Anne Baker

Experience

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  Eastman Kodak Company

  Jan 1984 - Jan 1997

  Business Analyst

  BUSINESS ANALYST, Atlanta, GA 1992 - 1997• Provided business analyses for Southeast Division Office Imaging, a $400 million division.• Forecasted product units and revenue at 95% accuracy for three consecutive years. • Determined territorial alignment and goal allocation for a team of over 250 field sales representatives. • Played a key role in daily operations of the business working with the Divisional President, VP’s ad HR. Responsibilities include providing data analyses, market trend statistics, serving as both information and a technical resource. Customer Support Coordinator, Atlanta, GA 1990 - 1992Managed daily operations and departmental procedures for the office imaging Customer Support department. Provided technical support of existing systems and suggested and implemented system solutions as necessary to result in operational efficiencies.SYSTEMS ANALYST, Paris, France 1989 - 1990Sole Information Systems representative sent to the French IS team to help implement a major systems revision within the European Tracking System on the IBM Mainframe. Upon my return to the US, served as installation coordinator of the European System into the US Copy Product System coordinating efforts of programmers, system analysts and DBA functions.BUSINESS APPLICATIONS ANALYST, Rochester, NY 1984 - 1989Helped implement and held primary mainframe application responsibility for a variety of batch transaction processes of the Copy Products Improved Billing System (CPIB). Show less

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  ATLANTA 1996

  Jan 1994 - Jan 1996

  XXVI Olympic Games

  Atlanta Committee for the Olympic Games Envoy to the Croatian Olympic team comprised of 136 athletes and 80+ staff. Two year managerial program and on site during 6 weeks at the Olympic Village. Managed a team of 14 volunteers coordinating transportation and practice logistics, olympic village accommodations, interview scheduling, and translation. Appointed "field of play" status and marched with the delegation during opening ceremonies.

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  Danka Office Imaging

  Jan 1997 - Jan 1999

  Financial Analyst

  • Assisted in building the annual operating plan, inventory management, sales forecasts and budgets.

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  The Integer Group

  Jan 2000 - Jan 2002

  Inventory Manager

  • Managed inventory flow for The Coca-Cola Company merchandise programs and promotions from initial purchase, orders, fulfillment, and end of program disposition. Managed over 6000 items in 67 different warehouse and fulfillment centers in the US. • Collaborated with internal partners to understand marketing programs and promotions and managed sustainable inventory and evaluated program results. Managed meetings and reports with The Coca-Cola Company regarding financial performance and billing settlement of accounts. Show less

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  Benchmark Brands Australia

  Jan 2003 - Jan 2004

  Inventory Analyst

  Analyzed stock position, reacted to sales trends, procured product and managed inventory flow to achieve sales, margin, and inventory and fill rate goals.

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  TNG – A Division of the Jim Pattison Group

  Jan 2004 - Jan 2011

  Business Analyst

  Business Analyst Member of corporate team responsible for providing business intelligence for customer base and competitive landscape. Evaluated sales for high-impulse magazines and books from a customer base of over 25,000 locations in major retail channels (supermarkets, mass merchandisers, drugstores, airports, commissaries). Responsible for performance effectiveness through category management, distribution, forecasting, sales reporting, demographic analysis and data modeling in alignment with corporate strategic objectives. Contributed to overall business strategy using retail POS, internal system data, industry and competitive information.• Increased sales opportunities through the use of data by investigating sales gaps of product, eliminating sell outs, and ensuring the best possible distribution for each retail chain. • Led development in the business intelligence to assimilate the largest wholesaler’s business into our own, making TNG the market share leader. • Participated on a core strategy team to establish a joint venture with our largest competitor using routing software to optimize deliveries for 800 routes, gaining control of fleet operations thus streamlining the value added to our retail customers. • Coordinated all quarterly budgeting activities for the Eastern Division for six consecutive years.• Created and maintained National Account chain profitability tool to ensure continued positive results to the bottom line. • Developed and executed a weekly interactive sales and merchandising dashboard report to show at-a-glance our strengths and weaknesses by retail chain and our comparisons to plan.Facilities Manager• In a parallel role provided optimal functioning of building systems including mechanical, electrical, space planning, fire/health safety, and elevators as well as coordinated two office moves for 100 people. Show less

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  SunTrust

  Oct 2011 - Dec 2019

  For the Consumer Client and Virtual Channels Data & Analytics Office, oversaw the successful end to end delivery of data and reporting for the Client Contact Center’s new Live Engage Messaging channel. Provided cross functional ad hoc analysis support to Digital Service & Use, Digital Planning and Demand Management functions. In the EIS Enterprise Data Office, provided business analysis and dashboard development for Failed Client Interactions, Technology Projects and Social Media automated daily reporting.

  • Lead Business Information Consultant

    Mar 2018 - Dec 2019

  • VP, Business Intelligence

    Oct 2011 - Mar 2018
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  Truist

  Dec 2019 - now

  Insights Leader

  Support the execution of strategies to grow sales and gain efficiencies in the Client Contact Center.