Experience

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  Smrt corporation ltd

  Oct 2001 - Oct 2002

  Developer

  Developed in-house applications using Visual Basics 5, Crystal Reports, data migrationusing MS Excel

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  Ncs group

  Feb 2002 - Sept 2012

  Senior consultant

  Recognized by clients as the key Business Rules Management Systems (BRMS)consultantProvided BRMS pre-sales and tender support, BRMS product consultation, projectimplementation and deliveryManaged the delivery of a posting system and a command & control system on scheduleusing IBM ILOG JRules for Ministry of Education & Ministry of Defence respectively

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  Hp

  Oct 2002 - Jun 2006

  Application consultant

  Support Asia Pacific business users on their daily usage of the applications for theirbusiness operationsWork with external vendors enhancement implementation

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  Monad solutions

  Feb 2013 - Nov 2016

  Senior consultant

  Monad is world leader in Oracle Policy Automation (OPA) and its application within CX,CRM, HR and ERP.Led the design and integration of OPA with various clients including Standard CharteredBank (SCB) and Hong Kong Housing Authority (HKHA)Led the customisation of OPA including plugins and event handlers for HKHA and Monaddeveloper toolkitManaged the Design and authoring of SCB Client Due Diligence business policies, ForeignAccount Tax Compliance Act (FATCA) and Common Reporting Structure (CRS) policiesusing OPALed the OPA technical training to HKHALed the Liferay Identity Management integration with LDAP services and customizedLiferay portlet screens for Hawaii Health Insurance Exchange (HIX) Show less

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  Standard chartered

  Nov 2016 - now

  Delivery manager

  Collaborated closely with business stakeholders and Product Owners to plan multiple technical deliveries, always to challenging timelines. Led refinement of business user stories based in requirements by working closely with business users to obtain a detailed understanding of the processes in Client Due Diligence and Client TaxLed review of test cases against the user story acceptance criteria and executed sprint test casesManaged the team transformation from traditional Waterfall delivery to Agile deliveryMentored team on Agile values, facilitated Scrum ceremonies such as backlog refinement, sprint planning, review & retrospectives, daily stand-up.Manage delivery team by eliminating external blockers and managing internal roadblocks by improving workflow and process.Manage a team of 8+ developersLead the impact analysis, effort estimation and technical solutions for the deliveriesLead post implementation support after project releases including analysing and guiding the support team on solving production issuesDesigned and developed integration of OPA with Client Due Diligence systemDesigned and authored Client Due Diligence & Client Tax business policies such as client risk rating, FATCA, Common Reporting Structure (CRS) and MIFID policies using OPALed the customisation of OWD for standalone CRS application using OPA extensions including plugins and event handlers like Data Adaptor, Custom Screen, Interview Engine events, Interview Session events, Web Determination Servlets & Session events and SSO using existing authentication service. Show less