Experience

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  The ritz-carlton, bangalore

  Jul 2014 - Nov 2014

  Industrial trainee

  To experience and understand real life situations in hotels and their related environments and accelerating the learning process of how knowledge could be used in a realistic way. In addition to that, to understand the formal and informal relationships in a hotel organization so as to promote favorable human relations and teamwork. To get the exposure to practice and apply the acquired knowledge in the working environment.Moreover, to gain hands-on experience, so that I can relate to and widen the skills that I have learnt while being in university. Also, to understand the real career world and accustom them to an organizational structure, business operation and administrative functions. Besides, to gain experience to select the optimal solution in handling a situation. To learn the accepted safety practices in the industry as well. Show less

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  Siru rijo tea company private limited

  Dec 2014 - Oct 2017

  Assistant manager training

  MD Sir & Mam are great mentors. It's a beautiful family-owned & managed tea estate, 3rd largest plantation area in Arunachal Pradesh. Cellular Networks & internet are poor, which is the reason I left. I had my graduation exam next day but I was learning to dispatch a tea lorry with all the necessary documents to GTAC. It was a great experience for me in the tea business world.

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  British airways

  Nov 2017 - Oct 2018

  Customer service executive
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  Unifocus

  Nov 2018 - Jul 2022

  Global support executive

  Know Hospitality

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  Champaran tea & industries private limited

  Aug 2022 - now

  Initiating and leading business activities; Creating and sharing the wealth; Creating jobs & allocating employees' duties; Identifying business opportunities & forecasting business changes; Taking up and reducing business risk; Digitalizing business operations; Manage the company’s incoming calls, emails, visitors, and inquiries; Make outbound calls, respond to emails, and reschedule appointments as needed; Attend to clients and ensure customer satisfaction by introducing adjustments to products and services; Carry out the HR function for the businessPerform all other duties necessary for the organization to achieve its goals Show less

  • Business Operations Manager

    Mar 2023 - now

  • Business Analyst

    Aug 2022 - Mar 2023