Experience

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  Taxback.com

  Nov 2007 - Sept 2018

  ▪ Identify and prospect for new partners and clients.▪ Work closely with Senior Management on the implementation of new business deals▪ Develop a clear target strategy that results in securing new business.▪ Secure new client contracts of engagement for new business and ensure client meet theircommitments in those contracts for the business committed.▪ Provide excellent customer relationship management to existing partners and continually look foropportunities to strengthen the relationship e.g. cross selling.▪ Conduct research to seek out further opportunities for potential new business partners.▪ Implement clear marketing and strategy to ensure successful on boarding of partners.▪ Provide a clear strategy in relation to customer relationship management to strengthen and deepenthe relationship.▪ Work closely with the communications, marketing support and diriect marketing colleagues toensure effective strategy in place i.e. marketing campaigns.▪ Work closely with the tax colleagues to ensure there is clear information exchange about pendingand engaged contracts of business.▪ Work closely with the tax colleagues on tenders / proposals that are outside of the standard serviceofferings.▪ Engage clients to participate in or to provide content for positive online or offline communicationsand events regarding Taxback services.▪ Conduct presentations on behalf of taxback.com to potential clients / partners.▪ Identify key product and process issues for resolution, propose solutions and implement where Show less ▪ Planning, developing and implementing effective marketing communication campaigns.▪ Copy-writing all marketing collateral, including brochures, letters, emails and websites.▪ Monitoring ongoing campaign spend against the budget, keeping accurate records and highlightingwhere variances occur.▪ Producing an accurate summary of total spend at the end of a marketing campaign.▪ Undertaking detailed ongoing analysis of marketing campaigns to ensure targets are met.▪ Assisting in the production of ongoing competitor analysis and reporting, with particular reference topricing, presentation and promotion.▪ New Partnership development▪AchievementsDuring my role as Marketing Executive, the number of new partnerships have increased yearly by20% per year Show less

  • Business Development Manager

    Nov 2010 - Sept 2018

  • Marketing Executive

    Nov 2007 - Oct 2010
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  Accesa.eu

  Sept 2018 - now

  - Look for opportunities to grow a business, whether through partnerships or new initiatives, and works to take advantage of those opportunities- Analyse sales and other reports that give insight into how a company can make adjustments to improve performance- Resolve issues with contracts and commercial operations- Communicate with parties in a contract so that all understand the terms and conditions- Assess risks and makes recommendations based on a thorough analysis of all factors involved in a business situation- Coaches employees on best practices for managing tool suite and handling daily issues and tasks Show less

  • Service Manager

    Dec 2019 - now

  • Commercial Operations Manager

    Sept 2018 - Dec 2019