Experience

• 

  Genpact

  Jun 2007 - May 2011

  Process associate

  *Part of the Inbound Process and outbound, used to communicate with US based customers regarding credit card accounts, their delinquency and provided solutions and alternatives to their queries.* Accountable for analyzing and preparing letter.

• 

  Dell

  Jun 2011 - May 2014

  Senior analyst

  * Issues based on Tax, Explaining the customer regarding the tax amount.

• 

  Rakbank

  Jul 2014 - Oct 2020

  Underwritting

  Evaluating and analyzing all PB Credit applications in accordance with PPGs and credit policies.-Performing credit initiation checks: exposure checks/internal control/dedupe checks, bank statement analysis and preparing credit checklist with appropriate observationsEvaluating / analyzing all PB Credit applications including underwriting of credit cards, personal loans.Providing quality credit turnaround service to branches/sales as per SLADeveloping and implementing appropriate credit initiation procedures-Ability to effectively coordinate and communicate with all internal stakeholdersAssisting colleagues in PB credit in a back-up capacity Show less

• 

  Adp

  Oct 2021 - now

  Annual enrollment, W2

  • Financial Analyst

    Feb 2022 - now

  • Consultant

    Oct 2021 - Feb 2022