Experience

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  Harn museum of art

  Aug 2013 - May 2014

  Visitor services assistant

  •Provide excellent customer service and provide general and directional information to guests.•Monitor guest compliance with museum policies and report non-compliance through verbal and written communication.•Assist with maintaining records, including but not limited to the staff/visitor log, property passes and security log.

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  Harn museum of art

  Sept 2014 - May 2015

  •Executed all types of customer transactions using the POS system and credit card machine •Assisted with customer questions regarding store merchandise and general museum information •Introduced families to gallery activities, assisted visitors with online and/or print research and assisted the Marketing department with data entry

  • Store Clerk

    Feb 2015 - May 2015

  • Student Education Assistant

    Sept 2014 - May 2015
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  University of florida

  Nov 2015 - May 2017

  Student assistant

  •Assisted visitors, staff, and faculty with questions or concerns •Used the G-ATR Testing Portal to properly prep exams that are to be administered at the DRC •Prepared exam materials according to students’ accommodations and instructors’ directions •Packaged and returned exam materials to faculty members •Monitored students taking exams at the testing center via a closed circuit (CCTV) system and via direct observation to ensure compliance with the UF Honor Code •Effectively and efficiently handled high volumes of phone calls, student and faculty inquiry within the office and providing information regarding testing services •Reported all violations or suspected violations of the Honor Code to the appropriate supervisor •Proctored exams by seating students in assigned testing space •Started and stopped exams at the appropriate time •Managed the testing database system and assisting with student exam scheduling •Attended periodic staff meetings and training sessions Show less

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  State of florida department of health

  Jan 2017 - Mar 2021

  •Coordinated with Alachua County, Florida efforts to recruit and maintain volunteers•Maintained a volunteer database with names and contact information for over 120 Medical Reserve Corps volunteers. •Utilize a credentialing system developed by state agencies for licensed volunteers, such as physicians, nurses, pharmacists and other medical and non-medical personnel•Created training schedules for all volunteers •Developed material on MRC competencies and emergency preparedness to UF College of Nursing students•Collaborated with other Medical Reserve Corps Coordinators in the region to share information•Liaison between volunteers and the community, as needed in a variety of health fairs such as general health, immunization clinics, and migrant clinics Show less

  • Medical Reserve Corp Coordinator

    Jul 2017 - Mar 2021

  • Family Support Worker

    Jan 2017 - Jul 2017
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  Wellflorida council

  Apr 2017 - Jul 2017

  Momcare advisor

  •Provided case management services by phone, for the participants assigned to the MomCare program.Case management services include:•Assisting women in finding a prenatal care provider•Initial counseling for enrollment in a managed care plan•Providing information about other community resources•Explaining Medicaid insurance benefits as necessary•Accurate data entry of participant information into the Well Family System.•Secured and protected confidentiality and participant information in the Well Family System.•Provided follow-up services including mailing packets of materials to participants.•Prepared and maintained various reports and documents using computer applications when applicable with attention to detail.•Assisted with maintaining educational materials and referral resources for the MomCare Program. •Participated in required training as well as staff meetings.•Created and maintained a positive image of the Central Healthy Start Coalition and the Healthy Start and MomCare Program. Show less

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  U.s. department of veterans affairs

  Mar 2021 - now

  Health science specialist

  •Manage diverse studies and research projects that aim to improve Veteran's health outcomes•Monitor and oversee participant identification and recruitment including proper screening, informed consent, and enrollment procedures•Supervise and train new research staff with study protocol compliance and IRB and Research and Development guidelines•Data collections and data management systems including conducting quantitative and qualitative data collection, and ensuring data safety, integrity and participant privacy•Coordinate and arrange staff meetings and stakeholders•Organize, prepare, edite and translate suicide prevention and stroke material for English and Spanish speaking audiences at an appropriate reading level•Manage project budgets in collaboration with Administrative Officer •Assist in analysis and interpretation of qualitative and quantitative data and work with study team to prepare reports, manuscripts, grants and presentations for dissemination Show less