Experience

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  Pac total solution sdn berhad

  Jan 2010 - Sept 2010

  Product executive

  a. To provide product training, consultancy services and technical advice b. Liaise with vendors on product support and systems integration c. Keep up-to-date on technical knowledge and handle complicated technical issues for internal and external customers, provide the best solutions d. Carry out lifecycle of new requirements - from documentation to implementation e. Receive, manage and priorities requirements from Sales / Marketing team and management team. f. Input and document ideas for product development and enhancement based on research feedbackj. Perform and manage testing on all new product changes k. Assist in documentation / content for new product releases (web, release notes, marketing) l. Change Request Management for product offering. ie. Generating CR, testing and Approve for deployment Show less

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  Multimedia university

  Oct 2010 - Oct 2012

  System analyst

  a. Identify data requirement and data sources for process and create database for the process application being developed. b. Design and implement user interface c. Support reporting of business process performance and identify improvement opportunities. d. Prepare Test script e. System testing after CR or deployment enhancement of the system.

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  Gitn sdn berhad

  Nov 2012 - now

  Assistant manager report & dashboard

  a. Perform system administration tasks which, includes managing the system databases of performance – SQL Serverb. Create new and maintain current template report - Crystal Report tools.c. Maintain Active Directory (AD) server which include task create new id, setting userprofile, concurrent user access & expiry user id.d. Perform daily health check to the system (total site monitored tally, no missing link on the system, checking route cause management agent lost and monitor graph utilization) e. Maintain operational activities (data loading and data update) with necessary procedures and safeguard the integrity of the data. f. To analyze missing graph, detect by the system or Service Engineer. g. Ensuring all system service is captured to meet the requirements. h. Produce progress report monthly using SAP Crytal Report.i. Maintain ETL process using SAP Data Services. Show less