Letícia Pinto

Letícia Pinto

Take Away Contributor

location of Letícia PintoSanta Cruz, Madeira Island, Portugal

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  • Timeline

  • About me

    | Trainer | Human Resources | Work and Organizational Psychologist

  • Education

    • University of Madeira

      2015 - 2018
      Psychology Degree Psychology
    • CRIAP Institute

      2021 - 2022
      Postgraduate in HR Management Human Resources Management

      - Introduction to HR management; - Management of occupational stress; - Communication in the organization; - Management of work groups/teams in organizations; - Leadership; - Conflict management; - Function description and analysis: key notions and procedures; - Recruitment, selection and reception of people: perspectives, strategies and methods; - Development and realization of structured behavioral selection interviews; - Labor law; - Salary processing;… Show more - Introduction to HR management; - Management of occupational stress; - Communication in the organization; - Management of work groups/teams in organizations; - Leadership; - Conflict management; - Function description and analysis: key notions and procedures; - Recruitment, selection and reception of people: perspectives, strategies and methods; - Development and realization of structured behavioral selection interviews; - Labor law; - Salary processing; - Management and performance evaluation;- Management of remuneration and rewards; - Career management; - Training and development. Show less

    • University of Minho

      2018 - 2020
      Integrated Master in Psychology Psychology

      Training at the level of Evaluation and Intervention in several areas, namely: -Clinic; -Psychoeducational; -Social, community, and organizational; -Justice; Psychological evaluation.

  • Experience

    • Pingo Doce

      Mar 2015 - Sept 2015
      Take Away Contributor

      Performing several tasks:-Customer service;-Food packaging;-Replacement of food and materials when necessary;-Confection of some foods;-Space cleaning.

    • Horários do Funchal

      Oct 2019 - Jan 2020
      Human Resources Intern

      Performing several tasks inherent to the HR area:-Analysis and description of functions;-Development of procedures to perform the analysis and description of functions;-Creation of the Manual of Functions;-Diagnosis of training needs;-Planning and organization of the training plan;-Conducting training actions on "social care and inclusion";-Participation in job interviews;-Preparation of reports;-Participation in projects underway in the company (e.g. "Give your health a spin");-Analysis and improvement of company documents (e.d. "The driver's manual"). Show less

    • Horários do Funchal

      Feb 2021 - Jan 2022
      Junior Psychologist - Human Resources

      Performing several tasks inherent to the HR area:-Analysis and description of functions;-Update of the Manual of Functions;-Conducting training actions on "Interpersonal Relations and Quality of Service";-Evaluation of training actions;-Preparation of reports;-Preparation of proposals for several projects in the area of well-being and mental health;-Promotion of mental health literacy with the preparation of articles for the company's internal journal;-Creation of the "Corner of Psychology" (A place open to all workers of the company to provide psychological support);-Recruitment and Selection;-Participation in a market study of the company, implying: participation in the preparation of the survey used; co-coordination of a group of 20 people; verification and correction of the database; contact with various entities/companiesand costumers; preparation of reports. Show less

    • Madeira Startup Retreat

      May 2022 - Jun 2022
      Local Host at Madeira Startup Retreat

      Carrying out several tasks: - Reception and hosting of 11 startups; - Participation in group activities with startups; - Monitoring and personalized support for 2 startups.

    • MC SONAE

      Jul 2022 - Jun 2023
      People Generalist

      Performing various tasks: - Recruitment and selection (analysis of applications and CV's, conducting selection interviews); - Monitoring and integration of new employees; - Monitoring of the temporary work management process; - Support in the Training process (analysis and monitoring of the process); - Support in the extraction of HR indicators, critical analysis and presentation of proposals for improvement in the face of deviations; - Responsible for placing orders for stationery and warehouse uniforms (on the SRM platform); - Budget management for the HR area; - Responsible for publicizing communication initiatives (pamphlets, information, summer treats, seniority celebrations, etc); - Dispute resolution on the RETEK platform; - Management of chipping times in SAP platform (MaxPro); - Contact with suppliers, partners and service providers; - Streamlining of processes/initiatives within the framework of occupational medicine and health and safety at work; - Provision of clarifications to employees. Show less

    • Partner Care

      May 2023 - now
      Junior IT Consultant

      - Identificar e gerir clientes em potencial;- Apresentar a empresa e os seus clientes;- Criar e gerir uma base de clientes;- Guiar clientes;- Tarefas administrativas (atualização de arquivos, organização de bancos de dados);- Reuniões internas;- Responder a email's, chamadas e agendar reuniões.

