Experience

• 

  Faros restaurant

  Dec 1991 - Nov 1997

  Head waiter

  • My first job where I started my career in hospitality, showing interest and passion I learnt and completed successfully tasks of all the roles, promoted to head waiter role within 2 years. I also got interested in learning Italian and German languages

• 

  Castro restaurant

  May 1998 - Oct 1998

  Head waiter

  • The top high-class restaurant in the island at the time where I developed my skills to the maximum

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  Sunset restaurant

  Apr 1999 - Oct 2008

  Head waiter/barman

  • Greeting customers, providing information, taking their orders, serving food and drinks, tableside bouning fish, preparing cocktails and desserts, cash handling • Providing excellent customer care to establish a positive reputation and repeat business• Maintain excellent relationship with patrons requiring me back every season

• 

  Music box

  Dec 1999 - Apr 2000

  Waiter

  • Live music centre with the famous Greek singers Mitropanos, Tsachnis and Maheritsas• Greeting customers, providing information, taking their orders and serving food and drinks, cash handling

• 

  Athens arena

  Oct 2005 - Apr 2006

  Head waiter

  • Live music centre with Greek singers Remos and Hatzigiannis with a capacity of 2000 dinning people• Greeting customers, providing information, taking their orders and serving food and drinks, cash handling

• 

  Tzitzikas and mermigas restaurant

  Nov 2008 - Mar 2011

  Head waiter

  • Assisting the manager with the smooth running of a new restaurant in an established chain• Greeting customers, providing information, taking their orders and serving food and drinks, cash handling • Providing excellent customer care to establish a positive reputation and repeat business• Supporting colleagues by promoting team spirit and improving overall communications

• 

  Restaurant, poseidon beach hotel

  Apr 2011 - Oct 2015

  Restaurant manager

  • Effectively managing the food and beverage service team, implementing high service standards• Professionally recreated the menu translated in seven languages and ensuring excellent presentation• Greeting customers, providing information, taking their orders and serving food and drinks, cash handling• Providing excellent customer care to establish a positive reputation and repeat business• Supporting colleagues by promoting team spirit and improving overall communications• Established an excellent reputation of Poseidon Beach Hotel restaurant, listed as a Top 10 restaurant in Santorini by Trip Advisor, and in many tour operators’ guidebooks, successfully increasing profits by 25% Show less

• 

  Dhl - sainsbury's argos

  Oct 2015 - Jun 2020

  Warehouse operative/flt driver

  • Working across a wide range of roles, being a multi-skilled colleague in the new eBay department• Picking and packing goods, printing and labelling items in preparation for dispatch to customers• Stock counts, replenishment, pick face creation, put away and updating the in-house database• Working on goods in/out, ensuring all trailers were loaded and unloaded safely and correctly• Operating FLT, PPT and Manriser using radiofrequency in a safe and competent manner

• 

  Poundworld retail ltd

  Mar 2017 - Jun 2017

  Warehouse operative

  • Picking goods in preparation for dispatch to stores, using voice pick software and LLOP trucks• Meeting set targets and deadlines and keeping the work area clean and tidy and hazard free

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  Trg - tesco

  Jun 2020 - Jul 2020

  Warehouse operative

  • Picking fresh goods in preparation for dispatch to stores, using scanning pick software and PPT trucks• Meeting set targets with accuracy in details, keeping the work area clean and tidy and hazard free

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  Angard staffing - royal mail

  Jul 2020 - Apr 2021

  Warehouse operative

  • Sorting parcels for delivery to the right destination, feeding the belt for scanning• Loaded and unloaded trailers safely and correctly

• 

  Colgate - dhl

  Oct 2020 - Apr 2021

  Flt/vna operator

  • Operating FLT, VNA, PPT and Counterbalance using radiofrequency in a safe and competent manner• Working on goods in/out, ensuring all trailers were loaded and unloaded safely and correctly• Meeting set targets and deadlines and keeping the work area clean and tidy and hazard free

• 

  Askitalian

  May 2021 - Dec 2021

  Waiter/barman

  • Greeting customers, providing information, taking their orders, serving food and drinks, making drinks and cocktails, cash handling• Providing excellent customer care to establish a positive reputation and repeat business in a small town, going that extra mile even when things went wrong to see customers leaving with a smile• Supporting colleagues by promoting team spirit and improving overall communications and customer service.

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  Gino's italian restaurant/riva blu

  Dec 2021 - Jul 2022

  Waiter

  • Greeting customers, providing information, taking their orders, serving food and drinks, cash handling• Assisted the manager through difficult time while company changed name, providing excellent customer care, getting many 5* reviews on TripAdvisor and Google making the company very quick nr1• Supporting colleagues by promoting team spirit and improving the line of costumer service

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  Qubana restaurant & grill

  Jul 2022 - Sept 2023

  Restaurant supervisor

  • Effectively managing the food and beverage service team, implementing high service standards• Supporting colleagues by promoting team spirit and improving overall communications• Greeting customers, providing information, taking their orders, serving food and drinks, cash handling• Managing home dining orders, cashing out and reporting of the day• Managing the bookings and queries providing all information and offers• Pointing for improving the management and how the company can make it through economic crisis Show less

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  Gino d'acampo/marriott hotels

  Sept 2023 - now

  Restaurant supervisor