Elseba Asinati Marenya

Experience

• 

  AIG

  Jun 2010 - Aug 2014

  Business Planning- Provide data and reports to support the Business planning to distribution team- Provide Monthly Local and Regional Reports to Channel and Branch Manager to track Productions. - Work with Channel Managers and Branch Managers to provide Monthly Production Narrative to ManagementProducer Activity Management- Work with Channel Managers to provide the Monthly Distribution KPI Score card which includes reporting on the following issues:o Hit Ratioso Pipeline Management through Sales Force/Stream/E-Starto Producer Loss Ratioso Monthly RAP Reports by Channelo Producer Visitation and service reportProducer Incentive Management- Work with Channel Heads to generate the annual incentive budget.- Review incentive programme expenses monthly to ensure it is in line with the allocated budget- Provide Monthly and Quarterly reports to Producer Channels Heads for onward communication to individual producers Provide Receivables- Liaise with Finance to provide Producer Receivable Status and alert Channel Managers on Producers with Over 90 days. Have Channel Managers provide communication to these producers and push for collection or cancellation.- Provide monthly receivable status summary report to Head of Distribution.Achievements- Created quoting tools for Motor and SME- Successfully worked with department heads to come up with annual budgets for their various departments and in turn forming the company budgets- Ensured all the regional reports were accurate and sent on time Show less Key Responsibilities- Analyzing of production reports weekly- Involved in the budgeting process for all producers - Organizing of Product trainings and events for the Brokers - Handling of and responding to Broker service issues- Follow up on upcoming renewalsAchievements- Successfully organized broker Executive Certificate of Proficiency (ECOP) in-house program for 100 broker staff which ran for 2 months and they all graduated- Did broker visits and calls to the tier 3 brokers who were inactive and was able to make them active again and brought in business for Kes 500,000 Show less

  • Business Analyst

    Mar 2012 - Aug 2014

  • Marketing Executive - Broker Channel

    Jan 2011 - Feb 2012

  • Student Internship

    Jun 2010 - Dec 2010
• 

  Absa Life Assurance Kenya

  Aug 2014 - now

  •Develop and implement a strategic sustainability plan aligned with the company's mission and values.•Lead the identification, evaluation, and implementation of sustainability initiatives across various areas (e.g., energy efficiency, waste reduction, resource conservation, supply chain sustainability).•Develop and implement sustainability policies, processes, and procedures as well as sustainability communication plans.•Conduct life cycle assessments and environmental audits to identify areas for improvement.•Set measurable sustainability goals and objectives, and track progress towards achieving them.•Oversee compliance with relevant environmental regulations and reporting requirements.•Manage and allocate the sustainability budget effectively.•Liaise with cross-functional teams (operations, supply chain, facilities) to integrate sustainability practices into core business processes.•Foster a culture of sustainability by raising awareness, engaging employees, and promoting behavioral change.•Represent the company on sustainability initiatives and collaborate with external stakeholders, Customers, partners and investors.•Stay current on emerging trends and best practices in sustainability.•Providing efficient response to customer complaints that have been escalated to the ExCo and ensuring involvement of the Governance team.•Servicing of 110 schemes worth 250M: thereby significantly increasing company revenue through efficient customer service.•Ensure a 90% collection rate of premium for the schemes I service.•Prepare quarterly reports and have quarterly engagements with client service teams for all intermediaries and direct clients that I handle with documented trackers for resolution of all issues raised.•Liaising, building rapport, and sustaining customer retention, whilst maintaining quality standards for our corporate stakeholders. Show less •Providing efficient response to customer complaints that have been escalated to the ExCo and ensuring involvement of the Governance team.•Maintain a retention rate of 85% on the schemes I manage •Ensure a 90% collection rate of premium for the schemes I service•Ensuring renewal are done 3 months prior to renewal date•Preparing quarterly reports for the schemes that I handle•Correcting any data entry errors to minimise risks of document duplication or data degradation.•Coordinating statistical data analysis, design, and information flow•Ensuring all customer information are captured accurately•Liaising, building rapport, and sustaining customer retention, whilst maintaining quality standards for our corporate stakeholders. •Keep a track of trends, patterns and correlation in case of complex data sets•Effectively directing and planning strategic sessions, such as assisting in organizing local and international meetings, team events and training sessions for various team members and Executive Management within the company•Consistently meet and exceed the set turnaround times (TAT) to meet operational & reporting deadlines 100% as per the corporate reporting structure. Show less •Establishing and managing key performance indicators to measure and improve processes, systems, and data.•Effectively directing and planning strategic sessions, such as assisting in organizing local and international meetings, team events and training sessions for various team members and Executive Management within the company•Ongoing collaboration with cross-functional teams to provide monthly scorecards, sharing best practices, and giving insights which have seen the company exceed its set targets•Providing efficient response to customer complaints that have been escalated to the ExCo and ensuring involvement of the Governance team.•Ensure appropriate monitoring and escalation of insurance sales performance dashboards for retail and corporate businesses to ExCo. and bank sales team•Successfully preparing all board reports promptly and ensuring they are circulated to directors 2 weeks prior to the board meeting•Correcting any data entry errors to minimise risks of document duplication or data degradation.•Coordinating statistical data analysis, design, and information flow•Effectively caring out competitor and industry analysis, which has brought about the launch of 3 new and successful products.•Successfully led a data migration project of about 15,000 policies from the Vision system to the Kit system.•Performing system analysis, documentation, testing, implementation, and user support for platform transitions•Proficiently tracking company performance through monthly reports on financial performance and business review packs•As Subject Matter Expert, I was involved in testing and running a robotics system for allocating premiums and this has since shown an increment in collections rate from 60% to 80%•Successfully create and maintain a manual excel premium register that aids in keeping track of premium payments for policyholders; whilst enabling the service team to effectively send policy statements to the policyholders Show less • Involved in set-up and successful launch of Barclays Africa Group Life Assurance Business in Kenya (Barclays Life Assurance Kenya)• Successfully set up and grew data department from inception of company; Designed all reporting templates that are in use in company on Excel and on PowerPoint• Established good relationship with bank sales forces by ensuring all their business are captured on a timely manner hence increasing the sales numbers and in turn increase in premiums• Ensured smooth end to end process flow of new application forms Show less

  • Sustainability Champion and Client Service

    Jan 2023 - now

  • Group Risk Consultant

    Jun 2021 - Dec 2022

  • Managememt Information(MI)& Business Intelligence(BI) Analyst

    Jun 2016 - May 2021

  • New Business Consultant

    Aug 2014 - May 2016
• 

  The Global Chamber

  Nov 2020 - now

  Advisory Board Member - Nairobi
• 

  One Young World

  Sept 2022 - now

  One Young World Ambassador