
Timeline
About me
Manager, Business Compliance at Main Street America Insurance
Education

Southern new hampshire university
2015 - 2016Associate of arts - aa general studies
Experience

Main street america insurance
Oct 1997 - nowSelect preferred vendors by utilizing bid process and analyzing qualifications, service capabilities and cost. Negotiate prices and create competitive bidding situations to ensure lowest total cost without sacrificing quality. Manage vendor relationships to include: placement of orders or returns; order expedition or resolution; quality of product issues; etc. Ensure adequate inventory levels are maintained. Communicate and work closely w/ all requisitioning departments and personnel to coordinate delivery schedules, provide order information, resolve discrepancies, arrange returns, etc. Show less Acted as lead vendor manager responsible for all lines of temp business at MSA. Selected temp agencies, negotiated rates, issued SOW’s, conducted annual reviews and ensured all documentation satisfied an audit of records. Communicated, interpreted policies, provided guidance and solved problems with customers including Manager, Director and Executive level staff. Conducted Service Level Agreements with hiring managers and HR staff to develop staffing strategy on open positions. Acted as project manager for annual review of MSA’s Employee Handbook. Responsible for Coordinating and organizing project deliverables with multiple departments. Resulted in successful outcome with completion ahead of schedule. Allocated and approved expenses and invoices in Concur. Co-Administrator of MSA’s applicant tracking system. Customized workflow and assisted with the development of strategic recruiting processes. Evaluated effectiveness of procedures/processes in staffing and identify potential workflow impediments and improvements. Responsible for tracking staffing analytics such as open positions, time to fill, how positions sourced, staffing expenses, etc. Interviewed prospective employees for exempt and non-exempt positions, recommended viable candidates to continue with selection process. Developed job summaries for new and revised jobs based on business requirements. Assisted with advertising, employee referrals and job fairs. Show less Supervised administrative staff, which included reception and switchboard staff. Worked closely with the company’s Facilities and Maintenance teams on several new furniture builds. This required supporting the teams by scheduling deliveries and services, tracking progress, and ordering supplies and product through ProcureIT. Processed invoices for payment through ProcureIT. Worked with Maintenance staff to develop preventive maintenance schedules for HVAC equipment and other building systems. Acted as Administrative Assistant and primary representative for service requests and information for all Administrative Services. Managed day to day duties and issues of the NGM fleet car program working closely with the company’s fleet vendor. Handled conference room and equipment reservations company-wide. Maintained Security Access Card system (WinPak). Provided information and guidance to all department staff, other departments, senior level management, and outside agencies/organizations concerning policies, procedures and practices to ensure proper communication and interpretation. Prepared written correspondence, often of a confidential nature, for internal and external distribution. Handled travel arrangements for manager and staff, including researching options, preparing itineraries, and multiple travel changes. Monitored invoices and budget activity. Provided information to managers regarding budgets and spending. Show less
Manager, Business Compliance
Apr 2023 - nowSr. Data Analyst
Sept 2018 - Apr 2023Buyer
Mar 2016 - Sept 2018Recruiting Coordinator
Jul 2013 - Mar 2016Facilities Services Supervisor
Sept 2004 - Jul 2013Personal Lines Product Analyst
Jun 2002 - Sept 2004Senior Agency Bill Coordinator
Oct 1997 - Jun 2002
Licenses & Certifications
- View certificate

Collective advancement academy (caa 1)
MettacoolNov 2022 
Certified insurance service representatives (cisr)
Risk & insurance education allianceOct 2020
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