Experience

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  Ncb stockbrokers

  Aug 2003 - Feb 2004

  Equity research intern

  Market and company research support for Junior and Senior Analysts.

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  Eiris

  Feb 2004 - Feb 2006

  Research analyst

  Eiris is the UK's leading ethical investment consultancy and research provider. Researching, developing and consulting on ethical investment strategies for significant institutional investors, the UK Government, Family Trusts and Charities.

• 

  Bank of ireland private banking

  Feb 2006 - Jul 2013

  Investment portfolio manager

  Client relationship management - Client retention, generating new business leads and identifying opportunities for income generation. Provide investment advice, sales and consultation to client base. Product and channel management of investment managers and third party product providers.Involves: relationship management, consultative sales, channel management, portfolio management and advisory, product management and staff training.

• 

  N/a

  Oct 2009 - Oct 2010

  Career break - travel

  Round the world trip, encompassing South America, Fiji, NZ, Australia, SE Asia and India. Worked as a volunteer teacher in Cambodia. Trekked in Patagonia, Himalayas and NZ.- Scuba dive certification- Kite surfing - Conversational Spanish

• 

  Tripclocker

  Oct 2012 - Nov 2013

  Co-founder, tripclocker

  TripClocker is an e-commerce marketplace for tours and activities. Giving you personal recommendations for things to do when you travel. - Listing over 90 tours and activity products across Dublin, Belfast and London- Distribution partnerships in place across these markets- Selected by Enterprise Ireland New Frontiers Programme to take part in their start- up incubator; and selection by the NDRC (National Digital Research Centre) for their Swequity Exchange Programme- Short listed for Eircom Digital Boost Award Show less

• 

  Acteavo

  Sept 2013 - Sept 2015

  Co-founder & coo

  Developed Acteavo from concept to launch, with a customer base across Europe, the US, Ireland, the UK. Acteavo is a B2B reservation and management software solution for tour and activity companies.Acteavo is for tour and activity companies seeking to efficiently manage online and offline reservations. Acteavo automates and streamlines your reservation and business operations. Unlike email contact forms or excel spreadsheets our product allows you to manage your business from one simple dashboard, from any internet connected device.www.acteavo.comAchievements:- Launched the software in January 2014- Customer base across Europe, the US, Ireland and the UK- Selected for the Enterprise Ireland Competitive Start FundActeavo was acquired by TrekkSoft in November 2015. We are now working together to support tour and activity operators online.http://info.trekksoft.com/press-release-trekksoft-acquires-acteavo-2015 Show less

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  Phorest salon software

  Sept 2015 - now

  Responsible for the commercial and operational running of our UKI/UAE business and creating the ability to scale with growth. Responsible for optimizing operational efficiency, driving strategic decision-making through data analysis, and maximizing overall business performance. Business Intelligence ensures we have the right insights, analytics and dashboards to run our business in the most optimal way possible. Responsible for the delivery of this to all teams, as well as managing Customer Success projects across the business. Functions include: Sales Operations, Customer Success & Gainsight Management, Data Analysts. Responsible for optimising Sales and Recurring Revenue team's operations. New business strategy for growth and opportunity. Responsible for the Customer Success of our client base, as well as our recurring revenue streams. Responsible the Online Bookings revenue line; driving adoption and usage across our customer base through web, Apps, social media, email and sms.

  • Chief of Staff UKI/UAE

    Nov 2022 - now

  • Head of Business Performance

    Jun 2021 - Oct 2022

  • Business Intelligence Manager

    Jun 2019 - Jun 2021

  • Revenue Operations Manager

    Jan 2019 - Jun 2019

  • Manager of Customer Success

    Jan 2018 - Jan 2019

  • Online Bookings Manager

    Sept 2015 - Jan 2018