Experience

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  Ramada hotel

  Jun 1992 - Jun 1994

  Executive housekeeper (manager)
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  Friendly's ice cream, llc

  Jun 1994 - May 1995

  General manager in training
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  Pioneer college caterers, inc

  May 1995 - May 2000

  • Assisted with planning and renovations for transition into a new location• Provided food and customer service at various stations for excellent student dining experience• Developed new recipes for four-week cycle rotation menus • Supervised all staff, including front of the house and back of the house team • Chosen to serve AmeriCorp volunteers during the 1996 Summer Olympics in Atlanta, GA • Managed formal dining events for up to and exceeding 400 guests

  • Food Director

    May 1995 - May 2000

  • Assistant Food Service Director

    May 1995 - May 1997
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  Case subway's

  May 2001 - May 2006

  Foodservice manager

  • Ran several Subway restaurants in a fast-paced environment • Ranked as top performer by franchise owner in productivity, food costs, and labor efficiency for multiple years • Awarded regional number one store numerous times

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  Nine grill

  May 2006 - May 2007

  Owner/operator

  • Opened and successfully operated my own restaurant in the Myrtle Beach area • Managed all aspects of business related activities, plus planning and preparation, food ordering, inventory management, kitchen staff management, and front-end supervision• Developed original recipes for a unique regional dining experience

• 

  Pioneer college caterers, inc

  Jun 2007 - Jun 2014

  Food director

  • Served as food director at three different colleges: Piedmont International University, Dallas Christian College, Tennessee Temple University • Implemented fresh, high-end restaurant quality menu for all on-campus and off-campus school related functions • Succeeded in providing creative banquets for monthly formal events • Compiled weekly flash reports, which included projected profitability based on sales, labor, food costs, and other expenses

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  Lessing's food service

  Dec 2013 - Oct 2020

  Director of operations
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  Sodexo

  Sept 2014 - Feb 2016

  General manager

  • Maintained excellent food safety by coordinating 8-10 health/safety inspections per month (average score 95% and above) • Managed budget by controlling inventory, food costs, labor costs, and other expenses • Ordered all food and supplies to ensure that contract obligations were met • Listened to guests and implemented changes based on monthly surveys • Held monthly safety training sessions to ensure that safety in the workplace was priority one• Provided weekly reporting of financial metrics • Oversaw monthly themed dinners using authentic regional recipes Show less

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  Brookdale senior living

  Aug 2016 - Aug 2020

  Director of dining services

  • Lead the entire kitchen staff in preparing and serving the highest quality food to residents who are accustomed to high-end dining • Created and fostered the “We say yes!” policy for the leadership team and our associates • Responsible for creating 5-star service and exceeding customers’ expectations • Incorporated the residents’ feedback on a regular basis and implemented any changes necessary to please them• Controlled food costs with effective planning and preparation, maintaining inventory levels, and preparing the correct amount of food with little or no waste Show less

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  Cracker barrel

  Oct 2020 - now

  Restaurant manager