Experience

• 

  Telus international

  May 2021 - Nov 2021

  Teleagent

  Content modifier on social media platforms. Reviewing content and making decisions per policies.

• 

  United bulgarian bank

  Nov 2021 - May 2022

  Expert in the contact center for clients

  Expert in customer service, receiving calls and email from clients and giving them easy and understandable solutions.

• 

  Woodward, inc.

  Jul 2022 - Feb 2023

  Human resources intern

  Assisting in job ads publishing on career websitesAssisting in prescreening resumes and applicationsCoordinating interviews scheduling and corresponding directly with candidatesTaking part in interviewsCollecting hiring documents assist in different administrative tasks and taking part in projectsCoordinating and administrating onboarding of newcomers

• 

  Cognizant

  Feb 2023 - Aug 2023

  Human resource management specialist
• 

  Valdo 69 ltd

  Feb 2023 - Apr 2024

  Human resources administrator
• 

  Hcltech

  Jan 2024 - Jun 2024

  Technical support specialist

  Technical support specialist. Assisting users with application issues. Creating account and granting job specific access.

• 

  Astrea recruitment

  Sept 2024 - now

  Human resources assistant

  Working as a contractor for Accenture Bulgaria under Astrea Recruiting. Assisting in all HR matters. Handling documentation, personal files, benefits and onboarding. Go to person for all employees.