Farana Domingo

Experience

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  Eskom Rotek & Roshcon

  Jul 2002 - Aug 2004

  • Secretary

    Oct 2002 - Aug 2004

  • Administrative Assistant

    Jul 2002 - Oct 2002
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  Eskom Rotek & Roshcon

  Oct 2004 - Apr 2012

  As an HR Generalist, ensured compliance with company policies, HR best practices, and labour legislation while supporting management and educating the workforce on HR-related matters. Engaged in strategic planning by identifying HR strengths and weaknesses and driving the implementation of action plans. Facilitated recruitment processes to achieve Employment Equity targets, managed performance management processes, and oversaw sick leave, ill health, and incapacity management. Conducted exit interviews, analyzed turnover data, and recommended strategies to reduce staff turnover. Implemented wellness initiatives, advised on employee wellness matters, and maintained alignment with the Employee Wellness Department. Managed industrial relations by building strong relationships with management, employees, and trade unions, facilitating conflict resolution, and guiding disciplinary and grievance processes. Developed and delivered internal industrial relations training, evaluated chairperson competence for disciplinary hearings, and ensured compliance with industry and collective agreements. Maintained accurate records and provided regular reports on all HR and industrial relations activities. Show less

  • Human Resources Generalist

    Oct 2009 - Apr 2012

  • Project Estimator

    Sept 2006 - Oct 2009

  • Sales & Contracts Administrator

    Oct 2004 - Aug 2006
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  Eskom Rotek & Roshcon

  Oct 2012 - May 2015

  As an IR & Wellness Specialist, provided expert Employee Relations (ER) and Wellness services to the Shared Services Unit and the business, operating under an agency shop agreement with NUM and Solidarity as recognized unions. Key responsibilities included contributing to the development and implementation of the Employee Relations Strategy, advising on policy and legislative compliance, and supporting HR Business Partners with training, disciplinary processes, and dispute resolution. Managed disciplinary and grievance activities, ensuring compliance with legislation and policies, and offered specialized advisory services on various industrial relations matters, including sick leave and substance abuse. Represented the company in dispute hearings at the CCMA and Bargaining Councils, maintained records of disciplinary cases and disputes, and facilitated the implementation of dispute settlements and arbitration awards. In the Wellness role, provided leadership and guidance on psycho-social processes and employee assistance programs (EAP), identified trends and risks, and managed EAP service delivery. Oversaw health and wellness initiatives, including project management and participation in national events, ensured alignment of wellness interventions with medical aid benefits, and monitored wellness reports to advise management. Developed and implemented Employee Wellness Policy and Procedures, ensuring effective rollout in collaboration with HR Business Partners, and managed the functioning of the Group Wellness and HIV/AIDS committee. Show less As an Acting HR Business Partner, partnered with all HR areas to facilitate the effective delivery of management's people plans, focusing on HR best practices and commercially aligned solutions. Provided advisory and consulting services to high-revenue-generating departments and senior management, fostering strong working relationships and influencing leadership to align with business and HR strategies. Responsibilities included contributing to HR initiatives, coaching leadership on workforce planning, performance management, talent and retention management, and employee relations. Delivered transformational guidance for change management, implemented HR measures to promote core values, and represented the company at CCMA to mitigate financial risks. Additionally, supported continuous skills development, analyzed HR and financial reports, and provided an integrated overview of business needs. Show less

  • Industrial Relations & Employee Wellness Specialist

    May 2012 - May 2015

  • Acting HR Business Partner – Special Assignment

    Oct 2012 - Jan 2013
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  Lancet Laboratories

  Nov 2015 - now

  As a Regional HR Manager, responsible for delivering commercially focused HR solutions in partnership with all areas of HR and key business stakeholders, aligning with and supporting the overall business and HR strategy. Key responsibilities include contributing to HR strategy development, aligning regional HR operational plans, negotiating project terms, and overseeing special projects. This role advises senior management on HR policies, prepares comprehensive reports, analyzes HR management data, and manages employee wellness programs. Oversight includes industrial relations, ensuring compliance with legislation, representing the region in CCMA cases, and handling workforce planning, recruitment, and development assessments. Additionally, responsible for managing staff costs, overseeing organizational development functions such as talent management and staff training, ensuring effective consultation between management and staff representatives, maintaining QA certification, managing budget variances, and collaborating with HRIS consultants and other Regional HR Managers to continuously improve HR processes and policies. Show less As an HR Business Consultant, collaborated with all HR areas to enable effective delivery of people plans. Delivered best HR practices and commercially focused solutions by advising and consulting with high-revenue-generating departments, critical functions, and senior management. Developed strong working relationships, influenced and challenged senior management to align with business and HR strategies, and contributed to HR initiatives and projects. Coached and developed team leaders, supervisors, and management in areas such as workforce planning, performance management, talent retention, career pathing, succession planning, employee relations, and recruitment. Provided transformational guidance for change management, implemented HR measures to promote core values and organizational culture, and assisted with planning and monitoring area-specific HR plans. Represented the company at CCMA in conciliation and arbitration matters to minimize financial awards. Delivered customer-focused HR services, supported continuous skills development, analyzed HR management and financial reports to identify trends and recommend actions, and provided an integrated overview of financial, operational, and HR aspects to support business needs. Show less As an HR Services Consultant, provided and coordinated human resource services within a designated area to ensure the effective application of HR policies, compliance with legislation, and achievement of HR objectives, thereby enhancing departmental productivity. Key responsibilities included advising and educating management and staff on HR policies, participating in the development and enhancement of HR-related policies, overseeing recruitment and selection processes, and managing disciplinary and grievance procedures. Assisted with disciplinary hearings, prepared for CCMA conciliation and arbitration, and advised on implementing an employment equity plan. Delivered HR services in accordance with the HR Service Level Agreement, managed HR services administration, coordinated benefit applications, and provided tailored HR solutions based on business needs. Supported the orientation of new leaders, contributed to ad-hoc HR projects, prepared monthly HR and ER reports to identify trends and recommend corrective actions, and conducted HR and ER-related presentations as a full-scope HR Generalist. Show less

  • Regional Human Resources Manager

    Nov 2019 - now

  • Human Resources Business Consultant

    Nov 2018 - Oct 2019

  • HR Services Consultant

    Nov 2015 - Oct 2018