Experience

• 

  Infosys technologies ltd

  Jul 2000 - Aug 2013

  Project manager

  Joined as a Software Engineer and promoted through a series of positions with increasing influence and responsibilities• Managed a team of software engineers and architects across multiple locations• Architected and developed the solution to configure the IP telephony system in bulk for large enterprises• Responsible for providing technical as well as process improvement proposals, presenting the proposed solutions to the customer and interfacing with them on financials and legal aspects of the contract• Quality Auditor for multiple projects as a Certified Software Quality Analyst (CSQA) Show less

• 

  Cisco

  Apr 2018 - now

  • Successful delivery of the upgrade of component traceability capability across the supply chain. It included process and IT changes across manufacturing partners, logistics hub providers and component suppliers• Integration of supply chain for multiple acquisitions across the world, focusing on product quality and reliability• Developing the playbook for integrating quality processes of Software Acquisitions as the industry trends move toward Cloud-based solutions• Managed the on-boarding of quality processes for new manufacturing partner in Asia and streamlined the on-boarding process for any subsequent new partners Show less

  • Transformation Leader

    Sept 2024 - now

  • Global Business Operations Manager

    Sept 2013 - now

  • Customer Quality Lead for APJC

    Apr 2018 - Feb 2025