Experience

• 

  Electro mechanica

  Jun 2007 - Jul 2007

  General assistant

  General Duties, Despatching of Orders, Filing, Switch Board, Stock Take

• 

  Escape health and wellness centre

  Dec 2008 - Jan 2009

  Assistant debt collector

  Debt Collecting, Filing, Administration Duties.

• 

  University of kwazulu-natal

  Jan 2009 - Mar 2010

  Team leader

  Greet students, guests, faculty and staff who come to the Department/Dean’s Office. Obtain necessary information to address the needs of the visitor, fulfill the request, or refer to the appropriate person/office.Organize office, create and organize course schedules, faculty credential forms, syllabi, and budget materials. Prepare. Organize, and maintain files of all necessary materials for Department/School functioning, and support accreditation requirements.

• 

  Max institute of fashion art

  Sept 2009 - Jan 2010

  Assistant manager

  Instore Advertising and Marketing, Sales, Stock Requisite, Cashing up, Events Coordination.

• 

  Match hospitality ag

  Jun 2010 - Jul 2010

  Vip hostess at executive suites- fifa 2010

  Ensure guests are well taken care of in the Executive suites. Ensure guests are welcomed and guided to their destination, distribution of gifts and responsible for general guest relations.

• 

  Advanced channel technologies (pty) ltd

  Mar 2011 - Jul 2011

  Internal sales executive

  Consistent achievement of sales target · Building solid relationships with customer base · Customer communication management · Report on competitive market info and activities · Create and forward Marketing and promotional tools to client on a monthly basis

• 

  Expeditors

  Aug 2011 - Mar 2014

  Supply chain and logistics: onsite representative- order management

  Provide high level customer service and ensure compliance to all company’s rules and regulations. Ensure customer satisfaction by responding to customer enquiries in responsive manner. Organize business review meetings with clients to improve performance continuously and qualitatively.Responsible for reviewing and reporting monthly performance.Liaise with a vast range of suppliers and Origin offices daily. Monitor daily pick-ups and deliveries

• 

  3m

  Mar 2014 - Feb 2015

  Customer service representative

  Follow all Procedures and Policies as set out for the Customer Service Group. I.e. the OrderManagement Procedures, Goods Returns Procedures with strict adherence and Compliance, Policies of all Company 3M South Africa, under general guidance from Quality Control & ISO Standards, such as customer inquiries, claims and complaints, customer training, call centre activity, invoicing and order management, etc.Provides Support & Guidance to the Internal Customers, inclusive of the Sales & Marketing Teams & Fellow team members within CSR function , within the respective Business Units , assists in price validation and order validation, and at times you will be required to do "cold calling" to customers to obtain orders on time and resolve any concerns derived from the Customer Service Function. Level co-workers within the same or job-related work group.Handles inquiries of moderate scope and complexity. Uses basic analytical skills to interpret information, examine variables, draw conclusions, and assess alternative methods. Complex problem solving may require the use of increased judgment to handle some variations in conditions or operations, making decisions based on selecting from alternative courses of action using greater adaptation to circumstances when necessary. To ensure that Decisions or actions may not impact the operational effectiveness of work operations, schedules, or performance goals.Timeous Order Processing - Cut Off times to be adhered to, Orders processed for the correct zone delivery schedules - If not done then cost implications on Logistics. Show less

• 

  The dow chemical company

  Jul 2015 - Aug 2018

  Supply chain specialist

  I am responsible for establishing an optimized asset plan that meets variability in customer demand versus inflow of raw materials. I ensure that raw materials and packaging materials are available to meet the production schedule of the plant. In addition, I manage the communication of purchase orders to internal and external suppliers. As a Production planner, I also facilitate regular production scheduling meetings with manufacturing personnel and other schedulers integrated with the production site. The aim of the meetings is to ensure operating plan alignment. Furthermore, I continuously monitor the ‘on-time’ status of deliveries with the supplier(s) and production team to make sure delays can be identified immediately. Show less

• 

  Pop warehouse

  Nov 2018 - Nov 2021

  Senior Client Relationship Manager to over 30 Blue Chip clients. My role is to maintain the company’s existing relationships with all clients and deliver on the company’s strategic approach to these clients.

  • Head Of Client Services

    Jun 2019 - Nov 2021

  • Senior Client Relationship Manager

    Nov 2018 - May 2019
• 

  Mccain foods

  Dec 2021 - now

  Supply chain development manager

  Global S&OP, Integrated Business Planning Lead