
Timeline
About me
Business Development Manager at Forsta
Education

Foreign language school lovech
2004 - 2009English language
New bulgarian university
2016 - 2017Master's degree business administration and management (hrm)
Sofia university st. kliment ohridski
2009 - 2013Bachelor's degree tourism
Experience

Ogilvy & mather
Mar 2011 - Nov 2011Promoter
Travel agency bohemia
Mar 2012 - Sept 2012Travel agent / intern /- Responsible for advising clients willing to travel - where to go, where to accommodate, what attractions to visit in a certain place - Selling excursion packages to clients on a daily bases - Being responsible to know all products of the Travel Agency so the client can receive valuable advises and information - Keeping clients up to date with any changes and new products - During weekends on a high season - responsible for groups - up to 50 people, travel guiding the group to Greece; guiding the tourists during their stay, providing additional excursions on site - Guiding daily bus excursions in Sofia Show less

Hotel aris
May 2013 - Aug 2013Receptionist- Responsible for welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries- Working with booking.com , maintaining the hotel profile page and managing reservation coming from booking.com - Responsible for night shifts - Maintaining security by following procedures; monitoring logbook; issuing visitor badges

Premier tours american express
Sept 2013 - Sept 2014Travel coordinator- Responsible for arranging corporate travel reservations for employees (domestic ), contractors and clients of the travel agency - Developing relationships with travel partners to obtaining best results- Resolving customer service issues- Handling incoming calls from traveler’s to assist with travel arrangements- Managing all aspects of the event planning process, including collaboration with subcontractors, venue identification, menu development, printing and design of materials and budget tracking- Arranging and supervising small conferences, meetings, and dinners for corporate clients Show less

Louis dreyfus company
Oct 2014 - Jun 2020The Secondment was connected with ongoing Tax Project - on Global Level. The goal was gathering all system requirements, workshop with involved departments and meeting with system provider - EY Singapore. - Responsible for maintaining the system Encompass - online tax tool created by PWC - Providing technical support to the users on Global bases - Creating and verifying backups of data - Upgrading the system and processes as required - Corporate tax schedules and Indirect Tax schedules - Providing trainings of the end users - Managing users’ accounts and security - Responsible for scheduling meetings and travel arrangements for members of the company- Managing staff schedules - Monitoring office operations - Providing administrative support for all teams- Conducting clerical duties, including filing, answering phone calls, responding to emails and preparing documents - Greeting visitors- Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement
Global Technology Analyst - Focus TAX
Jan 2018 - Jun 2020Global Technology Analyst - Secondment
Jun 2019 - Jul 2019System Administrator
Sept 2015 - Jan 2018Office Administrator
Oct 2014 - Sept 2015

Bic
Jul 2020 - Mar 2022Information technology business analyst
Forsta
Mar 2022 - nowBusiness development manager
Licenses & Certifications
- View certificate

Itil® 4 foundation cpd
Axelos global best practiceApr 2021
Languages
- enEnglish
- spSpanish
- buBulgarian
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