Experience

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  Fedex freight

  Aug 2011 - Aug 2012

  Dock worker

  • Verified documentation matched freight description using electronic and manual systems RF scanners• Loaded semi-trailers with forklift and pallet jack to move product in and out of the warehouse• Inspected packages for quality control to ensure proper delivery to clients• Cleaning (sweeping and removing trash and hazardous materials)

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  People to people staffing

  Oct 2012 - Mar 2013

  Forklift/cook

  • Assist in cleaning(sweeping and buffing floors; and, removing trash and hazardous materials), maintaining and inventoryof raw material storage areas• Preparation of raw materials from or processing• Responsible for quality of products, ensuring that the correct amounts of good quality raw materials are used• Utilized the forklift to put juices on shirk wrap and into the freezer

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  L c industries

  Feb 2014 - Dec 2014

  Material handler 1

  • Customer Service Answered emails and phone calls fixing shipments • Data entry using different browsers to ship to Military bases• Maintained work area clean for safety and efficiency• RF scanner to assemble the correct type of merchandise to be shipped• Picked the items needed to be sent and Packed them with a Label• Cleaning (sweeping, vacuuming, mopping and buffing floors; and, removing trash)

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  Self-employed

  Jan 2015 - Dec 2022

  Computer specialist

  Provides user assistance and support for all customers upon request and remotely with repairs, upgrades, data recovery, virus removal, security protection on their computers and laptops. Cleaned out the towers and computers. Created invoices for customer. Troubleshoots issues and outages, ran diagnostics on computers that need to be fixed. Installed customers software and also the systems software after doing fresh install. Helped with network hardware, cables, and wires. Assisted customers with upgrading their systems with new releases and models, making recommendations on new computers and laptops from their outdated ones as necessary. Lead desktop and helpdesk support efforts, making sure all problems are resolved in a timely manner in person and remotely. Ordered parts as needed. Show less

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  Tlc computer solutions

  Feb 2015 - May 2016

  Computer technician

  Provides user assistance and support for all customers that came in and also remotely with repairs, upgrades, data recovery, virus removal, security protection on their computers and laptops. Cleaned out the towers and computers. Created invoices for customer. Troubleshoots issues and outages, ran diagnostics on computers that came in needing to be fixed. Installed customers software and also the systems software after doing fresh install. Took computers apart for parts with trade ins including network hardware, cables, and wires.Assisted customers with upgrading their systems with new releases and models, making recommendations on new computers and laptops from their outdated ones as necessary. Lead desktop and helpdesk support efforts, making sure all problems are resolved in a timely manner in person and remotely. Show less

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  Allied barton securtiy

  Feb 2015 - Jul 2016

  Security officer

  • Communicating effectively and use radios • Patrol the premises and check server rooms• Watch the monitors and check in with SOC every hour• Great employees and issue out badges• Dispatch any officers when needed • Logged my whole shift and briefed next shift

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  Randstad usa

  Aug 2016 - Dec 2016

  Cook

  • Sanitized tanks between making the products• Lifted pipes to connect to the right mixers• Assist in cleaning (sweeping, and buffing floors; and, removing trash and hazardous materials)., maintaining and inventory of raw material storage areas• Preparation of raw materials from or processing• Responsible for quality of products, ensuring that the correct amounts of good quality raw materials are used

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  Shiftgig

  Jan 2017 - Aug 2017

  Walmart associate

  • Assist in cleaning, maintaining and inventory• Stocked products on shelves, Zoned department• Helped costumers in a responsible manner• Cleaning (sweeping, mopping and buffing floors; and, removing trash)

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  Adecco

  Sept 2017 - Dec 2017

  Material handler 1

  • Assist in cleaning, maintaining and inventory• Utilize Scanners and computers to ship and pick the right material• Responsible for quality of products, ensuring that the correct amounts of good quality are picked and packed• Janitorial work (sweeping, buffing floors; and, removing trash and hazardous materials.)

