Experience

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  Nz army

  Feb 2004 - Jun 2007

  Infantry soldier

  I have completed my basic training, all arms training and served in the Royal NZ Infantry Regiment, territorial force.Skills gained:• Leadership development• Teamwork• Responsibility• Initiative• Reliability

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  Micros systems inc

  Mar 2008 - May 2010

  Support engineer

  MICROS Systems Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents.Duties • Providing first and second line support for the Micros POS application, remotely and onsite• Working with large, multi-site companies with a full IT Infrastructure in place• Supporting the Micros Application on a Microsoft Server 2003 platform• Working with customers in a busy support desk environment• Working and configuring workstations across a VPN• Troubleshooting and resolving complex problems regarding networking and Server 2003• Working with SQL to query and modify a database Show less

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  Alsco

  Aug 2011 - now

  Senior network and systems infrastructure engineer

  Alsco Pty Ltd is the worlds largest commercial textile rental and laundry business. I worked in a small team to implement projects and maintain the infrastructure of our sites in Australia, New Zealand, China, Malaysia, Thailand and Singapore.Duties • Manage and maintain the current IT infrastructure across our sites in the Asia Pacific Region. This also included 40 virtualised servers through vSphere Server at our Data Centre and a HP EVA SAN• Mentoring and training the support desk team• Rolling out new projects and training staff to ensure smooth business operation• Resolving escalated cases from the support desk• Providing concise documentation on server builds and projects• Ensure server and network security through our firewalls• Liaising with other technical specialists Show less

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  Obt

  Jan 2014 - Jan 2015

  • Systems Engineer

    Jan 2014 - Jan 2015

  • Systems Engineer

    Jan 2014 - Jan 2015