Experience

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  Kee wah bakery

  Jan 2017 - Jan 2018

  Kee wah retail

  Executed various store functions with emphasis on maintaining organization and maximizing customer interactions. Collected over 100 orders, involving knowledge of bakery ingredients and names; regularly reorganized products; complete morning store opening and night store closing tasks to provide customers and employees with clean environment. Creating a joyful environment alongside team members to provide customers and employees value, enjoyable experience, and connection to the store.

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  Somisomi

  Feb 2018 - Apr 2018

  Somi somi retail

  Worked with 3-4 employees to manage multiple store functions, optimize store’s efficiency, and provide customers with fast and engaging service. Tasks include taking over 150 orders, communicating special orders with teammates, and providing teammates with refills and guidance. Train new employees through outside store and inside store tasks, with emphasis on cross functionality and providing customers with highest quality service and food.

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  Ten ren's tea time

  Feb 2020 - Jan 2022

  Ten ren barista

  Collaborate with a team of 4-5 to strategically and efficiently achieve cross functionality to serve customers with over 250 drinks. Classify over 100 tea products, with a focus on quality, taste, and match with customer desires and needs. Train new employees, guiding them with learning over 60 recipes, techniques, and store managerial tasks. Facilitating an engaging and exciting environment, in which servers and tea makers are execute creating interactive experiences for customers.

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  Spartan racing, sjsu formula sae

  Feb 2020 - Aug 2021

  Business team member

  Lead and execute individual and group projects. Individual projects include reaching out to companies for potential sponsorships and updates, managing internal team affairs, and launching projects. Group projects include managing team cross functionality and biannual national business case projects. Maintaining connection with team leads and members to achieve greater communication and optimize team efficiency.

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  Csg consultants, inc.

  Jan 2022 - Sept 2022

  Marketing intern

  Researched citywide and county Capital Improvement Programs to effectively determine market segmentation.Formulated monthly LinkedIn roadmaps to implement 2 media posts and 1 company employee interview weekly. Developed media execution plans to increase company engagement and establish streamline communication.Designed media posts and newsletter graphics and templates to optimize visual presence and boost engagement.

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  Storylane

  Jun 2022 - Sept 2022

  Social growth specialist

  Storylane is a SaaS platform driven by product led growth to provide personalized and interactive demos. These demos give companies the power to track behavioral insights to identify leads and optimize integration with various other platforms.As a social growth specialist, I brainstorm unique social media posts, design digital media graphics, create captions, and manage/analyze social media engagement.Collaborated with the Product Marketing and Customer Success Manager to diversify content and successfully implement employee recognition and product feature spotlight postings. Researched external SaaS competitors to diversify and execute personal brand outreach and interactions.Executed 2-3 weekly diverse post mediums and interactions to develop brand and increasing engagement.Interacted with LinkedIn SaaS pioneers to develop company community presence, brand image, and credibility.Analyzed LinkedIn media metrics and trends to predict and weekly evaluate social media outreach success. Show less

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  Hewlett packard enterprise

  May 2023 - Aug 2023

  Partner marketing and go-to market intern

  Audited and developed an evaluation system for 33 customer facing assets to collect quantitative insightful relationships between viewer ratings, brand compliance, engagement, and HPE brand identity. Identified 16 priority assets of HPE Complete Portfolio based on asset views to gauge accessibility & consistency.Remediated customer facing assets with Microsoft PowerPoint, enabling sellers to present accurate, digestible, and brand compliant and identifiable collateral. Applied updated HPE brand ingredients to improve product positioning and establish brand messaging. Show less