Experience

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  Direct line group

  Jan 1996 - Jan 1998

  Spary painter
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  Hartwell plc

  Jan 1999 - Jan 2001

  Bodyshop manager
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  Drive vauxhall

  Apr 2005 - Jan 2006

  Bodyshop manager
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  Bld group

  Jan 2006 - Jan 2008

  Workshop and bodyshop manager

  Reporting to the Operations Director, this was an initial 3-month contract, extended to 6 months and eventually appointed as a permanent position.Responsible for: -· 12 Technicians, including Estimator and Workshop Foreman. · Damage assessment and repair estimation of motorcycles. · Negotiating repair costs with insurance engineers.· Stock control.· Implementing new procedures in the workshop, including Health and safety.Key SuccessHaving been awarded an additional 3 insurance contracts, BLD opened a new off-site repair centre. My role was to ensure the • Successful set up including negotiating with local suppliers for all the required equipment for the site start-up, thereafter the day-to-day management of this new Bodyshop.• Supplier management.• Ensure Technicians were fully trained on ATA, PAS 125 procedures and new equipment Show less

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  Abl accident repair group

  Jul 2009 - Aug 2014

  Bodyshop manager

  Initially based at Redhill where I managed 2 stand-alone sites. The acquirement of the Portsmouth site allowed me to prove myself to the directors. I was fully responsible for budgetary and operational performance of the Portsmouth site. 7 technicians producing and completing an average of 40 repairs per week. The Portsmouth operation was run as a fixed cost site so repair over replace was paramount to the success of the site. After the initial setup we introduced our One Touch Service. One expert technician, working in a dedicated One Touch work bay, was responsible for all the work on a car. This allowed us to improve on our key to key times, life cycle and lead times. We worked closely with our suppliers ensuring we used the latest products and techniques to ensure high quality repairs. Key successes• Successful set up of the Portsmouth operation.• Recruitment and additional training of staff.• Securing, implementing and maintaining BSI PAS 125 accreditation for the new site. • Attaining Vauxhall, Mazda and Nissan manufacturer approval in the last 12 months Show less

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  Ridgeway group

  Aug 2014 - Nov 2016

  Body shop manager

  Bodyshop Manager for the Groups BMW & Mercedes approved prestige repair centre based in Cadam, Hampshire. This is a stand-alone facility with 7 technicians currently producing in excess of 65k in labour sales per month. I am responsible for assuring full compliance with, manufacturer agreements, industry guidelines & company policies & processes.I have full responsibility for profit and loss within the department.Ensuring all daily and monthly kpi`s & targets are achieved or exceeded.Manage and control WIP by utilising the DMS.Managing efficiency, productivity and cycle time within the BodyshopDevelop and grow the business through new business opportunities.Ensure the highest level of customer satisfaction Show less

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  Mercedes-benz qatar,nasser bin khaled automobiles (nbk auto)

  Nov 2016 - Mar 2017

  Bodyshop manager

  Bodyshop Manager. Passenger Car and Commercial VehiclesNBK being the sole distributor within Qatar of New Mercedes-Benz passenger car and commercial vehicles.Responsible for all Bodyshop operations at NBK Mercedes-Benz QatarAluminium stage 3+ repairer, Passenger car and Commercial Vehicles 83 capacity work bays, 36 staff. Responsible to ensure company budget objectives are achieved. Maintain and improve profit margins and returns on investment by efficiently monitoring and measuring all aspects of daily operations. To ensure the Bodyshop departments are fully compliant with NBK code of ethics. Maintain the necessary processes to succeed in Mercedes-Benz Bodyshop Expert repair Program. Deliver the best customer service possible and always strive for improvement to ensure positive CSI results within Mercedes-Benz Customer viewpoint scorings. Control and measure labour, parts, p&m and sublet sales. Labour productivity, utilisation and overall efficiency, key to key and cycle time. Staff training, development and retention. Maintaining, establishing and improving relationships with manufacturer partners, insurance companies, engineers and suppliers. Responsible for developing on going strategies and introduction of a new marketing plan, together with implementing smart repair techniques to increase volumes of work within the Qatar Region. Show less

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  Taggarts motor group

  Apr 2017 - Jul 2018

  Bodyshop general manager

  As the General Manager for the stand alone prestige repair facility my role was to ensure that the site was fully utilised at all times, measuring work provision to ensure budget and forecasts were achieved.I had the full financial responsibility for the site reporting to the franchise director and financial controller. I am fully conversant with Kerridge and Autoflow DMS systems. I am also a certified Audatex estimator and utilise these skills as and when required to support the estimating team.I have a hands-on approach to my management style always willing to support my team in any way I can. A modern facility with 3 sprays booths and full structural aluminium repair bay. Show less

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  Fmg ltd

  Jul 2018 - now

  Regional network manager