Experience

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  Sunglass hut

  Nov 2013 - Jan 2015

  Sales associate

  Opening and closing the store. Meeting negotiated goals, resolving clients’ issues and maintenance related problems. Completed transactions and responsible for cash.

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  Questrade financial group

  Sept 2014 - Jan 2015

  Back office assistant

  Processing entries and updates requested by clients, interdepartmental requests and those by various regulatory groups in a timely mannerResponsible for broker to broker transfers working collaboratively with internal staff and external third parties to effectively resolve issues, while ensuring regulatory compliance, process cheques, stocks, and funds in and out of the systemAlso, responsible for Year-end taxation, reviewing data and investigating issues surrounding the issuance of Canadian and Nonresident tax documentation such as T3's, T5's, T4's and RSP contribution receipts, communicating and remitting funds to CRA, MRQ & IRS. Show less

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  Stopanska banka ad - skopje

  May 2015 - Sept 2015

  Client service advisor

  • Reception of customers when they walk-in• Proper introduction to products, services and promotions of the Bank• Creating opportunities for cross-selling• Implementation of cash and cash-less transactions• Providing basic information and assistance to customers

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  Td

  Nov 2015 - Apr 2018

  Customer service representative

  - Engage customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice and appropriate products and services- Contribute to the achievement of branch business objectives by meeting or exceeding individual sales & referral goals- Understand and meet the needs of customers by providing them with advice on appropriate products and services, and/or identify sales opportunities and refer customers to appropriate team members or TD partners Show less

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  Best buy canada

  Oct 2017 - Feb 2021

  Home solutions advisor

  • Responds to customer concerns, supports and assists of achievement of store and department customer care and sales goals by promoting, emphasizing and demonstrating skills involved in selling Product Service Plan (PSP), Product Replacement Plan (PRP), accessories and complete solution• Support the product knowledge and sales skills development of the Department and other store personnel as directed by the Supervisor

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  Cibc

  Apr 2018 - Oct 2021

  Financial services representative

  • Open new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services• Interview applicants for personal, mortgage, student and business loans• Promote the sale of deposit, investment, credit and loan products and services• Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals• Research and evaluate loan applicant's financial status, references, credit and ability to repay the loan Show less

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  Td

  Oct 2021 - Mar 2023

  Investment specialist
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  Semos cloud

  Jul 2023 - now

  Presales specialist