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  Worldwide flight services (wfs)

  Dec 2017 - Feb 2018

  Driver

  ∙ Use radio to talk with dispatch∙ Pick up Pilots and Crew, drop off and pick up to and from the Airport and Hotels.∙ Log all documentations at the end of the shift.∙ Cleaned the Van (vacuuming, removing trash and wiped down seats)

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  Mv transportation

  Feb 2018 - Aug 2018

  Parts clerk

  ∙ Grab parts for mechanics when needed Communicating effectively when talking to clients∙ Post parts to orders, create lines in the RTA, RF Scanner,Change quantities and cycle count stock.∙ Put kits together and make runs in the company vehicle to grab parts ∙ Cleaning the area(Including sweeping, mopping and, removing trash and hazardous materials, Wiping down equipment)

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  United states postal service

  Aug 2018 - Jan 2019

  Pse mail processing clerk

  Machine sorting, loading, sticking , packing Janitorial cleaning(sweeping, removing trash)

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  Private

  Sept 2019 - Mar 2020

  Home care provider

  Proper lifting techniques from the bed to wheelchair and from wheelchair to carCommunicating effectively with patient about daily routinesEffective and Safe use of equipment when making sure chair is locked when putting patient in wheelchairMade food and took patient to appointments

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  Conduent

  Mar 2020 - Jun 2021

  Customer service assistant

  Assisted new owners get started and current ones get quick, efficient support — developing strong, positive relationships with the company. I quickly assess their situation. Sometimes I take care of customers with advice or a solution on the spot, using my knowledge of current technology to help with technical devices. At other times if I can't come to a solution I would have to submit a support ticket about a defect in the product. I even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. I would also assist on setting up Payment for product service. Have group meetings with company about new products and services keeping up to date with company policies. Communicating with outside companies that would help with hands on repairs. Setting up dates for troubleshooting with customers on their time. Working with windows and Apple devices. Lead desktop and helpdesk support efforts and provide technical direction to support staff. Address system concerns and troubleshoot hardware failures. Update customers information by showing them where to go remotely, also help with making purchases. Would also get escalated calls from lower advisers to help with customers needs. Show less

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  Amazon

  Nov 2021 - Feb 2022

  Fc associate
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  Golden empire transit district

  Feb 2022 - Jul 2022

  Parts inventory clerk

  General support tasks for the Parts Department including vendor invoice accounting, purchase order reconciliation, daily stock submissions, and damage or shortage claims. Verifies, allocates, and posts transactions into proper spreadsheets and ensures transaction back-up documents are properly maintained. Have strong skills in problem solving, documentation, and research and strong computer skills. Proficient with Fleetnet software and with Microsoft Office applications (Word, Excel, and Outlook). Charge out parts to mechanics. Open/Close and Update work orders. Manage Inventory and send out emails of received items for the parts requested on order. Show less

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  Amazon

  Apr 2023 - Dec 2023

  Fc associate

  As an Ambassador, we are the eyes and ears for the managers. We are the next step for the associates to reach out to. Any issues or concerns at the work site, the associates will bring it to the attention of an ambassador. We will then either resolve the issue, or bring to the attention of the on duty station manager.Ambassador role and responsibility include the following:- Making sure that work site is up to safety standards and that all associates are working in a safe manner according to Amazon policy.- Associate mentoring and training: As an extension to the management team, ambassadors train associates to perform their roles and responsibility on site. Suggest ways for associates to improve their process and assist them in ways for them to be successful at Amazon.- Trained AA's on how to clear jams- Conducted On-boarding ToursPICKER:-Pick items in a quick and safe manner to ensure customers receive proper items purchasedFLOW:-Cleared jams when occurred-Dispatched AA's to appropriate jams when occurred- Updated management of building healthCOUNT:-Count items in bins to verify number of items match inventoryPROBLEM SOLVER:-Ensure incorrect inventory is corrected in a timely manner-Ensure the quality of inventory within the fulfillment centerPROCESS GUIDE:-Work with management to ensure flow of daily shift-Assign and direct associates to appropriate stations-Ensure daily quality/work reports are submitted -Keep track and code associates as appropriate Show less