Experience

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  Newport harbor corporation

  Jun 2011 - Oct 2011

  Executive housekeeper

  - Cleaning hotel rooms.- Provides information on any missing items to the manager.- Deliver any items requested by guests to room.- Report daily to the department manager.- Organize warehouse stocks.

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  National institute of statistics

  Oct 2011 - Nov 2011

  Reviewer

  - Collecting statistical data for national census.- Data processing.- Data reporting to reviewer manager.

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  Unicredit leasing

  May 2012 - Jun 2012

  Internship - logistic officer

  - Internship.- Manage and report the leasing contracts

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  Metro systems romania

  Mar 2013 - Dec 2015

  System engineer

  - Working with AIX, Linux systems and ORACLE databases.- Analyse the issues reported by the customers according to priorities and offering solutions.- Problem management using HP Service Manager tickets, HP Quality Center defects.- Collaborate with other departments by analysing and solving of identified re-occurring problems.- Installing/customizing patching, data correction, release patching in MMS Store/MMS Head Office applications.- Create new environments.- Maintenance, backup and migration tasks for Production & Preproduction & QA environments.Monitoring production environment of Business Intelligence application using specific tools (BPPM, IBM TWS).- Document activities using One EGT tool.- Training colleagues with lower levels of experience. Show less

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  Oracle

  Dec 2015 - Sept 2022

  Senior technical support engineer

  - Assist customers for installation, configuration or migration to Cloud for E-Business Suite application - Analysing different log files and offering best solution to fix customer issue - Deploy instances in Oracle Cloud- Offer support for E-Business Suite in Cloud- Collaborating with Development team and approve bugs if is necessary- Working with Linux/Unix/Windows systems and Oracle database(10g, 11g and 12c)- Troubleshoot patching and other reported issues from customer side- Write technical notes for My Oracle Support platform- Handle customers SR's meeting NRD's (next response due) and SLA's (service level agreement) - Collaborate with the other teams for integration issues Show less

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  Adobe

  Sept 2022 - now

  Customer enablement engineer