Syeda Ume Salma

Syeda ume salma

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location of Syeda Ume SalmaBengaluru, Karnataka, India
Followers of Syeda Ume Salma461 followers
  • Timeline

  • Skills

    Ms word ms excel
    Planning and scheduling
    Written communication
    Microsoft word
    Minute taking
    Time and attendance
    Business correspondence
    Microsoft excel
    Student counseling
    Office management
    Invoicing
    Office administration
    Meeting scheduling
    Administrative assistants
    Executive administrative assistance
    Diary management
    Travel arrangements
    Expense reports
    Confidentiality
    Calendars
    Executive support
    Administrative work
    Team management
    Microsoft office
    Powerpoint
    Teamwork
    Customer service
    Training
    Human resources
    Business strategy
  • About me

    Over Eleven years’ experience providing efficient secretarial and administrative support to senior management. Proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives. Able to work under pressure and successfully deal with competing demands while maintaining complete confidentiality. Three years of work experience as an Admissions Counselor & Academic coordinator with Education & training sectors. Highly skilled in advising and working with students. Hands on experience with communicating with students to address inquiries. Knowledge of common academic protocols used in managing admissions and academic coordination processes. Proficient in creating liaison with different departments within a university setting. Computer knowledge – MS Office Suite and Tally.

  • Education

    • Indira gandhi national open university

      2015 - 2017
      Master of public administration - mpa public administration

      masters in public administration

    • Indira gandhi national open university

      2010 - 2013
      Bachelor's degree tourism and travel services management

      tourism studies

    • Kendriya vidyalaya

      1987 - 1999

      activities and societies: hockey,

  • Experience

    • Hotel atria

      Jan 2003 - Dec 2003
      Ex. secretary to general manager

      personal secretary to ceo and general manager

    • Falcon estates

      Apr 2005 - Jan 2008
      Ex. secretary to proprietor

      secretary to proprietor

    • Safewheels tours & travels

      Apr 2008 - May 2009
      Assistant front office manager

      attending cab hire enquirers, billing- corporate & individual customers

    • Image infotainment

      Jun 2009 - Jul 2011
      Admin incharge and student counsellor

      student counselling, front office,

    • Presidency college

      Aug 2011 - Sept 2013
      Executive secretary

      executive secretary to director- mba department

    • Iit alumini club, bangalore

      Dec 2013 - Apr 2014
      Personal assistant

      personal assistant to ceo

    • Cmr university

      May 2014 - Mar 2017
      Senior executive

      admissions:🔹 conduct thorough student enrollment verifications and prepare transcripts and documents for domestic and international applications.🔹 responsively handle email and phone correspondence with students, staff, faculty, and the community.🔹 process student registration, grade changes, and graduation requests in coordination with respective departments.🔹 collaborate with registrar, scheduling coordinator, and academic support coordinator to strategize registration cycles.🔹 maintain a comprehensive database of submitted applications, admitted students, and purchased applications.🔹 participate in promotional events to enhance the admission process and brand visibility.🔹 follow up on fee dues and maintain original documents of students.administration:🔹 support the smooth functioning of the dean's activities and assist other staff members for effective office operations.🔹 manage leave records and attendance of faculty and staff, generating attendance reports as needed.🔹 undertake additional responsibilities assigned by the dean and higher authorities.🔹 consolidate attendance reports and continuous and comprehensive evaluation (cce) marks, communicating performance to parents.academics:🔹 served as academic coordinator for pg programs until march 2015.🔹 prepare and monitor semester/trimester timetables, ensuring class execution adheres to schedules.🔹 monitor timely submissions by faculty, including action plans, cce marks, question papers, and syllabus completion.🔹 assist in organizing parent-teacher meetings and facilitate smooth conduct.🔹 collect exam fees and coordinate submission to accounts as needed. show less

    • Presidency university bangalore

      Mar 2017 - now

      🔹 led a team of five members in the office of the registrar, overseeing admissions and academic coordination processes.🔹 managed student admissions and facilitated efficient registration processes, ensuring authenticity of documents and timely allocation of registration numbers.🔹 empowered team members through training, enhancing their skills and fostering a positive work environment.🔹 handled issuance of certificates, managed international student visa processes, and verified scholarships.🔹 ensured integrity, accuracy, and security of academic records, and maintained memberships with professional bodies.🔹 proficient in microsoft powerpoint, office administration, and ms office suite. show less 🔹 provide project support for strategic initiatives led by the pro-chancellor, including conducting research, drafting documents, and compiling relevant sources and resources.🔹 offer information to facilitate decision-making on strategic developments for the university.🔹 manage the pro-chancellor's daily schedules and commitments, ensuring efficient coordination of activities.🔹 draft academic calendars and semester-wise planners.🔹 coordinate appointments and meetings for the pro-chancellor, handling all necessary arrangements.🔹 prepare correspondence and other documentation as requested by the pro-chancellor or senior university officers.🔹 maintain the executive's agenda and assist in planning appointments, board meetings, and conferences.🔹 record minutes at meetings and conferences for various heads of departments and supervisors.🔹 screen and redirect phone calls as appropriate.🔹 handle incoming and outgoing correspondence, prioritizing tasks effectively.🔹 safeguard confidentiality of documents and maintain secure records, both electronic and paper-based.🔹 conduct research and prepare presentations or reports as instructed by the pro-chancellor. show less

  • Licenses & Certifications

    • Taking meeting minutes

      Alison - empower yourself
      Apr 2023
      View certificate certificate
    • International studies career counseling program

      Bodhami
      May 2022
    • Learning excel: data analysis

      Linkedin
      Jun 2022
      View certificate certificate
    • Advanced career counsellor certification program

      Bodhami
      May 2022
    • Taking meeting minutes

      Alison - empower yourself
      Apr 2023
    • Data fluency: exploring and describing data (2019)

      Linkedin
      Jul 2022
      View certificate certificate
    • Speaking confidently and effectively

      Linkedin
      Jun 2022
      View certificate certificate
    • Managing your manager

      Linkedin
      May 2018
      View certificate certificate
    • Interpersonal skills - advanced soft skills

      Alison - empower yourself
      May 2022
      View certificate certificate