Kelsey Poole, MPH, CIC

Experience

• 

  NNRI Consulting Inc.

  Jan 2011 - Aug 2014

  Trainer Assistant and Office Assistant

  • Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.• Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.• Answered telephones, direct calls, and took voice messages.• Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.• Received, and handled confidential information.• Typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers or typewriters.• Prepared lesson materials, white board displays, teaching materials, electrical equipment, and refreshments.• Observed students' performance, and record relevant data to assess progress. Show less

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  TechHelp - Idaho Manufacturing Specialists

  Jan 2014 - May 2014

  Administrative Assistant

  • Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Answered phone calls and direct calls to appropriate parties or took voice messages.• Conducted research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Greeted visitors and determined whether they should be given access to specific individuals.• Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.• Performed general office duties, such as ordering supplies, maintaining records management database systems, and performed basic bookkeeping work.• Filed and retrieved corporate documents, records, and reports.• Opened, sorted, and distributed incoming correspondence, including faxes and email.• Made travel arrangements for executives. Show less

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  Boise State Public Radio

  Aug 2014 - May 2015

  Network Operations Technician

  • Produced and edited program promotions, online segmented audio, music beds, and fill music.• Monitored strength, clarity, and reliability of incoming and outgoing signals, and adjusted equipment as necessary to maintain quality broadcasts.• Observed monitors and conversed with station personnel to determine audio and video levels and to ascertain that programs are airing.• Monitored and logged transmitter readings.• Reported equipment problems, ensured that repairs are made, and made emergency repairs to equipment when necessary and possible.• Played and recorded broadcast programs using automation systems.• Controlled audio equipment to regulate the volume and sound quality during radio and television broadcasts.• Maintained programming logs, as required by station management and the Federal Communications Commission.• Selected sources from which programming will be received, or through which programming will be transmitted. Show less

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  Ulta Beauty

  Aug 2015 - Jul 2016

  MSC Manager

  • Directed and coordinate activities of business or departments concerned with the production, pricing, sales, or distribution of products.• Prepared staff work schedules and assign specific duties.• Reviewed financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas of needing reduction or program improvement.• Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.• Instructed staff on how to handle difficult and complicated sales.• Provided customer service by greeting and assisting customers and responding to customers inquires and complaints. Show less

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  DXC Technology

  Sept 2016 - Apr 2019

  Provider Enrollment Specialist

  (Previously Molina Healthcare)• Validated and updated provider demographic, contract affiliation, fee schedule information, Licenses, Insurance Information, and Certificates.• Completed multiple State reports regarding Office of Inspector General’s Exclusion List, Medicaid Certificates, and Provider Types and Specialties.• Verified documentation to allow current providers to continue providing services. • Answered Providers questions regarding Provider Enrollment, Provider status, Service Location status, and effective dates.• Protected the security of medical records, personal private information to insure that confidentiality is maintained.• Reviewed records for completeness, accuracy, and compliance with State regulations.• Evaluated information on applications to verify completeness and accuracy and to determine whether applicants are qualified to apply under the Provider Type and Specialty.• Verified the authenticity of documents such as Licenses, Social Security Numbers, and Certificates.• Contacted providers to obtain required information such as Licenses, Social Security Numbers, Group Rosters, W9 Form, Certificates, Insurance etc.• Provided training to new employees on policy and procedures. Show less

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  Children's Hospital Los Angeles (CHLA)

  May 2018 - Aug 2018

  Infection Preventionist Intern

  • Completed surveillance and statistical analysis of Surgical Site Infections, CLABSI, CAUTI, and MDROs.• Conducted research, including the development of a SWOT analysis and SBARs, on current isolation precautions, artificial nails, and hand hygiene programs.• Applied infection control requirements of CDC, OSHA, TJC, APIC recommendations and interpreted them in a clinical setting to ensure actionable implementation strategies with Hospital leadership.• Conducted Hand Hygiene Audits throughout the hospital wings.• Applied knowledge of epidemiologic principles, communicable diseases, pharmacokinetics, microbiology, pathophysiology, sterilization, sanitation, and disinfection practices related to daily healthcare facility operations.• Monitored and reported incidents of infectious diseases to local and state health agencies.• Developed and maintained departmental policies, procedures, objectives, or patient care standards, based on evidence-based practice guidelines and/or expert option. Show less

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  PeaceHealth

  Apr 2019 - now

  • Lead multiple investigations into identified patterns of various communicable diseases, trended data, calculated statistical significance, and implemented infection prevention strategies for patient care units to stop transmission and identify the potential source(s) and future preventative measures. • Provided education and training to caregivers on infection prevention and control measures.• Participated as a content expert and leader within Incident Command in alignment with Hospital Incident Command System (HICS) and Emergency Management.• Analyzed and interpreted data to identify trends and opportunities for improvement for HAIs and outbreaks/exposures of communicable diseases. • Calculated and produced presentable data trends and charts, such as Epicurves, and Pareto Charts for Hospital Leadership to operationalize evidence-based practices of infection prevention action items.• Conducted risk assessments and surveillance for healthcare-associated infections.• Participated in multiple regulatory and accreditation surveys (DNV and DOH) as the IP expert to address concerns related to COVID and requirements associated with infection control.• Developed and implemented infection prevention policies and procedures.• Communicated effectively with healthcare providers, patients, and families regarding infection prevention measures and recommendations.• Developed and presented various SBARs to executive leaders for artificial nails, utilization of fans, corrugated cardboard, communal food during a pandemic, and visitation for LTCF during a pandemic. Show less • Decreased healthcare-associated C. difficile infection standardized infection ratios from 1.165 to 0.897, then to 0.691 over two fiscal years through targeted evidence-based infection prevention practices.• Responded to and collaborated with key stakeholders, such as Facilities Managers, Project Managers, Executive Leadership, and Unit Managers, to implement immediate infection prevention countermeasures to ensure patient and caregiver safety.• Engaged in continuous quality improvement and ongoing evaluation of infection prevention strategies.• Monitored and ensured compliance with infection prevention guidelines and regulations.• Reviewed, analyzed, and implemented regulations, standards, and/or guidelines of applicable governmental agencies, accreditation bodies, and professional organizations.• Conducted environment of care and construction audits to maintain continuous preparedness for regulatory accreditation surveys.• Identified opportunities for improvement based on observations, process, and outcome indicators and utilized performance improvement methodology to create and implement interventions using current scientific literature. Show less

  • Infection Preventionist

    Aug 2022 - now

  • Infection Preventionist

    Aug 2019 - Aug 2022

  • Infection Control-Clinical Data Abstractor

    Apr 2019 - Aug 2019