Experience

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  United states marine corps

  Aug 1996 - Dec 2005

  Staff sergeant

  • Performed supervisory duties of 18 personnel, coordinating and preparing critical USMC documentation pertaining to Marine personnel activities and key roles• Deployment to Iraq, serving as the Administrative Chief to the Chief of Staff 1st Marine Division Commanding General, presented the Navy Achievement Medal for service and duties performed in Iraq• Deployed to Okinawa and Iraq/Kuwait after completing basic and advanced MOS (Military Occupational Specialty) training

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  Sprint

  Jan 2006 - Oct 2009

  • Providing sustained engineering and maintenance for all network related intelligent routing hardware, software and peripheral products supporting over-the-air transmission and receipt of over 1400 data calls per day• Provided support in implementation for market deployment and maintenance for the XMR800 Foundry Net iron Switch for the Motorola Wimax ASN Gateway.• Successfully led a team of 15-20 engineers to deploy and implement backhaul equipment, Core Routers and switches in new market build sites• Managed the latter team to also migrate the Sprint CDMA network to the Next Generation Wireless network in select cities in support of a joint venture• Responsible for developing new processes and procedures supporting service and process continuity within the network itself and in support of best practice initiatives Show less • Oversaw network hardware and software proof of concept and interoperability testing for all Wireless Data, OAMP, and Telephony elements traversing Sprint Wireless and Wired networks; ensuring proper production and customer readiness indicators were met prior to service, feature and/or solution launch• Collaborated with Design and Engineering team to ensure proper development and planning goals were identified prior to and after the Product Test Cycle was complete • Developed documentation for test, validation and proof of concept; created and validated Method-of-Procedure for production implementation Show less

  • Network Engineer

    Jan 2006 - Oct 2009

  • Network Engineer

    Jan 2006 - Jul 2007
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  Clearwire

  Oct 2009 - Jun 2011

  • Responsible for providing guidance and leadership for a team of 8 Technical Support Engineers who provide operational support for over 4,000,000 Wimax subscribers and 23 Data Centers across the nation.• Responsible for developing new processes and procedures supporting service and process continuity within the network itself and in support of best practice initiatives.• Directs Technical Support Engineers during major outages demonstrating leadership and clear direction through resolution.• Responsible for professional staff development including individualized training programs required for effective daily network management.• Builds strong relationships with both internal and external customers. Show less • Providing sustained engineering and maintenance for all network related intelligent routing hardware, software and peripheral products supporting over-the-air transmission.• Providing Tier3 level operational support for over 1,000,000 wimax subscribers.• Providing on going support in the implementation for market deployment and maintenance for the Motorola, Samsung and Wichorus Wimax ASN Gateway.• Responsible for developing new processes and procedures supporting service and process continuity within the network itself and in support of best practice initiatives• Responsible for leading 7 engineers in the execution of Network readiness testing for new Clearwire markets. • Successfully led a team of 7 engineers to deploy and implement backhaul equipment, Core Routers and switches in new WIMAX market build sites• Providing Subject Matter Expert level expertise on the Clearwire Core Network. Show less

  • Network Operations Manager

    May 2010 - Jun 2011

  • Senior Network Engineer

    Oct 2009 - May 2010
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  Ericsson

  Jun 2011 - Sept 2016

  Technical support engineering manager ii

  • Responsible for a team of eight Technical Support Engineers.• Providing guidance and thought leadership for Tier3 Technical Support engineers who provide 24/7/365 operational support on Sprints Nationwide High-speed 4G LTE network.• Providing the highest level of operational technical support for approximately 10.4 million total Sprint/Clearwire WIMAX & LTE subscribers. These subscribers are located in over 42 markets nationwide.• Responsible for Sprint’s nationwide 4G LTE/Evolved Packet Core. Specificly the Packet Data Network Gateways, Serving Gateways and Mobility Management Entity’s. • Responsible for developing new processes and procedures supporting service and process continuity within the network itself and in support of best practice initiatives.• Holds team to customer driven KPI, SLA, OPI’s and ensures proper maintenance of technical tools and network equipment, and oversees troubleshooting and repair work on the Sprint network. Show less

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  Sprint

  Sept 2016 - Apr 2020

  Technical support engineering manager iii

  Providing guidance and thought leadership for Tier3 Technical Support engineers whoprovide 24/7/365 operational support on Sprints nationwide 4g LTE/VoLTE network.Providing the highest level of operational technical support for approximately 54 milliontotal Sprint LTE/VoLTE subscribers. These subscribers are located in over 99 marketsnationwide.Responsible for Sprint’s nationwide 4G LTE/VoLTE Evolved Packet Core. Specificallyproviding operational support of Packet Data Network Gateways (PGW), ServingGateways (SGW), Evolved Packet Data Gateways (ePDG), Security Gateways, HomeENodB Gateways, and Mobility Management Entity’s (MME). Show less

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  T-mobile

  Apr 2020 - Nov 2022

  Advanced technical support manager

  Responsible for providing the highest level of operational technical support for approximately 133 million total T-Mobile subscribers.Responsible for T-Mobile’s nationwide 4G LTE/VoLTE & 5G Data/VoNR Mobilityportion of the Evolved Packet Core (EPC). Specifically providing advanced operationalsupport of Mobility Management Entity’s (MME), Access & Mobility ManagementFunction (AMF), Evolved Packet Data Gateways (ePDG), Network Repository Function(NRF), Short Message Service Function (SMSF) & Security Gateway (SeGW) elements. Show less

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  Spirent communications

  Nov 2022 - now

  Built and nurtured strong relationships with key clients, leveraging a deep understanding of Spirent's products and solutions to effectively communicate value propositions and tailor offerings to meet customer needs.Successfully identified and secured new business opportunities as a Business Development Leader at Spirent Communications, driving revenue growth.Played a key role in troubleshooting and resolving complex network issues by leveraging the advanced capabilities of Visionworks and Landslide, resulting in reduced downtime and enhanced network performance.Actively contributed to developing and enhancing Visionworks and Landslide features, providing valuable feedback to the product development teams based on real-world usage and customer requirements. Show less

  • Senior Business Development Leader

    Jan 2023 - now

  • Technical Consultant

    Nov 2022 - Jan 2023