
Timeline
About me
Technical Services Representative at BIS Digital, Inc.
Education

Art institute of fort lauderdale
2001 - 2005Bachelor of science media arts and animation
Clear creek high school
1995 - 1999
Broward college
2013 - 2018Associate’s degree networking services technologyPart time student. Planning to specialize in CISCO certification. On Hiatus due to work and family obligations. Re-registering soon.
Experience

Tribunal publications
Mar 2005 - nowCreator/artistDesigned company logo, business cards, letterheads, fliers and other forms of advertisement. Designed website layout, web banner and text logos.Built and coded website including interactive art gallery and web store for ecommerce. Sole artist responsible for the production of various comic series published by Tribunal Publications including, but not limited to, Valor: Myths and Legends and Layla's Grand Adventure

The rag shop
Apr 2009 - Jul 2009Warehouse stock/ customer serviceOrganized product in warehouse and placed them accordingly on the store shelves.Assisted customers in shopping and advised in specific areas of arts and crafts.Maintained warehouse and store aisles

Best buy
Oct 2009 - Feb 2010Computers customers specialistAssisted customers in choosing a desktop or laptop (PC, MAC) that best suited their needs and budget.Educated customers on proper machine optimization and maintenance.Worked in a group to maintain our department

Retail technology experts
Feb 2015 - Jun 2016Associate/hardware installerHardware Installer / Support Technician Set up and configure PC workstations for POS Software Retail Pro and Microsoft Dynamics RMS. Install and configure Retail Pro including key core files, database backup and data migration. Install and configure Microsoft Dynamics RMS Store Operations and/or Headquarters including Hotfixes and Feature Packs, database backup, database setup and database migration. Install and stage workstation PCs and POS peripheral devices including handheld scanners, receipt printers, cash drawers, label printers, credit/debit card terminals (ingenico, verifone, etc.)Shipping / Receiving Clerk Detail receive client orders including hardware and other supplies (receipt paper, label rolls, interface cables, etc.) Shipping client orders including hardware (staged workstations, POS peripherals) and other supplies (receipt paper, label rolls, interface cables, etc.)Customer Support Resolved customer technical support issues as well as supply order and purchasing concerns. Show less

Bis digital inc
Oct 2016 - nowRma/shipping and receiving
Licenses & Certifications
- View certificate

Comptia a+ ce
ComptiaSept 2016
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