Experience

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  U.s. customs and border protection

  Dec 2015 - Mar 2017

  Administrative clerk

  ▪ Reviewed computer printouts against manually maintained journals, detecting and correctingerroneous payment postings.▪ Distributed cash receipts to appropriate areas by identifying the proper allocation of incoming payments▪ Sorted incoming payments and processed bank deposits weekly▪ Approved/Reject applications from Importers for periodic monthly statements.▪ Prepared documents and scanned, and uploaded saved files to a shared drive for processing.▪ Posted appropriate funds to open bills, entries, duties, and cases. Show less

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  Goodwill of central & southern indiana

  Mar 2017 - Jul 2019

  Office manager

  ▪ Created an engaging Rapid Enrollment process that re-envisioned enrollment methods that doubled student enrollment and retention while meeting the target quota of 360 students per eight-week term.▪ Actively grew a network of community partners and a diverse pool of resources, including employment, volunteer opportunities, and community service projects to create unique opportunities for personal development and learning outside the classroom.▪ Supported and guided students in organizing school-wide activities, educational field trips, and community service projects to foster learning outside the classroom.▪ Provided professional development and training to Managers of Office Administration across the Indiana network to replicate effective recruitment and enrollment strategies.▪ Supervised Young Learners Child Care Center, managed staff, and planned quarterly professional development/ training ensuring a safe, efficient childcare center and knowledgeable attendants. Show less

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  Sop evolution llc

  Jan 2019 - Aug 2019

  Project coordinator

  ▪ Developed and facilitated job readiness workshops that provided mock interviews, resume writing, and soft skills training.▪ Supported two job fairs to solicit program enrollment and employer partners with over 30 employers and 700 attendees resulting in 120 registrants for the summer in job readiness programming. ▪ Successfully placed 36 youth participants in paid positions with 11 key employer partners and awarded 70 participants with certificates of completion.

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  Stand for children

  Jul 2019 - Jun 2021

  Indiana organizer

  ▪ Recruited, trained, and managed a network of over 500 supporters, volunteers, and advocates utilizing a Salesforce-based data management system.▪ Created and executed strategic, parent-driven campaigns resulting in the successful conversion of three failing schools throughout the IPS district. ▪ Hosted monthly strategic planning sessions with local school administrators, elected officials, and key community stakeholders to discuss and address parent concerns.▪ Organized, developed, and facilitated workshops based on parent feedback that include topics on parenting skills, anti-bullying, reading, computer literacy, and education advocacy. Show less

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  Goodwill of central & southern indiana

  Aug 2021 - Jan 2022

  Life coach

  ▪ Responsible for a caseload of 65-80 students; supported student learning and productivity, building relationships with students, and provided resources to remove barriers from their educational progress while being responsive to student behavior and crisis.▪ Managed and monitored students' information to ensure academic progress, developed class schedules, and directed students on a path that leads to graduation and postsecondary success. ▪ Initiated and maintained contact with key community partners (community agencies, educational institutions, and employers) to enhance the menu of student support services.▪ Served as McKinney-Vento liaison by identifying students experiencing homelessness, providing resources, and gathering intake data for state reporting. Show less

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  Community alliance of the far eastside

  Jan 2022 - May 2023

  Family support coach

  ▪ Recruited, assessed, and enrolled eligible families in Youth and Family Services program increasing enrollment by 54%. ▪ Provided one-on-one coaching, follow-ups, support, and case management for over 450 enrolled participants. ▪ Created and executed bi-monthly Family Empowerment Nights and the Big Win Initiative, increasing participant engagement by 30% from 2022-2023.▪ Managed and budgeted Family Opportunity Fund grant allocating dollars to support programming, resources, referral services, and participant basic needs.▪ Created personalized Family Success Plans that included financial, education, training, and health goals based on client needs.▪ Analyzed program data and prepared quarterly reports detailing benchmarks, program outcomes, and client success stories. Show less

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  The r.o.s.e project

  Aug 2022 - now

  Family support specialist

  ▪ Complete intake and assessment for program placement, supervising visitations, and engaging families in case management services for the Department of Child Services.▪ Provide supervised visitation, transportation, parent evaluation, visitation reports, and continued monitoring for referred clients.▪ Perform home safety checks to monitor family progress, assess safety, identify protective factors, and reduce the risk level by thoroughly identifying and considering the family’s strengths, needs, and informal supports.▪ Attend all Child & Family Team meetings, court hearings, interagency staff meetings, and training for ongoing development.▪ Complete all monthly progress reporting to include all goals, interventions, and progress for supervisor approval and submission to the Department of Child Services. Show less

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  Indiana department of child services

  Aug 2023 - May 2024

  Foster care case manager

  ▪ Investigate reported incidents of child abuse, neglect, or dependency, makes determination of whether the incident is substantiated and develops recommendations to a Juvenile Court or County Director for disposition.▪ Assess level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, places child in a protected environment.▪ Perform needs assessments to determine treatment options for families and children reported to be abused/neglected. ▪ Testify and prepare pre-dispositional, and progress reports maintains case files and develops briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system. ▪ Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child. ▪ Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.▪ Monitor and assess the service capability treatment programs and providers to ensure consistency with the case plan.▪ Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.▪ Conduct home studies, family histories and recommends placement for adoption to an adoption team. ▪ Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.▪ Maintain data which provides management an opportunity to evaluate family and children needs on a trend analysis basis. Show less

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  Indiana family and social services administration

  Apr 2024 - Oct 2024

  Community navigator