Gabriela Shestorkina

Gabriela shestorkina

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  • Timeline

  • About me

    Business Development Manager at Forsta

  • Education

    • Foreign language school lovech

      2004 - 2009
      English language
    • New bulgarian university

      2016 - 2017
      Master's degree business administration and management (hrm)
    • Sofia university st. kliment ohridski

      2009 - 2013
      Bachelor's degree tourism
  • Experience

    • Ogilvy & mather

      Mar 2011 - Nov 2011
      Promoter
    • Travel agency bohemia

      Mar 2012 - Sept 2012
      Travel agent / intern /

      - Responsible for advising clients willing to travel - where to go, where to accommodate, what attractions to visit in a certain place - Selling excursion packages to clients on a daily bases - Being responsible to know all products of the Travel Agency so the client can receive valuable advises and information - Keeping clients up to date with any changes and new products - During weekends on a high season - responsible for groups - up to 50 people, travel guiding the group to Greece; guiding the tourists during their stay, providing additional excursions on site - Guiding daily bus excursions in Sofia Show less

    • Hotel aris

      May 2013 - Aug 2013
      Receptionist

      - Responsible for welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries- Working with booking.com , maintaining the hotel profile page and managing reservation coming from booking.com - Responsible for night shifts - Maintaining security by following procedures; monitoring logbook; issuing visitor badges

    • Premier tours american express

      Sept 2013 - Sept 2014
      Travel coordinator

      - Responsible for arranging corporate travel reservations for employees (domestic ), contractors and clients of the travel agency - Developing relationships with travel partners to obtaining best results- Resolving customer service issues- Handling incoming calls from traveler’s to assist with travel arrangements- Managing all aspects of the event planning process, including collaboration with subcontractors, venue identification, menu development, printing and design of materials and budget tracking- Arranging and supervising small conferences, meetings, and dinners for corporate clients Show less

    • Louis dreyfus company

      Oct 2014 - Jun 2020

      The Secondment was connected with ongoing Tax Project - on Global Level. The goal was gathering all system requirements, workshop with involved departments and meeting with system provider - EY Singapore. - Responsible for maintaining the system Encompass - online tax tool created by PWC - Providing technical support to the users on Global bases - Creating and verifying backups of data - Upgrading the system and processes as required - Corporate tax schedules and Indirect Tax schedules - Providing trainings of the end users - Managing users’ accounts and security - Responsible for scheduling meetings and travel arrangements for members of the company- Managing staff schedules - Monitoring office operations - Providing administrative support for all teams- Conducting clerical duties, including filing, answering phone calls, responding to emails and preparing documents - Greeting visitors- Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement

      • Global Technology Analyst - Focus TAX

        Jan 2018 - Jun 2020
      • Global Technology Analyst - Secondment

        Jun 2019 - Jul 2019
      • System Administrator

        Sept 2015 - Jan 2018
      • Office Administrator

        Oct 2014 - Sept 2015
    • Bic

      Jul 2020 - Mar 2022
      Information technology business analyst
    • Forsta

      Mar 2022 - now
      Business development manager
  • Licenses & Certifications