
Timeline
Skills
Ms word ms excelPlanning and schedulingWritten communicationMicrosoft wordMinute takingTime and attendanceBusiness correspondenceMicrosoft excelStudent counselingOffice managementInvoicingOffice administrationMeeting schedulingAdministrative assistantsExecutive administrative assistanceDiary managementTravel arrangementsExpense reportsConfidentialityCalendarsExecutive supportAdministrative workTeam managementMicrosoft officePowerpointTeamworkCustomer serviceTrainingHuman resourcesBusiness strategyAbout me
Over Eleven years’ experience providing efficient secretarial and administrative support to senior management. Proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives. Able to work under pressure and successfully deal with competing demands while maintaining complete confidentiality. Three years of work experience as an Admissions Counselor & Academic coordinator with Education & training sectors. Highly skilled in advising and working with students. Hands on experience with communicating with students to address inquiries. Knowledge of common academic protocols used in managing admissions and academic coordination processes. Proficient in creating liaison with different departments within a university setting. Computer knowledge – MS Office Suite and Tally.
Education

Indira gandhi national open university
2015 - 2017Master of public administration - mpa public administrationmasters in public administration

Indira gandhi national open university
2010 - 2013Bachelor's degree tourism and travel services managementtourism studies

Kendriya vidyalaya
1987 - 1999activities and societies: hockey,
Experience

Hotel atria
Jan 2003 - Dec 2003Ex. secretary to general managerpersonal secretary to ceo and general manager

Falcon estates
Apr 2005 - Jan 2008Ex. secretary to proprietorsecretary to proprietor

Safewheels tours & travels
Apr 2008 - May 2009Assistant front office managerattending cab hire enquirers, billing- corporate & individual customers

Image infotainment
Jun 2009 - Jul 2011Admin incharge and student counsellorstudent counselling, front office,

Presidency college
Aug 2011 - Sept 2013Executive secretaryexecutive secretary to director- mba department

Iit alumini club, bangalore
Dec 2013 - Apr 2014Personal assistantpersonal assistant to ceo

Cmr university
May 2014 - Mar 2017Senior executiveadmissions:🔹 conduct thorough student enrollment verifications and prepare transcripts and documents for domestic and international applications.🔹 responsively handle email and phone correspondence with students, staff, faculty, and the community.🔹 process student registration, grade changes, and graduation requests in coordination with respective departments.🔹 collaborate with registrar, scheduling coordinator, and academic support coordinator to strategize registration cycles.🔹 maintain a comprehensive database of submitted applications, admitted students, and purchased applications.🔹 participate in promotional events to enhance the admission process and brand visibility.🔹 follow up on fee dues and maintain original documents of students.administration:🔹 support the smooth functioning of the dean's activities and assist other staff members for effective office operations.🔹 manage leave records and attendance of faculty and staff, generating attendance reports as needed.🔹 undertake additional responsibilities assigned by the dean and higher authorities.🔹 consolidate attendance reports and continuous and comprehensive evaluation (cce) marks, communicating performance to parents.academics:🔹 served as academic coordinator for pg programs until march 2015.🔹 prepare and monitor semester/trimester timetables, ensuring class execution adheres to schedules.🔹 monitor timely submissions by faculty, including action plans, cce marks, question papers, and syllabus completion.🔹 assist in organizing parent-teacher meetings and facilitate smooth conduct.🔹 collect exam fees and coordinate submission to accounts as needed. show less

Presidency university bangalore
Mar 2017 - now🔹 led a team of five members in the office of the registrar, overseeing admissions and academic coordination processes.🔹 managed student admissions and facilitated efficient registration processes, ensuring authenticity of documents and timely allocation of registration numbers.🔹 empowered team members through training, enhancing their skills and fostering a positive work environment.🔹 handled issuance of certificates, managed international student visa processes, and verified scholarships.🔹 ensured integrity, accuracy, and security of academic records, and maintained memberships with professional bodies.🔹 proficient in microsoft powerpoint, office administration, and ms office suite. show less 🔹 provide project support for strategic initiatives led by the pro-chancellor, including conducting research, drafting documents, and compiling relevant sources and resources.🔹 offer information to facilitate decision-making on strategic developments for the university.🔹 manage the pro-chancellor's daily schedules and commitments, ensuring efficient coordination of activities.🔹 draft academic calendars and semester-wise planners.🔹 coordinate appointments and meetings for the pro-chancellor, handling all necessary arrangements.🔹 prepare correspondence and other documentation as requested by the pro-chancellor or senior university officers.🔹 maintain the executive's agenda and assist in planning appointments, board meetings, and conferences.🔹 record minutes at meetings and conferences for various heads of departments and supervisors.🔹 screen and redirect phone calls as appropriate.🔹 handle incoming and outgoing correspondence, prioritizing tasks effectively.🔹 safeguard confidentiality of documents and maintain secure records, both electronic and paper-based.🔹 conduct research and prepare presentations or reports as instructed by the pro-chancellor. show less
Licenses & Certifications
- View certificate

Taking meeting minutes
Alison - empower yourselfApr 2023 
International studies career counseling program
BodhamiMay 2022- View certificate

Learning excel: data analysis
LinkedinJun 2022 
Advanced career counsellor certification program
BodhamiMay 2022
Taking meeting minutes
Alison - empower yourselfApr 2023- View certificate

Data fluency: exploring and describing data (2019)
LinkedinJul 2022 - View certificate

Speaking confidently and effectively
LinkedinJun 2022 - View certificate

Managing your manager
LinkedinMay 2018 - View certificate

Interpersonal skills - advanced soft skills
Alison - empower yourselfMay 2022
Languages
- enEnglish
- hiHindi
- urUrdu
- kaKannada
- taTamil
- arArabic
- enEnglish
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