Experience

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  Ymca buffalo niagara

  Sept 2008 - Sept 2011

  Office clerk
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  Nativity of mary school

  Jul 2011 - Feb 2014

  Administrative assistant
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  Ymca buffalo niagara

  Feb 2014 - May 2015

  Business manager

  ♦Assisted employees with employment and payroll related inquiries. Human resources liaison between the branch location and the Association Office. ♦Managed recruitment and selection efforts for the branch. Completed onboarding paperwork according to established policies and procedures. ♦Processed timesheets for a staff of up to 120 employees bi-weekly and performed daily audits.♦Supervised the membership department which included one full-time employee and eight part-time employees. Managed employee performance and provided feedback and coaching. ♦Created and implemented policies and procedures for all programs at the branch level.♦Developed and managed membership and administrative budgets. ♦Managed all accounts receivable and payable for the branch.♦Oversaw the membership department which included monitoring sales, marketing, and member retention.♦Obtained pledges for our annual campaign and ensured accurate data entry of pledges. Led donor relations efforts.♦Oversaw the annual Turkey Trot packet pickup and assisted runners with registration issues. Show less

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  Chameleon color cards

  Jun 2015 - Oct 2020

  Human resources manager

  ♦ Maintains knowledge of all state and federal employment laws. Updates HR policies and procedures and maintains the Employee Handbook and Safety Handbook. ♦ Responsible for sourcing, interviewing, and selecting applicants for all positions. Developed a thorough screening process that improved the quality of hired applicants and decreased turnover.♦ Provides guidance to supervisors and managers on employee performance concerns. Handles performance issues that have not improved and provides coaching when needed. ♦ Completes thorough and well-documented workplace investigations involving issues such as harassment, discrimination, accidents, and injuries. ♦ Completes new employee orientation and oversees employee onboarding. Conducts all off-boarding activities including exit surveys. ♦ Monitors employee time records and completes payroll on a weekly basis through Paylocity.♦ Responsible for the yearly review of compensation and benefits offerings. Conducts benefit meetings and manages enrollment. Maintains leave of absences including disability, PFL, FMLA, and the new FFCRA leaves. ♦ Collaborates with all managers to improve and maintain the company culture and employee engagement. Experienced a 34% decrease in our turnover rate as a result of positive culture changes. ♦ Maintains a positive rapport with employees by having a regular presence around the facility and actively engaging with everyone. ♦ Manages employee’s skills and abilities, and coordinates training activities to enhance human capital. Conducts succession planning. Provides mentoring and development activities. ♦ Develops and conducts training sessions and Lunch & Learns on a variety of topics including; harassment, policy changes, safety, and process improvement. ♦ Oversees projects involving process improvement and collaborates with all levels of the company on implementing new ideas to meet strategic goals. Show less

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  William s. hein & co., inc. & heinonline

  Oct 2020 - now

  • Human Resources Director

    Nov 2024 - now

  • Human Resources Manager

    Oct 2020 - Nov 2024