    • Skills Gym

      Jun 2023 - now
      Psicóloga | Formadora substituta

      - Preparação e dinamização de aulas sobre variados temas (ex: relacionamento interpessoal, autoestima, preconceitos, etc);- Elaboração de atividades para promoção do relacionamento intra e interpessoal dos alunos; - Realização de reuniões com os pais dos alunos por forma a dar feedback dos mesmos;- Elaboração de sumários.Alunos entre os 10 e os 18 anos.

    • Randstad Portugal

      Jul 2023 - now
      Consultor de RH | Trainee

      - Gestão de clientes e colaboradores;- Triagem de candidatos;- Desenvolvimento de processos de recrutamento;- Angariação e fidelização de clientes;- Análise de folha de horas para processamento salarial.

  • Licenses & Certifications

    • World Walking Day 2024 - 24 Hours Around the Globe

      TAFISA
      Oct 2024
      View certificate certificate
    • Consultório da Aprendizagem (webinar): "Como dinamizar a aprendizagem com o Microsoft Teams?"

      Forma-te
      Nov 2020
    • VIII Encontro Nacional de Formadores: "Aprendizagem em Rede na Era Digital - Transformação das Competências e das Práticas?"

      Forma-te
      Nov 2020
    • CCP - Certificado de Competências Pedagógicas

      DTIM - ASS. REG. P/O DESENV. TEC INFOR DA MADEIRA
      Jul 2020
    • Webinar "Talento - Pessoas e Equipas"

      Escola de Hotelaria e Turismo do Algarve
      May 2020
    • Ação de Formação "Entrevista Motivacional: Ferramenta de Intervenção"

      Psicóloga Susana Cristina Freitas Gonçalves
      Feb 2020
    • Liderança Estratégica, Saber tomar decisões rápidas em tempos voláteis

      Turismo de Portugal
      May 2021
    • Atendimento ao Cliente no Processo de Vendas

      Turismo de Portugal
      Jun 2021
    • Neuromarketing

      INOVINTER – Centro de Formação e de Inovação Tecnológica
      Feb 2021
    • Curso: Inteligência Emocional

      Escola Conquer
      Mar 2021
    • Webinar "Gestão do Risco"

      ASQ Student Branch UMinho
      Jun 2020
    • Workshop "Work Addiction"

      Universidade da Madeira
      Mar 2018
    • Formação de E-Formador e Moodle

      Conclusão - Estudos e Formação
      Jun 2021
    • Como Criar e Inovar o seu Modelo de Negócios

      Turismo de Portugal
      May 2021
    • 1º Congresso da OPP na Ilha da Madeira (1th OPP Congress in Madeira Island)

      Ordem dos Psicólogos Portugueses
      Feb 2018
    • Curso: Segurança e Saúde no Trabalho - Situações Epidémicas/Pandémicas

      INOVINTER – Centro de Formação e de Inovação Tecnológica
      Dec 2020
    • Curso Intensivo em Empreendedorismo e Inovação Empresarial

      Startup Madeira
      Apr 2017
    • Workshop Online Emcarreira - 1ª Edição

      Ordem dos Psicólogos Portugueses
      Oct 2020
    • Liderança Resiliente, Interpretar a adversidade como uma oportunidade

      Turismo de Portugal
      May 2021
    • Curso: Recursos Humanos - Processos de Recrutamento, Seleção e Admissão

      INOVINTER – Centro de Formação e de Inovação Tecnológica
      Nov 2020
    • VII Congresso Nacional da Formação Profissional: "Gestão da Qualidade na Educação e Formação"

      Forma-te - Portal da Formação e dos Formadores
      May 2021
    • Curso: Liderança Inclusiva

      LinkedIn
      Feb 2021
      View certificate certificate
    • Atendimento ao Cliente na Era Digital

      Turismo de Portugal
      May 2021
  • Volunteer Experience

    • Apoio aos atletas

      Issued by ICP Swimming on Jan 2016
      ICP SwimmingAssociated with Letícia Pinto