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Michael Jones

Michael Jones

Followers of Michael Jones379 followers
location of Michael JonesSnellville, Georgia, United States

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  • Timeline

  • About me

    Professional Development Coach

  • Education

    • Troy University

      1995 - 1998
      MS Human Resource Management 3.75

    • South Gwinnett High School

      1984 - 1987

    • University of Georgia - Franklin College of Arts and Sciences

      1987 - 1991
      Bachelor of Arts - BA HISTORY

      Activities and Societies: AFROTC, AAS

  • Experience

    • Sage

      Sept 2008 - Apr 2012

      • Customer Support Analyst, II

        Aug 2010 - Apr 2012

      • Customer Support Analyst

        Sept 2008 - Aug 2010

    • Sage

      Oct 2013 - Dec 2013
      Peak Season Trainer

    • Sage

      Sept 2015 - now

      Selected to augment the training staff to train new hires in the Sage 50—U.S. Edition program. Trained 20 new hires for the full product and traveled to Oregon to train six analysts to become full product chat analysts.

      • Customer Support Analyst, Sr

        Apr 2012 - now

      • Trainer and Coach

        Sept 2015 - Mar 2016

  • Licenses & Certifications