Craig Thames, P.E

Craig thames, p.e

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location of Craig Thames, P.EGreater Chicago Area
Phone number of Craig Thames, P.E+91 xxxx xxxxx
Followers of Craig Thames, P.E1000 followers
  • Timeline

    Jun 2010 - Oct 2024

    Chief HR Office - Manager, Analytics & Intelligence

    UL Solutions
    Chicago, Illinois, United States
    Current Company
    Nov 2024 - now

    Assistant Executive Director

    The EPIC Foundation-Empowering People with Invisible Chronic Illness
  • About me

    Analytics Leader | HR & Workforce Intelligence | Process Improvement | Power BI | Complaint Investigation | Mechanical PE

  • Education

    • University of illinois chicago

      -
      Bachelors degree mechanical engineering

      Activities and Societies: American Society of Mechanical Engineers (ASME), National Society of Black Engineers (NSBE), Minority Engineering Retention and Recruitment Program (MERRP)

    • University of illinois chicago

      -
      Masters degree mechanical engineering

      Activities and Societies: American Society of Mechanical Engineers (ASME), American Institute of Aeronautics and Astronautics (AIAA)

  • Experience

    • Ul solutions

      Jun 2010 - Oct 2024

      Human Resources Workforce Analytics Reporting & Insight Leader - Fostering A Data-Driven Culture• Led C-level, global, user-centric, analytics reporting to CHRO, CFO, CIO, CLO, Software, & Operations. • Standardized frameworks, established processes, and made reporting reproduceable and predictable.• Led stakeholder meetings to share business-relevant insights on monthly/quarterly reporting.High Performance Cuture (Coaching, Mentoring, Training)• Used automation, shared best practices, & played to individual strengths to increase staff ngagement.• Mentored subordinates, and prioritized high-quality output through technical reviews and guidance.• Optimized workflows, tracked performance, and led weekly meetings in facilitating high performance.OtherAudit and ESG support. DEI workforce projection anlaysis. Data governance. Training record reporting.Key Achievements• Increased customer satisfaction: 0 broken promise dates in two years from processes optimizations.• Increased employee meeting engagement: Increased Business Resource Group attendees 6.7 times. Show less Key Achievements• Owned FMEA classification process: built qualitative analytics capabilities for real-world data reporting.• Automated text classification: text analytics cut effort time 90%, improved accuracy.• Automated finding false claims: web scraping cut effort time 90%, made proactive efforts sustainable.• Created expired cert alert process: $300K in 90d, instituted new service, drove client loyalty.• Optimized post-cert testing: $100K revenue, increased customer-centricity, reduced lab backlogs.• Led database roll out: saved $500K in yearly license fees, streamlined processes, improved data quality.Complaint Investigation Leader (Project Management)• Investigated 100s of product failure complaints to determine compliance with requirements.• Applied expertise in Hazard-Based Safety Engineering, FMEA, & RCA to recommend CAPAs.• Owned FMEA process which enabled scientific thinking, trend identification & reporting. Data Analytics Leader• Centralized disparate data into consumable interactive reports proliferating use & streamlining analysis.• Mined internal & external data, shared insights & recommended responses to emerging issues.• Delivered analytics to quality team to enhance the company Quality Management System. Continuous Improvement & Innovation Leader• Proposed standard & quality management system improvements to quality & technical leaders.• Automated error prone & labor-intensive tasks while streamlining workflows & reducing manual entry. Designed, Governed, Maintained, & Owned (Data Stewart) Enterprise Complaint Database• Designed frameworks to assure proper documentation, storage, & retrieval of investigative findings. • Managed security and privacy, data: (quality, lifecycle, policies), user access, and training for all staff. Show less

      • Chief HR Office - Manager, Analytics & Intelligence

        Jun 2022 - Oct 2024
      • Chief Legal Office - Senior Engineer

        Jun 2010 - Jun 2022
    • The epic foundation-empowering people with invisible chronic illness

      Nov 2024 - now
      Assistant executive director
  • Licenses & Certifications

    • Professional engineer

      State of illinois
    • Analyze data to answer questions

      Google
      Mar 2025
      View certificate certificate
    • Process data from dirty to clean

      Google
      Mar 2025
      View certificate certificate
    • Prepare data for exploration

      Google
      Jan 2025
      View certificate certificate
    • Ask questions to make data-driven decisions

      Google
      Dec 2024
      View certificate certificate
    • Foundations: data, data, everywhere

      Google
      Dec 2024
      View certificate certificate
    • Lean six sigma green belt

      May 2016
    • 2023 chicago urban league impact leadership development program fellow

      The university of chicago booth school of business
      May 2023
      View certificate certificate
  • Honors & Awards

    • Awarded to Craig Thames, P.E
      Epic Foundation Person of the month The EPIC Foundation Mar 2018
    • Awarded to Craig Thames, P.E
      3X UL Mark of Excellence Award Nominee UL Solutions Highest distinction of excellence given by the company.
    • Awarded to Craig Thames, P.E
      UL Customer Service Excellence Award UL Solutions
  • Volunteer Experience

    • Executive Board Chairman

      Issued by The EPIC Foundation-Empowering People with Invisible Chronic Illness
      The EPIC Foundation-Empowering People with Invisible Chronic IllnessAssociated with Craig Thames, P.E
    • Minority Engineering Advisory Board Member

      Issued by University of Illinois Chicago College of Engineering
      University of Illinois Chicago College of EngineeringAssociated with Craig Thames, P.E