
Timeline
About me
IT SUPPORT ENGINEER & APPLICATION DEVELOPPER chez SOCOPRIM PONT HKB
Education

Ivoire formation & consulting
-Certificat de formation générale (cfg) computer and information systems security/information assurance- Identification des Risques- Évaluation des Risques - Gestion des Risques- Outils et Techniques- Normes et Réglementations

Agitel-formation
2023 -Master 2 (m2) computer science
Esma
2021 - 2021Licence professionnelle computer programming/programmer, general
Institut de formation sainte marie
2008 - 2011Brevet de technicien superieur computer programming/programmer, general
Experience

Technocom
Jan 2012 - Jan 2013Web developer🔹 Developed various web applications with a focus on performance and user experience.🔹 Designed complete visual identities for digital projects: logo creation, graphic charters, brand guidelines.🔹 Led end-to-end website design and optimization: UI/UX design, development, content writing, SEO, and accessibility improvements.🔹 Contributed to audiovisual content production (corporate videos, promotional clips) to support digital communication strategies.

Fondation dr peter graze
Feb 2016 - Jul 2018It support & fullstack developer🔹 Designed and developed a full-featured IT asset management application using PHP (CodeIgniter), to monitor and control the company’s hardware and software inventory.🔹 Created a national web platform – www.radiosynergie.ci – to facilitate the exchange of radio programs between 50 local radio stations as part of a collaborative initiative with URPCI, the U.S. Embassy, and Studio Mozaik.🔹 Administered and updated the foundation’s websites and social media presence:www.studiomozaik.org & www.fondationdrpetergraze.org.🔹 Provided hands-on technical support: installed/replaced computers and printers, deployed user-specific applications, and maintained workstations (hardware and software).🔹 Installed and configured professional email solutions for users, ensuring secure and efficient communication. Show less

Agence btw
Jun 2017 - Jan 2018Digital marketing & web communication assistant🔹 Managed daily reporting of interactions across social platforms (Facebook, Twitter), analyzing engagement metrics and audience behavior.🔹 Coordinated web partnerships with influencers and affiliate websites, contributing to online visibility and brand engagement.🔹 Oversaw and optimized Facebook Ads campaigns to support project awareness and reach.🔹 Maintained and animated the official blog: www.construisons-europacity.com, producing and curating content aligned with the project’s public image and positioning.🔹 Executed targeted emailing campaigns and Google Adwords campaigns to drive traffic and support lead generation. Show less

Isna
Sept 2018 - Nov 2019Web administrator & integration developer / consultant🔹 Developed and managed the official website of the General Confederation of Businesses of Côte d’Ivoire (CGECI) — www.metiersformations.ci, ensuring accessibility, content updates, and SEO optimization.🔹 Designed and deployed an e-learning platform for the CNPS (Caisse Nationale de Prévoyance Sociale), including integration with Active Directory and Single Sign-On (SSO) for seamless user authentication and centralized access.🔹 Ensured system security, optimized user experience, and provided continuous technical support to internal teams.🔹 Collaborated with stakeholders to align digital solutions with organizational training goals and communication strategies. Show less

Groupe scolaire samaritain
Sept 2019 - Nov 2019Information technology teacherTeach IT (2nd - Terminal)

Richard's relation
Sept 2019 - Nov 2019It support technician & web developerDelivered hands-on IT support and contributed to web development initiatives in a startup environment focused on business creation and digital tools.🔹 Installed, configured, and maintained IT equipment (hardware & software) to ensure smooth daily operations.🔹 Provided level 1 and 2 user support, diagnosing and resolving incidents in a timely manner.🔹 Designed and developed a customer and prospect management application using PHP (CodeIgniter framework).🔹 Collaborated with internal teams to identify inefficiencies and implement appropriate solutions.🔹 Maintained up-to-date knowledge of IT support tools and web technologies to improve system reliability and user experience. Show less

Societe socoprim
Nov 2019 - nowIt systems specialist | fullstack developer | digital infrastructure & support📱 Application & Web Development- Developed and maintained the hybrid mobile app for PONT HKB (40K+ users) including balance consultation, transaction history, notifications, and in-app top-up.- Redesigned the company website (www.pont-hkb.com), improving user experience and SEO visibility.🗄 Server, Network & Database Administration- Administered Microsoft SQL Server (tables, views, procedures, backups).- Managed Windows Server infrastructure and Active Directory (users, groups, GPOs, access rights).- Ensured business continuity with Veeam-based backup and restoration.💻 IT Equipment & Support- Managed 200+ devices using GLPI and FusionInventory.- Provided level 1 & 2 support (hardware, software, network, email, telephony).- Handled diagnostics, installations, and remote interventions.🤝 Partner Integration & API Support- Supported technical partners (Orange CI, MTN, Wave, BNI, Paynah) for API integration and troubleshooting.- Improved time-to-integration and reduced errors during onboarding.📞 Telecommunications Systems Management- Monitored and secured telephony infrastructure (VoIP, GSM gateways).- Created user accounts, managed numbers, and trained staff on telecom tools.- Planned system capacity to support organizational growth. Show less

Huch
Jun 2024 - Aug 2024Software developer junior (contributor)Payment Gateway Plugin Extension – WooCommerce (Huch Pay Integration)Led the integration of three new payment methods (Card1, Card2, On-Ramp) into the Huch Payment Gateway plugin, expanding transaction options for global WooCommerce merchants.🔹 Developed and integrated new payment flows within the plugin’s core architecture.🔹 Ensured WooCommerce compatibility and implemented robust security measures.🔹 Performed full QA testing to validate reliability and user experience.🔹 Collaborated cross-functionally with dev teams to optimize performance and resolve issues.✅ Result: Broadened payment flexibility, improved plugin stability, and supported a more secure and seamless checkout experience. This project deepened my skills in API integration, plugin development, and collaborative software delivery. Show less
Licenses & Certifications
- View certificate

Cobit® 2019 foundation certificate
IsacaApr 2025
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