswered inbound calls for inquiring about any issue or for business Synergy. Also created tickets using Clarify and RemedyConducted data mining and skilled with email campaignsPrepared all the documents and agreement for the customersWorked as a mediator between customer and development team.

• 

  Walmart store

  Oct 2021 - Sept 2022

  Associate
• 

  Amazon

  Jun 2023 - Dec 2023

  Customer service specialist

  Addressed customer inquiries, concerns, and complaints promptly and effectively, ensuring resolution to theirsatisfaction.Collaborated with cross-functional teams to resolve complex customer issues and escalationsProvided required details to customer in a fast-paced environment, maintaining professionalism and courtesy atall times