
Timeline
About me
Open to discussion about roles in Project, Program, Process, Implementation Management, Loan Processing, Financing & Mortgage, Training and Development, Education Technology, Customer Success and Engagement
Education

Virginia commonwealth university
2008 - 2010Master of education (m.ed.) sport leadership and administration cumulative gpa: 4.0
Ursinus college
2001 - 2006Bachelor of science (b.s.) exercise and sports science cumulative gpa: 3.59 (cum laude)Activities and Societies: Phi Epsilon Kappa Honor Society President, Resident Assistant, Student-Athlete: 2015 Ursinus College Athletics Hall of Fame Inductee, Centennial Conference Champions , NCAA DIII Tournament Elite 8, First Team All-American, Centennial Conference Player of the Year , NFHCA North/South All-Star, Ursinus Senior Female Athlete of the Year, Four year starter as a defender, Senior Co-Captain, HPE Student Teaching Experience and presented senior research at the AAHPERD, EDA Conference

Old dominion university
2018 - 2019Advanced graduate level coursework higher education/higher education administration 3.95Advanced graduate level coursework, Old Dominion University: Policy & Politics, Statistics, Internal & External Relations, Research Design, Program Evaluation, Metacognition & Self-Regulated Learning (3.95 GPA)
Experience

Virginia wesleyan college
Mar 2007 - Nov 2012Team leaderManaged all aspects of a collegiate level athletics program serving 20-30 clients on an annual basis while also leading 2 associates.- Procurement leader focused on high caliber facility engagement for Virginia Wesleyan College in the City of Virginia Beach- Managed budget and developed fundraising strategies; resulted in $100,000 additional funds raised over 5 years for the program - Recruited talent and developed clients’ skills to prepared them for performance, enabling the program to have one conference tournament semifinal appearance, two team national academic squad awards, 16 all conference honorees, and one rookie of the year Show less

Usa field hockey
Aug 2011 - Jun 2014Program directorManaged (remotely) all facets of a multi-state region (VA - FLA) of the Olympic development program- Led requirement gathering for large scale events- Mitigated risks and brought program into compliance with the industry standards- Recruited and coordinated the training for all employees- Procurement lead focused on executing contracts for all facilities - Created and implemented policies and processes for talent selection while navigating requests and preferences of stakeholders - Designed and executed a client marketing campaign Show less

Christopher newport university
Jan 2013 - Aug 2019Program designer and managerProvided leadership and management of a higher education program that focused on over 600+ clients- Led SWOT analysis and assessment plan, improved program quality and performance of clients - Supervised a team of client specialists focused on the execution of program KPI’s- Designed and supervised the rollout of an executive communication plan- Facilitated collaboration of SME’s to produce original content built and delivered in Microsoft SWAY- Advanced user with Office365 and Venngage to improve departmental efficiency- Leadership provided increase in academic performance which resulted in a 6% gain over 7 years Show less

Pmi hampton roads chapter
Mar 2020 - Oct 2021Vice president of local community events (volunteer)
Noom inc.
Aug 2020 - Jan 2023Project implementation manager/health and wellnessProvided project leadership and guidance through a premier Noom program that focused on health and wellness program implementation- Led clients through proprietary application usage and adoption focused on short / long-term goals - Provided product leadership through design development and testing through application iterations- Collaborated with research / development team focused on application improvements managed via JIRA and supplemented channel activity through SLACK and GURU- Led process improvement initiatives targeting strategy and workflow efficiency utilizing Google Suite and CANVA- Facilitated team engagement and client satisfaction to achieve #1 ranked performer Show less

Nvr, inc.
Jun 2023 - nowMortgage loan processor- Managing a pipeline of 50-75 loans, and processing each file 1-8 months (depending on the home building/sales timeline) - Providing underwriting final loan approval with “readiness” rating averaging 82% - Customer facing: relationship and rapport building, managing expectations, interpreting underwriting conditions and gaining trust and buy-in to accurately and ethically process loans- Collaborating with Loan Officers, Sales Representatives, Underwriters, Project Managers, Settlement Services Closing Officers, Closing and Packaging Professionals, Appraisers and various other stakeholders- Proficient with EnCompass, Microsoft Office Suite, Outlook, Teams, Excel, Word, ICE Mortgage Compliance Courses- Proficiently navigating AllRegs for loan program requirements and federal regulations and other websites required for processing loans with Fannie, Freddie, VA, USDA, FHA, etc.- Serving as onboarding mentor to new hires- Recently selected as the only processor in the branch for the Leadership Development Track Show less
Licenses & Certifications
- View certificate

Learning jira (cloud edition)
LinkedinMar 2023 .webp)
Certified strength and conditioning specialist
National strength and conditioning association (nsca)Jan 2006- View certificate

Project management professional (pmp)®
Project management instituteFeb 2020
Honors & Awards
- Awarded to Joyce Anne Koubaroulis, M.Ed., PMP2015 Ursinus College Athletics Hall of Fame Inductee Ursinus College Athletics Sep 2015
Languages
- grGreek
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