Laura Paravicino

Experience

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  Holiday Inn Liverpool City Centre

  Nov 2016 - Jul 2018

  Recepcionist and waitress of events

  While I was studying my degree I was working during two years in one of the chained-brand hotels named Holiday InnResponsabilities:*Making the check-in and check-out in a cordial, friendly and professional manner, and assign and hand over room keys.*Check with guests to make sure they are enjoying their meals and take action to correct any problem.*Inform guests of daily menu specials and promotions or discounts.*Answering, logging and returning phone calls as well as providing basic information if needed.*Maintain security by following processes and access control.*To update reservations on calendar to keep rooms available up to date.*Prepare weddings and conference events. Show less

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  Assistant Office Dr. Abelardo

  Jan 2019 - Jun 2019

  Assitant office

  *Receive and know how to manage medical documents.*Answering, logging and returning phone calls, providing basic information requested by the user. Receive and respond daily to e-mails, notificacions, notices or certificates.*Welcoming patiens arriving at the office in a cordial, and professional manner.*To report everything related to the department to which he/she reports.*To make a correct use of office materials such as: photocopies, printers, computers and the computers programs involved.*Update patiens files with the correct personal data. Show less

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  Hotel Be Live Adults Only Marivent

  Jul 2019 - Nov 2019

  Recepcionist

  *Making the check-in and check-out in a cordial, friendly and professional manner by using the Admintour program, assign and hand over room keys.*To make, confirm, modify or cancel reservations by telephone, e-mail or internet.*Promote all services offered by the hotel, inform about established schedules and make reservations for some external services such as sightseeing tours around the city, car rental, cab service, among others.*Carry out correspondence, messenger and wake-up services when requested by the guest.*Prepare receipts at check-out and deliver the invoices corresponding to the guest's payment.*Register, control and charge the services consumed by the guests, including room service, consumption of minibar products, calls, laundry service, among others. Show less

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  Costa Crociere S.p.A.

  Jan 2020 - Apr 2020

  Recepcionist

  *Create a welcoming enviroment, informing and guiding passengers by making the check-in and check-out in a cordial, friendly and professional manner.*Informing passengers about the different loyalty cards available on board.*Attending, monitoring and channeling incoming calls and mails, as well as referring a person's requirements to the relevant department.*Repond to requests for information about the company, tours of the country to be visited in person, by phone or email.*Keeping manual or computerized records and taking care of room reservations.*Provide assitance in recording information and maintaining the database, providing receipts and bookkeeping when necessary.*Ensure that the company's security procedures are followed at all times.*Monitoring and recording cash payments and prepare travel vouchers. Show less

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  Bartender Pub Down Monkey Business

  Nov 2020 - Jan 2021

  Lead Bartender

  *Coodinate with the manager and supervisor to ensure a safe and welcoming enviroment for customers.*Execute in a qualified, autonomous and responsible manner the sale, distribution and service of drinks in the premises, as well as the preparation of cocktails.*Prepare different types of cocktails and mixed drinks.*Examine and control the stock of goods and keeping control of the invoicing of the premises.

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  CLINICA QUIRURGICA DR SILVESTRE SL

  Apr 2021 - now

  Secretaria administrativa